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Added 7 mins ago
JI
Opportunities for Department Manager
J.D. Irving, Limited
Lower Sackville, NS
- Full-time
Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
Added 7 mins ago
SC
Retail Assistant Manager
Staples Canada
Vaudreuil-Dorion, QC · Vaudreuil, QC
- Full-time
Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations.…
Added 22 mins ago
PC
Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
…customer value. The role translates enterprise and regional business objectives into a clear commercial direction, aligning sales strategy, market opportunities, talent, resources and…
Added 22 mins ago
SA
Senior Multi-unit Restaurant Operations Leader
SSP America
Richmond, BC
- Full-time
…knows how to lead through other leaders, strengthen operational performance, develop management teams, and drive results across a complex, high-volume…
Added 23 mins ago
M
Operations Manager, Facilities
Medcan
Toronto, ON
- $73,699 to $101,335 CAD / year
- Full-time
…multi-site network. The role is accountable for the day-to-day performance of the physical environment, including maintenance, repairs, inspections, workplace readiness, vendor…
Added 23 mins ago
C
Customer Support Specialist
Clio
Calgary, AB · Vancouver, BC
- Full-time
…development, and opportunities to learn about other areas of the business. With strong performance and contributions to our team culture, you will earn opportunities to apply your product…
Added 23 mins ago
C
Director, Insurance
CIBC
Toronto, ON
- Full-time
People management - Lead, motivate and coach on an on-going basis. Identify gaps and remove obstacles to performance, develop action plans to align with business priorities. Create a…
Added 23 mins ago
B
Senior Manager, SecOps
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
Develop and maintain operational security metrics, reporting, and dashboards to provide visibility into security posture, incident trends, and team performance.
Added 23 mins ago
B
Senior Manager, SecOps
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
Develop and maintain operational security metrics, reporting, and dashboards to provide visibility into security posture, incident trends, and team performance.
Added 23 mins ago
A
Architecte PLM Senior / Senior PLM Architect
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Ce rôle clé assure les livraisons en temps, en qualité, en coûts et en performance des Processus, Méthodes, Outils, Données et Capabilités (PMTDC) axés sur le développement de produits…
Added 23 mins ago
Manager, Trade Reconciliation & Client Reporting (Ottawa)
Scotiabank
Ottawa, ON
…team responsible for two distinct mandates. Establish clear performance expectations, foster accountability, coach and develop employees, build succession capabilities, and create an…
Added 23 mins ago
PL
Assistant General Manager Vino Volo at Vancouver International Airport
Paradies Lagardère
Richmond, BC
- $55,000 to $60,000 CAD / year
- Full-time
Coach, motivate, and develop associates to deliver knowledgeable and welcoming wine and food service
Added 38 mins ago
MC
Branch Manager II - Ancaster
Meridian Credit Union
Hamilton, ON · Ancaster, ON
- $90,000 to $94,000 CAD / year
- Full-time
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.
Added 38 mins ago
W
Labour Relations Specialist
Wonderbrands
Toronto, ON · Etobicoke, ON
- Other
…including building effective labour relations, investigations, performance matters, grievances, labour relations related legislation and other…
Added 38 mins ago
Managing Principal – Cybersecurity Strategy & Transformation
Capco
Toronto, ON
…threats, and develop practical strategies that deliver measurable business…
Added 53 mins ago
FC
Operations Supervisor
FedEx Canada
Woodbridge, ON
- Part-time
Ability to mentor, coach, and act as a knowledge resource to other employees
Added 53 mins ago
FC
Operations Supervisor-2
FedEx Canada
Woodbridge, ON
- Part-time
Ability to mentor, coach, and act as a knowledge resource to other employees
Added 53 mins ago
U
Senior Project Manager - Land Development
Urbantech
Markham, ON
- Full-time
Manage project schedules, budgets, invoicing, project costs, and financial performance.
Added 53 mins ago
M
Senior Manager, Technology Operations Centre
Moneris
Toronto, ON
- Full-time
…capabilities that support the reliability, availability, and performance of critical business services. This role provides strategic and technical leadership for the TOC, driving the…
Added 1 hour ago
T
Technical Staffing Recruiter - Saskatoon
TEKsystems
SK · Saskatchewan, Canada
- Full-time
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 1 hour ago
C
Account Manager (Spanish Speaker)
CloudTalk
Toronto, ON
- Full-time
Run regular Executive Business Reviews that tie CloudTalk performance directly to your clients' KPIs. Position yourself as a trusted advisor - not just a vendor contact - and build durable…
Added 1 hour ago
UI
Sales Manager
UAP Inc.
Toronto, ON
- $92,500 to $115,600 CAD / year
- Full-time
Strong leadership and team development skills, with the ability to recruit, train, coach, and motivate high-performing sales teams.
Added 1 hour ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
Store Manager
UFA Co-operative Ltd.
Grimshaw, AB
As Store Manager, you will be responsible for leading all aspects of store operations, driving business performance, fostering a strong safety culture, and delivering an exceptional…
Added 1 hour ago
PT
Parts Manager
Premier Truck Group
Sarnia, ON
- Full-time
…career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and…

Apple

CA-Manager

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple’s goals.

Description

Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience leading others in retail, sales, or a related field. Be proficient in written and spoken French if your role is based in Quebec - English is required for roles throughout Canada (sign language supported for both languages).

Preferred Qualifications

You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. Resolve conflict and settle differences in productive ways.

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More about this job

Responsibilities

Lead, coach, and develop a high-performing retail team to deliver exceptional customer experiences and achieve business goals. Actively participate in floor leadership to model service standards and ensure operational strategies are executed effectively.

Requirements

Requires previous experience leading others in a retail, sales, or related environment. Candidates must be available to work a flexible schedule including nights, weekends, and holidays.

Skills

Team Leadership
Retail Management
Customer Service
Coaching
Performance Management
Recruiting
Operational Strategy
Conflict Resolution
Mentorship
Communication
Decision Making
Inclusion And Diversity
Asset Protection
Sales

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Customer Experience
Team Development
Recruiting
Operational Strategy
Performance Goals
Floor Leadership
Conflict Resolution
Mentorship
Inclusion
Diversity
Asset Protection
Sales

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