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Added 43 mins ago
CR
Senior Manager, Clinical Services
Canadian Red Cross
Canada
- Full-time
Strengthen workforce capacity and strategic partnerships by supporting personnel development, stakeholder engagement, and representation of the Canadian Red Cross in relevant technical and…
Added 44 mins ago
E
Machinist
Emerson
Brantford, ON
- Full-time
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including…
Added 59 mins ago
Freight Manager
Lush Handmade Cosmetics
Toronto, ON
…pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and…
Added 59 mins ago
Intermediate Project Manager
Babcock & Wilcox
Saint John, NB
B&W Canada is currently seeking a motivated individual to fill the role in its construction business as an intermediate Project Manager/Project Engineer.
Added 1 hour ago
LF
Freight Manager
Lush Fresh Handmade Cosmetics North America
Toronto, ON
- Full-time
…pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and…
Added 1 hour ago
WC
Senior Manager, Strategic Initiatives- Corporate Strategy
Walmart Canada
Mississauga, ON
- Full-time
…enterprise-wide strategic planning mandates, inclusive of the development of the long range and annual plans. It also owns building and sharing competitive intelligence, including market…
Added 1 hour ago
CH
Senior Sales Manager
Concord Hospitality Enterprises
AB · Calgary, AB
- Full-time
As a Senior Sales Manager at a The Dorian Autograph Collection and Courtyard by Marriott Calgary Downtown you play a vital role in the hotel’s success.
Added 1 hour ago
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Senior Consultant, Service Experience
Visa
Toronto, ON
- Full-time
Working closely with Product, Technology, and Client Services teams, the Senior Consultant helps define go-to-market strategies and operational models that support the successful launch and…
Added 1 hour ago
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Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
The Senior Director, Issuing Solutions Sales, Canada will serve as a senior commercial leader responsible for driving revenue growth, market expansion, and client adoption across Visa's…
Added 1 hour ago
ZT
Senior Manager, Portfolio Management (Hybrid)
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
Recommend and oversee development and execution of a strategy for assigned portfolio, using comprehensive knowledge of market, competitive landscape, customer requirements, distribution…
Added 1 hour ago
AB
Senior Technical Project Manager - Demonware - Vancouver, BC
Activision Blizzard, Inc.
Vancouver, BC
- Full-time
We are looking for a talented Senior Technical Project Manager to join the Game Services Department at Demonware. You will work closely with internal partners, game development studios and…
Added 2 hours ago
AC
Manager, Capital Planning
Alimentation Couche-Tard
Laval, QC
- Internship
The Manager provides portfolio insights, investment analysis, and clear recommendations to support senior leadership and the Investment Board. Working across functions such as Technology,…
Added 2 hours ago
OM
Gestionnaire de campagne audio/vidéo
Omnicom Media
Montreal, QC
- Full-time
Tu seras l'expert senior en gestion de campagnes audio-vidéo. Tu assureras la qualité supérieure du travail, tu encadreras les membres juniors de l'équipe et tu collaboreras à des projets…
Added 2 hours ago
AC
Corporate Security Manager
Aviva Canada
Markham, ON
- Full-time
…travel across Aviva businesses. This role will report into the Senior Corporate Security Manager of Aviva…
Added 2 hours ago
Senior Officer, Community Giving (Provincial)
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
Set within the Public Engagement & Advancement (PE&A) team, the Senior Officer, Community Giving (Provincial), plays a key role in growing community-based fundraising across British…
Added 2 hours ago
P
Director of People & Culture
Portfolio+
Stouffville, ON · Canada - Stouffville, ON
- Full-time
This is a senior leadership role, where you will help shape organizational culture around accountability, modernization, and customer-centricity while navigating complex people challenges,…
Added 2 hours ago
OD
Senior Customer Experience Specialist
One Degree Organic Foods
Mission, BC
- $55,900 to $67,100 CAD / year
- Full-time
POSITION: Senior Customer Experience Specialist REPORTS TO: Senior Brand Manager
Added 2 hours ago
UO
Finance Manager
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…advice, tools and reports to directors and budget managers; development of unit level individual budgets; financial modeling; sensitivity analysis for financial planning beyond the budget…
Added 2 hours ago
A
Manager, Enterprise Service Desk (Tier 1)
Abacus
NB · Chiasson Office, NB
- Full-time
Talent Development: Oversee the onboarding process for new hires and coordinate continuous technical and customer-service training to ensure up-to-date skillset alignment.
Added 2 hours ago
VS
PT Unregulated Care Provider (UCP) 1400-2200 (2026-10147)
Verve Senior Living
Mississauga, ON
- Part-time
…nurturing environment. Under the direction of the Health & Wellness Manager, the UCP delivers medication and treatment as per policy and procedure. They participate in planning the care…
Added 2 hours ago
AS
IT Support Analyst
Apex Systems
Toronto, ON
- $29 to $44 USD / hour
- Contract
Strong communication skills and a customer-service mindset when working with senior stakeholders
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
VS
General Manager (2026-10874)
Verve Senior Living
Toronto, ON
- Full-time
…exceptional experiences for residents and their families? Join Verve Senior Living as a General Manager, where you'll have the opportunity to lead an entire retirement community, balancing…
Added 2 hours ago
R
Superviseur de production – Atelier MED (Développement expérimental) / Production Supervisor – MED Shop (Experimental Development)
RTX
Longueuil, QC
- Full-time
En tant que Superviseur de production - Atelier MED, vous vous rapporterez directement au Gestionnaire Sénior du secteur MED et Services d’outillage qui fait parti du Centre de Fabrication…
Added 2 hours ago
Cloud / Service Integration Manager
Government of Alberta
AB
Job Title: Cloud / Service Integration Manager

Apple

CA-Senior Manager

Pointe-Claire, QC, Canada
Montreal, QC, Canada
Brossard, QC, Canada

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Job details

Experience: Have 3 years of leadership experience in retail, sales, or a related field.
Posting language: English
Posted: Oct 5, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Senior Manager, you’re responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You help drive your store’s vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision making. While a Senior Manager leads specific parts of the experience, you also help identify, analyze, and solve complex problems in partnership with Store Leader.

Description

Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by establishing, planning, and executing the operational strategy of assigned functional areas and the entire store. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each others’ differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have 3 years of leadership experience in retail, sales, or a related field. Be proficient in written and spoken French if your role is based in Quebec - English is required for roles throughout Canada (sign language supported for both languages).

Preferred Qualifications

You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges, and step in to handle difficult conversations, while remaining calm in a fast-paced and constantly changing retail environment. Manage work through effective organization, planning, and prioritization.

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More about this job

Responsibilities

The Senior Manager is responsible for driving store performance goals, managing operational strategies, and fostering an inclusive environment for both customers and team members. They also lead, develop, and mentor a diverse team while supporting the Store Leader in critical decision-making and problem-solving.

Requirements

Candidates must have at least 3 years of leadership experience in retail, sales, or a related field. Proficiency in English is required for all Canadian roles, with French proficiency required for positions based in Quebec.

Skills

Leadership
Retail management
Team development
Customer service
Operational strategy
Conflict resolution
Performance management
Decision making
Mentorship
Coaching
Communication
Problem solving
Inclusion
Diversity
Recruiting
Training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Management
Customer Experience
Operations
Team Development
Inclusion
Diversity
Performance Goals
Floor Leadership
Recruiting
Training
Mentorship
Coaching
Business Strategy
Asset Protection
Policy Compliance
Conflict Resolution
Analytics
Decision Making

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