Jobs in Canada

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Added 1 min ago
Management and Sales Trainee
Sherwin-Williams
Ottawa, ON
Have at least one (1) year experience working in a retail, sales, or customer service position
Added 1 min ago
Store Associate
Sherwin-Williams
Prince George, BC
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about…
Added 1 min ago
Colwood Meat - Clerk Meat Part Time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Part-time
Demonstrates superior customer service in accordance with company’s programs
Added 1 min ago
Colwood Meat - Meat Wrapper Part time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Part-time
…and timely fashion. The Meat Wrapper will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and…
Added 1 min ago
PAM/charcuterie à la carte - Commis, prêt-à-manger
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Montreal, QC
…professionnelle, responsable, précise et rapide. Le commis offre un service à la clientèle exceptionnel, contribue à la fidélisation des clients, répond à leurs besoins et fait la promotion…
Added 1 min ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Emerald Park, SK
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 1 min ago
Pharmacy Assistant - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Okotoks, AB
Process customer transactions (receive and release prescriptions)
Added 1 min ago
Service Coordinator
Laura Canada
Windsor, ON
As a Cashier, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will…
Added 1 min ago
Sales Associate
Laura Canada
Windsor, ON
As a Sales Associate in women’s fashion, you possess a passion for fashion and personalized customer service. You will be part of a winning team that provides a unique and memorable…
Added 1 min ago
Order Fulfillment Team Member
Big Country Pet Co.
Calgary, AB
Ensure all orders are picked accurately, ensuring excellent customer service.
Added 1 min ago
The Good Kitchen Team Member
Goodness Me! Natural Food Market
Burlington, ON
Added 1 min ago
Cashier/Stock Clerk
Bulk Barn
Saint John, NB
A Store Cashier/Stock Clerk acts as the company’s front line contact with customers, and plays an integral role in the customer experience.
Added 1 min ago
Field Service Representative - Contract
The Hillman Group, Inc.
Edmonton, AB
The Detailer provides hands-on service to Big Box Retail stores, setting up H. Paulin brand displays, ensuring adequate stock levels and resolving day-to-day customer and store issues.
Added 1 min ago
FT Contract - Member Services Representative
CAA Niagara Talent Management Team
Niagara Falls, ON
…look the same. You’ll wear many hats - from sales advisor and customer support specialist to travel insurance consultant - all while staying on the move and adapting to meet the needs of…
Added 1 min ago
Gallery Assistant
University of Alberta
Edmonton, AB
Full-time
Support exhibition & gallery operations through the development of policies and processes and ensuring gallery attendants and staff adhere to gallery, collection, and museum best practices.…
Added 1 min ago
Customer Service Representative
Hertz
Sidney, BC
Part-time
The Customer Service Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections.…
Added 1 min ago
Contractor Admin
J.D. Irving, Limited
Moncton, NB
Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 17 mins ago
Cashier
Dick's Lumber
North Vancouver, BC
Full-time
Dick's Lumber in North Vancouver is looking for a team player with a positive attitude and exceptional customer service skills to join our team as a Full Time & Part Time Cashier
Added 17 mins ago
Part Time Sales Associate (Store 2045 - Six Points)
Pet Valu
Canada
Part-time
Previous retail or customer service experience
Added 17 mins ago
Keyholder
Pet Valu
Moncton, NB
Part-time
At least 2 years of experience in retail or customer service
Added 17 mins ago
Cashier
Save-On-Foods
Calgary, AB · Seton - Calgary AB
Part-time
Retail customer service experience (considered an asset).
Added 17 mins ago
Restaurant Clerk
Save-On-Foods
Calgary, AB · Seton - Calgary AB
Part-time
Retail customer service experience (considered an asset).
Added 17 mins ago
Grocery Clerk
Save-On-Foods
Calgary, AB · Seton - Calgary AB
Part-time
Retail customer service experience (considered an asset).
Added 17 mins ago
Wireless Sales Consultant
Staples Canada
Montreal, QC · Saint-Leonard, QC
Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 17 mins ago
Beauty Advisor - MAC - Freelance/Oncall-Brampton, Ontario
Estée Lauder Companies
Brampton, ON
Full-time
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…

Apple

CA-Senior Manager

Canada

Experience: Have 3 years of leadership experience in retail, sales, or a related field.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Senior Manager, you’re responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You help drive your store’s vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision making. While a Senior Manager leads specific parts of the experience, you also help identify, analyze, and solve complex problems in partnership with Store Leader.

Description

Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by establishing, planning, and executing the operational strategy of assigned functional areas and the entire store. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each others’ differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have 3 years of leadership experience in retail, sales, or a related field. Be proficient in written and spoken French if your role is based in Quebec - English is required for roles throughout Canada (sign language supported for both languages).

Preferred Qualifications

You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges, and step in to handle difficult conversations, while remaining calm in a fast-paced and constantly changing retail environment. Manage work through effective organization, planning, and prioritization.

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More about this job

Responsibilities

The Senior Manager is responsible for driving store performance goals, executing operational strategies, and fostering an inclusive environment. They lead and develop a diverse team while ensuring exceptional customer service and effective floor leadership.

Requirements

Candidates must have at least 3 years of leadership experience in retail or a related field. Proficiency in English is required for all Canadian roles, with French proficiency required for positions based in Quebec.

Skills

Leadership
Retail management
Team development
Customer service
Operational strategy
Performance management
Decision making
Conflict resolution
Mentorship
Coaching
Communication
Analytical skills
Inclusion and diversity
Recruiting
Training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Customer Experience
Operations
Team Building
Performance Goals
Inclusion
Diversity
Coaching
Mentorship
Strategy
Recruitment
Floor Leadership
Conflict Resolution
Analytics
Decision Making
Communication
Policy Compliance
Asset Protection

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