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Added 11 mins ago
EM
Management Trainee
Enterprise Mobility
Toronto, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 11 mins ago
VC
Food Service Worker / POT WASHER
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 11 mins ago
SA
Manager, Customer Success
Schema App
Remote, Canada
- $120,000 to $130,000 CAD / year
- Full-time
- Remote
We are hiring a Manager, Customer Success to lead and develop a high-performing Customer Success team that helps Enterprise customers realize measurable value, build strategic partnerships,…
Added 11 mins ago
N
Engineering Manager - Toronto, Canada (hybrid)
Nubank
Toronto, ON
- Full-time
…advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and…
Added 11 mins ago
CC
Sales Representative, Banquets & Catering
Compass Canada
Winnipeg, MB
- Full-time
…meetings and tours, and maintains and enhances the existing customer base. The Banquet Sales Representative is responsible for selling, booking, monitoring and processing payments for…
Added 11 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
2+ years in customer service and/or member experience as a customer-facing representative
Added 11 mins ago
VE
Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
- Full-time
Join Veolia as an Account Manager or Account Representative in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!
Added 11 mins ago
HH
Charge Technologist- Microbiology
Halton Healthcare
Oakville, ON
- Full-time
Demonstrated excellence in interpersonal and customer service skills, within and external to the laboratory setting
Added 17 mins ago
RS
Custodian
Red Shores Racetrack & Casino
Summerside, PE
- Part-time
…site/property including outdoor areas. Assist in providing excellent customer service standards and working in a team…
Added 25 mins ago
C
Safety Consultant - CSE
Civeo
AB · AB, Canada
- Full-time
Civeo Services Employees LP is recruiting for a result driven and customer service-oriented Safety Consultant. Reporting to the operations Manager, the incumbent will promote health, safety…
Added 25 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Rosemère, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 25 mins ago
Administrative / Customer Service Representative
Canada Cartage Group of Companies
Winnipeg, MB
The CSR would be the first point of contact for our customers. Your responsibilities will include addressing customer inquiries, tracking and updating shipment status, and resolving any…
Added 25 mins ago
Maintenance Planner
Westerkirk
Calgary, AB
Reporting to the Planning Manager/lead, the Maintenance Planner is responsible for planning and providing technical assistance to the scheduled heavy maintenance activities within the AMO.
Added 25 mins ago
Quality Assurance Manager- AMO
Westerkirk
Calgary, AB
The satisfaction of internal and external customers is of the highest interest to the Quality Manager, who advocates for exceptional customer service, and to consistently achieve customer…
Added 25 mins ago
DC
Part Time Delivery Driver - Kingston
Diabetes Canada / National Diabetes Trust
Greater Napanee, ON · Kingston, ON
- Part-time
The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in…
Added 25 mins ago
Sr. Technical Account Manager
Dayforce
Canada
Partner with the Customer Success Manager to establish and strengthen executive relationships.
Added 25 mins ago
GC
Recreationist - Lee Manor (Permanent, Part-Time)
Grey County
Owen Sound, ON
- Part-time
…philosophy of care to ensure resident safety, and demonstrate customer service…
Added 25 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 25 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 25 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 25 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Burlington, ON
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 25 mins ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Oakville, ON
- Full-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 25 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
W
(CAN) Associé à la protection des biens
Walmart
St.-Romuald, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

Apple

CA-Manager

Quebec, QC, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple’s goals.

Description

Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience leading others in retail, sales, or a related field. Be proficient in written and spoken French if your role is based in Quebec - English is required for roles throughout Canada (sign language supported for both languages).

Preferred Qualifications

You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. Resolve conflict and settle differences in productive ways.

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More about this job

Responsibilities

Lead, coach, and develop a high-performing retail team while driving performance goals and business priorities. Actively participate in floor leadership to ensure exceptional customer service and maintain operational standards.

Requirements

Requires previous experience leading others in retail, sales, or a related field. Candidates must be available to work a flexible schedule including nights, weekends, and holidays.

Skills

Team Leadership
Retail Management
Customer Service
Coaching
Staff Development
Operational Strategy
Conflict Resolution
Performance Management
Recruiting
Communication
Mentorship
Decision Making
Diversity And Inclusion
Asset Protection
Sales

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Customer Experience
Team Development
Operational Strategy
Performance Goals
Recruiting
Training
Floor Leadership
Conflict Resolution
Inclusion
Diversity
Asset Protection
Mentorship
Analytics
Communication
Retail Operations
Sales
Staff Retention

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