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Added 5 mins ago
Vice President, Global Consumer Data & Insights
ARC'TERYX
North Vancouver, BC
Full-time
…understanding and insight-led strategy. You will define and lead the company’s Consumer Insights vision, ensuring the voice of the consumer is embedded at the core of brand and business…
Added 20 mins ago
Lodge Manager, Adamants
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Full-time
Consistently deliver a high standard of hospitality service in F&B, retail, room and spa programs.
Added 20 mins ago
Store Manager
Mark's
Atholville, NB
Full-time
At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As…
Added 20 mins ago
Baker ( 4am to 12pm)
COBS Bread
Calgary, AB
Full-time
Best Workplaces™ in Retail & Hospitality 2025
Added 20 mins ago
Licensed Assistant Manager
EssilorLuxottica Group
ON · Toronto, ON
Knowledge of retail operations, processes & policies
Added 20 mins ago
Ecommerce Growth Lead, Amazon
Hadley Designs
Remote, Canada
Remote
Cross-functional collaboration with Product Operations, Supply Chain, and Design teams
Added 49 mins ago
Food Service Supervisor Full Time
Compass Group Canada
Toronto, ON
Full-time
Strong supervisory skills and the capability to motivate and lead staff.
Added 49 mins ago
retail store coordinator full time winners/homesense - westwood
TJX Canada – Winners, Marshalls, HomeSense
London, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 49 mins ago
Retail Store Coordinator Full Time - Homesense - Barrhaven
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON · Nepean, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 49 mins ago
Merchandise Processing Coordinator Full Time Winners - Cloverdale Mall
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Etobicoke, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 49 mins ago
Retail Customer Service Coordinator Full Time Marshalls - Dufferin Mall
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 49 mins ago
icebreaker: Superviseur - TouchLab Montreal
icebreaker
Montreal, QC
$21.1 to $25.2 CAD / hour
Part-time
…team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and…
Added 49 mins ago
Vice President, Global Consumer Data & Insights
Arc'teryx Equipment
North Vancouver, BC
Full-time
…understanding and insight-led strategy. You will define and lead the company’s Consumer Insights vision, ensuring the voice of the consumer is embedded at the core of brand and business…
Added 1 hour ago
Maintenance & Facilities Manager, Columbia Icefield
Pursuit
Jasper, AB
Full-time
…Icefield, we’re looking for a Facilities & Maintenance Manager to lead essential site operations. In this role, you’ll be responsible for keeping infrastructure, systems, and guest spaces…
Added 1 hour ago
(CAN) General Merchandise Team Lead
Walmart Canada
Edson, AB
Full-time
Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
Added 1 hour ago
(CAN) Customer Service Manager
Walmart Canada
Westbank, BC
$15 CAD / hour
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
Team Leader, Quality Control - Afternoon shift
Walmart Canada
Cornwall, ON
Full-time
Lead site‑level QC operations for inbound and outbound fresh produce, meat, and seafood, ensuring inspections meet Walmart Canada standards and regulatory requirements. Oversee product…
Added 1 hour ago
Overnight Assistant Manager
Walmart Canada
Alma, QC
Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 1 hour ago
(CAN) Customer Service Manager
Walmart Canada
Cobourg, ON
$15 CAD / hour
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
Team Lead (Full time) - Georgian Mall
RW&CO
Barrie, ON
Full-time
As a Team Lead, you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership,…
Added 1 hour ago
Specialist / Senior Specialist / Lead Specialist - Plant Maintenance Support (Refinery)
Parkland Corporation
Burnaby, BC
Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 1 hour ago
Senior Client Partner
Walmart Canada
Mississauga, ON
Full-time
…become an expert in Walmart Connect as well as the Canadian retail media landscape, trends, and business models through deep partnership with cross-functional teams. They will manage a…
Added 1 hour ago
Specialist / Senior Specialist / Lead Specialist - Plant Maintenance Support (Refinery)
Parkland Corporation
Burnaby, BC
Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 1 hour ago
(CAN) Health and Beauty Team Lead
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Added 1 hour ago
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Valleyfield, PE
Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

Apple

CA-Pro

Edmonton, AB, Canada

Posting language: English
Posted: Sep 16, 2026

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Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Pro, you’re the most knowledgeable and effective salesperson in the store. You offer customized solutions by leveraging your breadth of expertise - both of Apple products and services, as well as Apple’s competitors - to create owners and build brand loyalty through each customer interaction. You help drive knowledge of technology and mentor the store team. A Pro helps to grow Apple’s business community and is highly skilled at presenting effective business solutions.

Description

Demonstrate, sustain, and lead top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Be knowledgeable about and proactively stay up to date on Apple’s offerings and Product Zone sales processes, and on technology and consumer trends at Apple and in the broader market. Mentor others throughout the store on Apple’s products and services, purchase options, and current and emerging technology outside of Apple, making sure leaders and team members are kept up to date to deliver excellent customer service. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Be proficient in written and spoken English, except if your role is based in Quebec (sign language supported). Be proficient in written and spoken French if your role is based in Quebec (sign language supported).

Preferred Qualifications

You can: Demonstrate knowledge of Apple products and services. Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role. Personalize and effectively communicate solutions based on customer needs. Solve customer concerns through care, learning, and presentation skills. Work in a fast-paced environment, often supporting multiple customers at the same time. Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience. Support and educate the broader team by sharing knowledge, experiences, and insights. Collaborate and motivate across the store and among key partners to achieve individual and overall team goals.

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More about this job

Responsibilities

The Pro acts as a knowledgeable salesperson who provides customized solutions and builds brand loyalty through expert product knowledge. They also mentor store team members and drive business community growth by presenting effective technology solutions.

Requirements

Candidates must have experience in retail or sales and be proficient in English. The role requires availability to work a flexible schedule including nights, weekends, and public holidays.

Skills

Sales
Customer Service
Product Knowledge
Mentoring
Communication
Problem Solving
Technical Support
Relationship Building
Business Solutions
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Apple
Retail
Sales
Customer Experience
Mentoring
Technology
Product Knowledge
Business Solutions
Inclusion
Diversity
Customer Support
Brand Loyalty
Market Trends
Communication Skills
Problem Solving

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