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Added 11 mins ago
Community Business Manager
Atria Retirement Canada - Amber Meadow
Winnipeg, MB · MB-Winnipeg
Full-time
…projects, requests, and assignments as appropriate.• Assist in sales process by conducting inquiry tours and responding to general questions.• Serve as the community’s “manager-on-duty” on…
Added 11 mins ago
Account Manager
Univar Solutions
Guelph, ON
As an Account Manager at Univar Solutions, you will be responsible for all existing accounts within your territory (Southwest Ontario) and be tasked with leading initiatives that drive…
Added 11 mins ago
COMBO - Seasonal Sales Associate - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 11 mins ago
COMBO - Sales Team Leader FT - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 11 mins ago
Territory Manager, Facial Aesthetics - Montreal and South Shore territory - 14 month contract
AbbVie
Montreal, QC
Contract
…valued? AbbVie Canada is looking to connect with a Territory Manager to join our commercial sales team. This role will cover the Montreal and South Shore…
Added 23 mins ago
Product Manager, Cargo Healthcare Solutions
Base Career
Toronto, ON
Full-time
Acting as the organization’s healthcare logistics subject matter expert, the Product Manager partners with Sales, Operations, Customer Service, Marketing, Revenue Management, and external…
Added 23 mins ago
Department manager
RONA
Grand-Mère, QC
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 23 mins ago
Business Area Manager - Industrial
Mettler-Toledo International, Inc
Mississauga, ON
Full-time
Mettler Toledo is seeking to hire a Business Area Manager for its Industrial division. As a BAM, you will report directly to the General Manager of Mettler Toledo Canada, based in…
Added 25 mins ago
Meat & Seafood Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 25 mins ago
Airports - Assistant Store Manager
Wirelessdna
Mississauga, ON
Supporting the Store Manager in running every aspect of the location - sales, people, operations, and culture
Added 25 mins ago
Manager, Business Markets
RBC
Laval, QC
Full-time
Added 40 mins ago
Product Manager
TD
Toronto, ON
Full-time
Build and maintain effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions…
Added 40 mins ago
Retail Sales Consultant - Part Time - Pickering Town Centre, ON
Swarovski
Pickering, ON
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 40 mins ago
Retail Sales Consultant - Part Time - Devonshire Mall, ON
Swarovski
Windsor, ON
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 40 mins ago
Seasonal Retail Sales Consultant - Part time - TD Square , AB
Swarovski
Calgary, AB
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 40 mins ago
Seasonal Retail Sales Consultant - Part time - Guildford Surrey, BC
Swarovski
Surrey, BC
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 40 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
St. John's, NL
Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 55 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 55 mins ago
Aesthetic Clinic/Medspa Manager - OTE 100K
BoomerangFX
Mississauga, ON
$65,000 to $75,000 USD / year
Full-time
As a Product Specialist/Clinic Operations Manager. We are seeking a proven clinic operations leader with direct experience managing multi-provider practices, owning EMR workflows, patient…
Added 55 mins ago
Store Manager
Blacksmith Bakery
Langley (District), BC · City of Langley, BC
Full-time
The Store Manager oversees daily café operations and leads the team to deliver exceptional service, product quality, and hospitality that reflect Blacksmith Bakery’s standards. This is a…
Added 56 mins ago
General Manager - Store CAN6842
Advance Auto Parts
Trois-Rivières, QC
Full-time
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
Added 56 mins ago
Service Sales Consultant
KONE
Markham, ON
Full-time
Are you ready to make your next career move to join our team and manage your own local portfolio as a Sales Consultant – Account Manager for KONE in the Greater Toronto area?
Added 56 mins ago
Assistant Manager, Supply Chain Finance, Trade Finance Operations (12-Month Contract) - Toronto
Scotiabank
Toronto, ON
The Assistant Manager is responsible for reviewing and approving Supply Chain Finance transactions, to provide a high level of Customer Service and contribute to the overall success of the…
Added 56 mins ago
Branch manager
Fairstone Bank
Bridgewater, NS
Full-time
Join Fairstone as a Branch Manager and be part of our talented and growing team!
Added 56 mins ago
Sales Team Manager- Hospitality Industry
Huzzle
Remote, Canada
Full-time · Remote
We are seeking a high-performing Senior Sales Team Lead to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role…

Apple

CA-Senior Manager

Canada

Experience: Have 3 years of leadership experience in retail, sales, or a related field.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Senior Manager, you’re responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities. You help drive your store’s vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision making. While a Senior Manager leads specific parts of the experience, you also help identify, analyze, and solve complex problems in partnership with Store Leader.

Description

Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by establishing, planning, and executing the operational strategy of assigned functional areas and the entire store. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each others’ differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have 3 years of leadership experience in retail, sales, or a related field. Be proficient in written and spoken French if your role is based in Quebec - English is required for roles throughout Canada (sign language supported for both languages).

Preferred Qualifications

You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges, and step in to handle difficult conversations, while remaining calm in a fast-paced and constantly changing retail environment. Manage work through effective organization, planning, and prioritization.

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More about this job

Responsibilities

The Senior Manager is responsible for driving store performance goals, executing operational strategies, and fostering an inclusive environment. They lead and develop a diverse team while ensuring exceptional customer service and effective floor leadership.

Requirements

Candidates must have at least 3 years of leadership experience in retail or a related field. Proficiency in English is required for all Canadian roles, with French proficiency required for positions based in Quebec.

Skills

Leadership
Retail management
Team development
Customer service
Operational strategy
Performance management
Decision making
Conflict resolution
Mentorship
Coaching
Communication
Analytical skills
Inclusion and diversity
Recruiting
Training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Customer Experience
Operations
Team Building
Performance Goals
Inclusion
Diversity
Coaching
Mentorship
Strategy
Recruitment
Floor Leadership
Conflict Resolution
Analytics
Decision Making
Communication
Policy Compliance
Asset Protection

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