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Added 5 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 5 mins ago
MH
Online Buyer Experience Specialist
Mattamy Homes
Ottawa, ON
- Full-time
Promote the Mattamy Homes brand, including the quality, design, construction standards, and customer service reputation.
Added 5 mins ago
ST
Associate, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
…authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal…
Added 5 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
…authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal…
Added 5 mins ago
Senior Manager, Real Estate Operations, Saskatchewan
Bell
Regina, SK
We are seeking for a Senior Manager, Real Estate Operations, to lead the day-to-day operations of a mission‑critical Data Centre, ensuring high availability, reliability, safety, and…
Added 5 mins ago
Branch Manager
Money Mart
Toronto, ON
…we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service,…
Added 5 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team for 12 months.
Added 5 mins ago
A
Customer Service Experience Representative
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Full-time
We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team.
Added 5 mins ago
D
Client service associate
Dialectica
Montreal, QC
- Full-time
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their…
Added 5 mins ago
A
Customer Service Experience Representative
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Full-time
We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team.
Added 6 mins ago
S
STAMP Account Manager
SunSource
Oakville, ON
- Full-time
This position will serve as the primary liaison between K+S Services and the customer on all day-to-day operations. We’re looking for someone with an inquisitive, can-do attitude, excellent…
Added 20 mins ago
EM
Management Trainee
Enterprise Mobility
Toronto, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 20 mins ago
VC
Food Service Worker / POT WASHER
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 20 mins ago
N
Engineering Manager - Toronto, Canada (hybrid)
Nubank
Toronto, ON
- Full-time
…advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and…
Added 20 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
2+ years in customer service and/or member experience as a customer-facing representative
Added 20 mins ago
HH
Charge Technologist- Microbiology
Halton Healthcare
Oakville, ON
- Full-time
Demonstrated excellence in interpersonal and customer service skills, within and external to the laboratory setting
Added 34 mins ago
GC
Recreationist - Lee Manor (Permanent, Part-Time)
Grey County
Owen Sound, ON
- Part-time
…philosophy of care to ensure resident safety, and demonstrate customer service…
Added 34 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 34 mins ago
W
(CAN) Associé à la protection des biens
Walmart
St.-Romuald, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 34 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Drummondville, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 34 mins ago
W
(CAN) Directs Store Delivery Associate pt
Walmart
Airdrie, AB
- Part-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 34 mins ago
LC
Home Assistant Department Manager Part Time Day
Loblaw Companies Limited
Halifax, NS
- Part-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 34 mins ago
LC
Store Manager
Loblaw Companies Limited
Barrie, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 34 mins ago
JI
Corporate Sustainability Manager
J.D. Irving, Limited
Toronto, ON
- Full-time
Coordinate customer sustainability reporting, surveys, and product/packaging requirements.
Added 34 mins ago
CF
Inside Sales Representative
Canoe Financial
Calgary, AB
- Full-time
An Inside Sales Representative (internal title: Regional Sales Manager) supports business development by proactively engaging advisors, executing marketing and sales initiatives, and…

Apple

CA-Manager

Quebec, QC, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple’s goals.

Description

Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience leading others in retail, sales, or a related field. Be proficient in written and spoken French if your role is based in Quebec - English is required for roles throughout Canada (sign language supported for both languages).

Preferred Qualifications

You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. Resolve conflict and settle differences in productive ways.

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More about this job

Responsibilities

Lead, coach, and develop a high-performing retail team while driving performance goals and business priorities. Actively participate in floor leadership to ensure exceptional customer service and maintain operational standards.

Requirements

Requires previous experience leading others in retail, sales, or a related field. Candidates must be available to work a flexible schedule including nights, weekends, and holidays.

Skills

Team Leadership
Retail Management
Customer Service
Coaching
Staff Development
Operational Strategy
Conflict Resolution
Performance Management
Recruiting
Communication
Mentorship
Decision Making
Diversity And Inclusion
Asset Protection
Sales

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Customer Experience
Team Development
Operational Strategy
Performance Goals
Recruiting
Training
Floor Leadership
Conflict Resolution
Inclusion
Diversity
Asset Protection
Mentorship
Analytics
Communication
Retail Operations
Sales
Staff Retention

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