Jobs in Canada

25+ jobs

Save this search

Added 6 mins ago
Technical Business Development Representative
C-Therm Technologies Ltd.
Fredericton, NB
Full-time
Previous experience in customer service, retail, hospitality, recruiting, fundraising, sales, or business development.
Added 6 mins ago
Signature Banker
Scotiabank
AB · Calgary, AB
The Signature Banker delivers exceptional personal service and is responsible for the day-to-day management of banking and lending solutions, identifying opportunities that meet clients’…
Added 6 mins ago
Assistant Selling Sales Manager
Ashley Canada
Windsor, ON
Full-time
Ensure all customers receive exceptional customer service
Added 6 mins ago
Sales Associate
Surplus Furniture
Edmonton, AB
$45,000 to $65,000 CAD / year
Full-time
…sales career to the next level? Are you enthusiastic about customer service and earning what you are worth? We are looking for driven, customer-focused sales professionals who are ready to…
Added 19 mins ago
Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 19 mins ago
Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 19 mins ago
(CAN) Front End Team Lead
Walmart Canada
Brampton, ON
Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 19 mins ago
(CAN) Front End Team Lead
Walmart Canada
Brampton, ON
Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 19 mins ago
Directeur(trice), Marchandisage (Pharmaprix)
LinkedIn
Quebec, QC
Full-time
Lead the process for all key total store program mapping.
Added 19 mins ago
Account Executive
Klipboard
Oakville, ON
Full-time
To acquire new customers through appropriate propositions and ethical sales methods to optimise the quality of service, business growth, and customer satisfaction.
Added 19 mins ago
(CAN) Front End Team Lead
Walmart Canada
Mascouche, QC
Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 21 mins ago
Field Service Representative - Power
Vertiv
Toronto, ON
The Field Service Representative is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products…
Added 21 mins ago
Operations Manager, Stores
Sephora
Toronto, ON · North York, ON
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 21 mins ago
Store Manager
Lordco Auto Parts
Victoria, BC
$95,000 to $110,000 CAD / year
Full-time
…dedicated to delivering a personalized experience for every customer. Providing outstanding customer service is not just a goal - it’s a commitment we make with every…
Added 21 mins ago
Senior Sourcing Specialist
Parkland Refining BC Ltd.
Burnaby, BC
Full-time
Data analytics, sourcing, procurement systems, and customer service.
Added 21 mins ago
Assistant Store Manager Winners Homesense Mayfield Common
The TJX Companies, Inc.
Edmonton, AB
Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 35 mins ago
Sales Associate
The Dufresne Group
Guelph, ON
Full-time
2+ years of sales experience (retail or commissioned preferred)
Added 35 mins ago
Pizza Maker (Full-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
$19 to $21 CAD / hour
Full-time
A Pizza Maker is responsible for producing roman-style pizza alla pala in accordance with our authentic Italian recipes. Reports to the Bakery & Pala Lead.
Added 35 mins ago
GARAGE - Team Leader PT - Aberdeen Mall
Groupe Dynamite, Inc Garage
Kamloops, BC
Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 48 mins ago
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Winnipeg, MB
Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 49 mins ago
Customer Success Manager, Growth
Flywheel
Toronto, ON
Full-time
You have prior experience in a Customer Success or client-facing role at a B2B SaaS company, ideally in digital advertising, eCommerce, or retail media.
Added 49 mins ago
Pizza Maker (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
$19 to $21 CAD / hour
Full-time
A Pizza Maker is responsible for producing roman-style pizza alla pala in accordance with our authentic Italian recipes. Reports to the Bakery & Pala Lead.
Added 50 mins ago
Corporate Store Key Holder
Bulk Barn
Woodbridge, ON
Lead and assist workers in performing their day-to-day tasks
Added 50 mins ago
Outside Sales Representative
PFG | Performance Good Group
Calgary, AB
Educate the customer on convenience and foodservice programs, new product promotions, marketing policies, service, delivery specifics, and industry activities.
Added 50 mins ago
Flying Tiger Copenhagen - Store Manager - Square One
Fox Group Canada Inc.
Mississauga, ON
Full-time
Lead by example to deliver an exceptional customer experience through storytelling, product engagement, and service

Apple

CA-Senior Manager

Canada

Experience: Have 3 years of leadership experience in retail, sales, or a related field.
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Senior Manager, you’re responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You help drive your store’s vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision making. While a Senior Manager leads specific parts of the experience, you also help identify, analyze, and solve complex problems in partnership with Store Leader.

Description

Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by establishing, planning, and executing the operational strategy of assigned functional areas and the entire store. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each others’ differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have 3 years of leadership experience in retail, sales, or a related field. Be proficient in written and spoken French if your role is based in Quebec - English is required for roles throughout Canada (sign language supported for both languages).

Preferred Qualifications

You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges, and step in to handle difficult conversations, while remaining calm in a fast-paced and constantly changing retail environment. Manage work through effective organization, planning, and prioritization.

Apply About employer

More about this job

Responsibilities

The Senior Manager is responsible for driving store performance goals, executing operational strategies, and fostering an inclusive environment. They lead and develop a diverse team while ensuring exceptional customer service and effective floor leadership.

Requirements

Candidates must have at least 3 years of leadership experience in retail or a related field. Proficiency in English is required for all Canadian roles, with French proficiency required for positions based in Quebec.

Skills

Leadership
Retail management
Team development
Customer service
Operational strategy
Performance management
Decision making
Conflict resolution
Mentorship
Coaching
Communication
Analytical skills
Inclusion and diversity
Recruiting
Training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Customer Experience
Operations
Team Building
Performance Goals
Inclusion
Diversity
Coaching
Mentorship
Strategy
Recruitment
Floor Leadership
Conflict Resolution
Analytics
Decision Making
Communication
Policy Compliance
Asset Protection

Report this job