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Added 6 mins ago
EM
Management Trainee
Enterprise Mobility
Toronto, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 6 mins ago
RC
Marketing Manager, Customer Execution
Revlon Corporate
Mississauga, ON
- $95,000 to $115,000 CAD / year
Reporting to the Sr. Director, Marketing, the Marketing Manager, Customer Execution, recommends and leads marketing activations and ecommerce performance across key retailers and…
Added 6 mins ago
Senior Electrical Engineer Power Electronics
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Manager, Hardware Engineering, the Senior Hardware Engineer (Power Electronics) will contribute to the design, development, integration, and verification of…
Added 6 mins ago
Senior Manager, Product Marketing
Toast
Canada
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.…
Added 6 mins ago
SA
Manager, Customer Success
Schema App
Remote, Canada
- $120,000 to $130,000 CAD / year
- Full-time
- Remote
We are hiring a Manager, Customer Success to lead and develop a high-performing Customer Success team that helps Enterprise customers realize measurable value, build strategic partnerships,…
Added 6 mins ago
N
Engineering Manager - Toronto, Canada (hybrid)
Nubank
Toronto, ON
- Full-time
…promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and…
Added 6 mins ago
CC
Sales Representative, Banquets & Catering
Compass Canada
Winnipeg, MB
- Full-time
Diarize and perform regularly scheduled outbound sales calls to corporate clients to obtain new and repeat business as planned by General Manager, Banquets & Catering.
Added 6 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
As a founder-led business, we are looking for someone who shares our vision and wants to be a major part of shaping its future. We are looking for someone who loves the idea of building…
Added 6 mins ago
VE
Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
- Full-time
Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer
Added 20 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Rosemère, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 20 mins ago
Quality Assurance Manager- AMO
Westerkirk
Calgary, AB
The satisfaction of internal and external customers is of the highest interest to the Quality Manager, who advocates for exceptional customer service, and to consistently achieve customer…
Added 20 mins ago
DC
Part Time Delivery Driver - Kingston
Diabetes Canada / National Diabetes Trust
Greater Napanee, ON · Kingston, ON
- Part-time
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 20 mins ago
Sr. Technical Account Manager
Dayforce
Canada
…include relationship management, defining and delivering the customer success plan, identifying improvement opportunities and recommending best practices, architecting effective application…
Added 20 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 20 mins ago
Manager, Data Science
Questrade Financial Group
Toronto, ON
The Manager, Data Science leads the vision and technical execution of data science and marketing science across Marketing and Product at Questrade. Operating as a hands-on technical leader,…
Added 20 mins ago
Senior Manager, Analytics & Insights
Questrade Financial Group
Toronto, ON
The Senior Manager, Analytics & Insights defines and leads the analytics strategy for Marketing and Product at Questrade, reimagining how teams uncover insights, evaluate performance, and…
Added 20 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
Being part of a family-owned business committed to the community;
Added 20 mins ago
Senior Manager, Analytics Engineering
Questrade Financial Group
Toronto, ON
The Senior Manager, Analytics Engineering defines and executes the multi-year architecture, semantic layer, and delivery strategy for customer data across Questrade. Leading a lean,…
Added 20 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Being part of a family-owned business committed to the community;
Added 20 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Burlington, ON
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 20 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 20 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 20 mins ago
W
(CAN) Associé à la protection des biens
Walmart
St.-Romuald, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 20 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Drummondville, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 20 mins ago
W
(CAN) Directs Store Delivery Associate pt
Walmart
Airdrie, AB
- Part-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…

Apple

CA-Manager

Quebec, QC, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple’s goals.

Description

Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience leading others in retail, sales, or a related field. Be proficient in written and spoken French if your role is based in Quebec - English is required for roles throughout Canada (sign language supported for both languages).

Preferred Qualifications

You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. Resolve conflict and settle differences in productive ways.

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More about this job

Responsibilities

Lead, coach, and develop a high-performing retail team while driving performance goals and business priorities. Actively participate in floor leadership to ensure exceptional customer service and maintain operational standards.

Requirements

Requires previous experience leading others in retail, sales, or a related field. Candidates must be available to work a flexible schedule including nights, weekends, and holidays.

Skills

Team Leadership
Retail Management
Customer Service
Coaching
Staff Development
Operational Strategy
Conflict Resolution
Performance Management
Recruiting
Communication
Mentorship
Decision Making
Diversity And Inclusion
Asset Protection
Sales

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Customer Experience
Team Development
Operational Strategy
Performance Goals
Recruiting
Training
Floor Leadership
Conflict Resolution
Inclusion
Diversity
Asset Protection
Mentorship
Analytics
Communication
Retail Operations
Sales
Staff Retention

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