Jobs in Canada

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Added 5 mins ago
Account Director (Hybrid)
Diamond
Toronto, ON
Full-time
Lead, mentor and develop direct reports including providing clear on-going performance feedback (when role includes direct report)
Added 19 mins ago
Senior Network Engineer
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
Full-time
Team Leadership & Mentorship: Act as the technical lead and daily mentor for junior network engineers, setting technical standards, guiding execution, and delegating complex routing/VLAN…
Added 19 mins ago
Operations Supervisor-2
FedEx Canada
Barrie, ON
Full-time
Ability to mentor, coach, and act as a knowledge resource to other employees
Added 19 mins ago
Account Director
Diamond
Toronto, ON
Full-time
Lead, mentor and develop direct reports including providing clear on-going performance feedback (when role includes direct report)
Added 19 mins ago
Integration Specialist - Vancouver, BC
LightForce
Vancouver, BC
Full-time
Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices.
Added 19 mins ago
Customer Service Supervisor
Multy
Vaughan, ON
$55,000 to $72,000 USD / year
Full-time
Team Leadership & Daily Supervision: Supervise, mentor, and support a dedicated team of 2 to 5 Customer Service Coordinators/Representatives; manage daily workflow distribution, monitor…
Added 35 mins ago
Senior Project Manager, PMO
Magna International
Aurora, ON
Full-time
Mentor project managers, share delivery best practices, conduct project health reviews, and act as an escalation point for complex delivery challenges.
Added 35 mins ago
Senior Manager, AML Risk Analytics
Royal Bank of Canada
Toronto, ON
Full-time
Mentor and develop analytical talent to build organizational capability through best practices, and fostering a culture of continuous learning and innovation
Added 35 mins ago
Principal AI Engineer
Royal Bank of Canada
Calgary, AB
Full-time
…development, and implementation of data solutions, as well as lead, mentor, and grow a team of talented data engineers. This role requires strong data engineering skills and leadership,…
Added 35 mins ago
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
Full-time
…This is a unique opportunity to lead a team of developers, mentor junior engineers, and drive technical excellence in the world of machine learning infrastructure while working with a team…
Added 35 mins ago
Director, Business Continuity Risk Management, Canada & Caribbean
Royal Bank of Canada
Toronto, ON
Full-time
Direct and mentor a team responsible for BCRM program execution across Canada and Caribbean regions
Added 1 hour ago
Senior VDC Designer, Electrical Construction
Plan Group Inc.
Ottawa, ON
Full-time
Mentor and guide junior VDC team members, reviewing their work for quality and providing technical guidance on VDC best practices.
Added 1 hour ago
Entry-Level English Teacher (ESL) | Visa Sponsored
English 1
Ottawa, ON
Full-time
Coach and mentor students, building their confidence and communication skills
Added 1 hour ago
General Surgery
Health Match BC
New Westminster, BC
Full-time
…Ultimately, the ideal candidate must be a passionate educator and mentor who champions a collegial, supportive environment for medical trainees while advancing the future of colorectal…
Added 1 hour ago
Digital Product Designer [AQ-19914]
Aquent
Toronto, ON
Contract
Mentor and support design peers, helping them navigate competing demands and manage their workloads effectively.
Added 1 hour ago
Foreman / Supervisor
NPAworldwide
Oakville, ON
Full-time
Proven ability to coach and mentor employees.
Added 1 hour ago
Director, IT Operations
Dye & Durham Corporation
Toronto, ON
Full-time
Lead, develop, and mentor IT operations teams, fostering accountability, knowledge sharing, and continuous improvement.
Added 2 hours ago
Applications Engineer
Husky Technologies
Bolton, ON
Full-time
Strong technical leadership capabilities, including the ability to inspire, coach, mentor, and develop high-performing teams.
Added 2 hours ago
McCall MacBain Research Chairs
McMaster University
Hamilton, ON
Full-time
…produce high-quality scholarly outputs. They will supervise and mentor graduate students, postdoctoral researchers, and research staff, fostering an inclusive and collaborative research…
Added 2 hours ago
Buffet Cook
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Added 2 hours ago
Chef de Partie
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Added 2 hours ago
Line Cook - 1st Cook (Night Shift)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Added 2 hours ago
Hotel 1st Cook (Food Truck)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Added 2 hours ago
Casino Kitchen Helper - NIght Shift
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Added 2 hours ago
Casino Kitchen Helper
Grey Eagle Resort & Casino
Calgary, AB
Full-time

Apple

CA-Lead

Montreal, QC, Canada

Posting language: English
Posted: Sep 28, 2026

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Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership team, playing a critical role in facilitating meaningful experiences for both customers and team members. You inform and energize our teams to do their best work and contribute to operational excellence. You actively connect with team members, making sure everyone is equipped with the support, tools, and resources they need to deliver exceptional customer interactions. A Lead works alongside the leadership team to ensure operational readiness, with a focus on enabling the sales team. You spend the majority of your time with the team and customers, identifying ownership opportunities and supporting team members across the whole store.

Description

Lead, act as a role model, mentor, and encourage customer engagement. Use Apple product and services expertise to drive customer engagement and sales, while building customer loyalty. Organize people and the sales floor workflow, including managing relevant communication to team members and leadership to optimize the customer experience. Make sure that sales strategy is effectively communicated to the team in a timely manner and executed in partnership with the leadership team. Energize, inform, and align team members on store performance goals, priorities, and communication. Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate. Address operational needs of the store, such as opening and closing procedures, cash management, and overrides. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Have experience mentoring or leading others personally or professionally. Be proficient in written and spoken English, except if your role is based in Quebec (sign language supported). Be proficient in written and spoken French if your role is based in Quebec (sign language supported).

Preferred Qualifications

You can: Motivate others to achieve performance goals by fostering open dialog, collaboration, and recognition. Resolve conflict and settle differences in productive ways. Work in a fast-paced environment and make timely decisions using analytics, experience, and judgment. Demonstrate excellent attention to detail and organization skills. Work autonomously and be willing to take initiative without close supervision. Drive results both individually and through enabling others by leading and collaborating. Allocate resources and adjust processes to provide an exceptional customer experience. Communicate effectively and tailor your communication style to different audiences.

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More about this job

Responsibilities

The Lead supports the store leadership team by facilitating meaningful customer experiences and ensuring operational readiness. They mentor team members, manage sales floor workflows, and drive performance goals while fostering an inclusive environment.

Requirements

Candidates must have experience in retail or sales and demonstrated ability in mentoring or leading others. Proficiency in English and French is required for roles based in Quebec, along with availability to work flexible retail hours.

Skills

Retail sales
Mentoring
Leadership
Customer engagement
Operational excellence
Conflict resolution
Communication
Team management
Cash management
Workflow organization
Decision making
Analytical skills
Attention to detail
Inclusion
Diversity
Product expertise

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Leadership
Mentoring
Customer Experience
Operational Readiness
Cash Management
Team Management
Inclusion
Diversity
Conflict Resolution
Workflow Management
Performance Goals
Apple Retail
Customer Loyalty
Communication
Store Operations

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