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Added 2 mins ago
NS
2627-201 - Campus Library Technician (TS8) - Ivany Campus
Nova Scotia Community College - NSCC
Dartmouth, NS
- Temporary
The Campus Library Technician reports on campus to the Manager of Student Supports and functionally to the Manager of Libraries & Learning Commons.
Added 2 mins ago
MU
Accounting Technician ll - Accounts Payable, Financial Services
MacEwan University
AB · Edmonton, AB
- Full-time
MacEwan University is seeking a highly motivated and detail-oriented Accounting Technician II to join our Accounts Payable (AP) team of the Shared Services Centre (SSC), a department within…
Added 13 mins ago
EI
Computer technician
ERS International
Scarborough, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 1 hour ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Internship
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician (Pharmacy Practice Assistant) participates in the provision of safe, competent, patient or family…
Added 1 hour ago
MI
Electrician - Maintenance Technician
Magna International
St. Thomas, ON
- $47.66 CAD / hour
- Full-time
POSITION SUMMARY: To increase uptime, throughput, efficiency and quality, through the process of maintaining, designing, developing and continuously improving our equipment and the…
Added 1 hour ago
PM
Clerk III - Nutrition Services
Prairie Mountain Health
Brandon, MB
- Full-time
Completion of any of the following-Dietary Aide Level 2, Diet Technician Course, Nutrition and Diet Therapy Course; or equivalent combination of education and experience
Added 1 hour ago
G
Site Manager - Geco/Wilroy Mine Sites
Glencore
Manitouwadge, ON
- Full-time
…consultants, contractors, the Water Treatment Plant Coordinator and Technician. Join our team as the Site Manager overseeing two sites, ensuring full compliance with Glencore and government…
Added 1 hour ago
ML
FSQA Coordinator (Overnights)
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
As a member of the facility’s FSQA team, the FSQA Coordinator supports the execution of Food Safety and Quality Assurance programs, including environmental monitoring, pre-operational…
Added 1 hour ago
GC
Service Technician (Junior)
Glass Canada
London, ON
- Full-time
Glass Canada is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people.…
Added 1 hour ago
Pharmacy Assistant
Neighbourly Pharmacy
La Ronge, SK
Support pharmacists and pharmacy technicians in providing high-quality patient care
Added 1 hour ago
RM
Service Sales Manager
Rocky Mountain Equipment
Olds, AB
- Full-time
…to be successful in their jobs while creating a culture of quality and performance. Their success is your success - your leadership is an integral part of the service department. In this…
Added 1 hour ago
NI
Manufacturing technician - industrial engineering
Nu-b inc.
Vaudreuil-Dorion, QC
- $40 to $55 CAD / hour
- Full-time
- On-site
Develop and conduct production, inventory and quality assurance programs
Added 2 hours ago
VA
Registered Veterinary Technologist, Landing Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Full-time
Completion of a Veterinary Technician or Animal Health Technician program, with eligibility for registration in the applicable province.
Added 2 hours ago
B
Mechanical Technician
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
BPA Toronto (previously TMP) is looking for a versatile Mechanical Technician who enjoys being involved in both the technical design and drafting sides of building projects. In this role,…
Added 2 hours ago
CF
Silviculture technologist
Crowhurst Forest Management Ltd.
Campbell River, BC
- $38.4 to $45 CAD / hour
- Full-time
Conduct ongoing inspections to ensure the development of good quality forest crops
Added 2 hours ago
Maintenance
Open Text Corporation
Waterloo, ON
…highest standards? We are seeking a skilled Building Maintenance Technician to join our Facilities Maintenance team. Based primarily at our Accelerator Building Waterloo location, this role…
Added 2 hours ago
HR
Apprentice Mechanic
Herc Rentals
Grande Prairie, AB
- Full-time
…committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its…
Added 2 hours ago
HR
Field Service Mechanic
Herc Rentals
Toronto, ON · Etobicoke, ON
- Full-time
As a Field Heavy Duty Equipment Mechanic, you are a master technician and will assume a leadership role in product knowledge and standards of quality in the field. The primary focus of a…
Added 2 hours ago
MN
Chemistry Technician
Mérieux NutriSciences - North America
Markham, ON
- $19 to $21 CAD / hour
- Full-time
We Are Looking For a Chemistry Technician In 90 Gough Rd, Markham, ON L3R 5V5 CAN. Your Mission Will Be To
Added 2 hours ago
PA
Deburrer-Weekend Shift Fri/Sat/Sun 5am-5pm -Train on day shift
Pursuit Aerospace
ON
- $22 to $26 CAD / hour
- Full-time
We are currently seeking a Deburr Technician to join our team. This role is critical to ensuring the quality and precision of machined parts by grinding, polishing, and cleaning components…
Added 2 hours ago
WG
Quality Assurance / Quality Control Technician
WGI Group
Saint-Clet, QC
- Full-time
At Armtec, product quality starts with careful testing, accurate results, and people who take pride in their work. We are looking for a Quality Assurance / Quality Control Technician to…
Added 3 hours ago
WC
Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc.
AB · Edmonton, AB
- Full-time
Are you a skilled mechanic who takes pride in quality workmanship, solving problems, and keeping equipment running at its best? Looking for a company that offers steady, year-round work,…
Added 3 hours ago
P
Regional Service Manager (RSM007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…Team, responsible for overseeing service operations, managing a technician workforce, and ensuring the consistent delivery of high-quality service solutions across the assigned…
Added 3 hours ago
DA
Autobody Technician - *Signing Bonus Provided*
Davis Automotive Group
Lethbridge, AB
- $110,000 to $165,000 CAD / year
- Full-time
Are you a skilled Autobody technician who is detail-driven and tired of working where no one cares?
Added 3 hours ago
A
Packaging Setup Technician
Apotex
Toronto, ON · North York, ON
- $37,216.49 to $52,103.08 CAD / year
Work as a team member to meet and exceed the operation targets in safety, quality, and productivity. Demonstrate safe practices, and ensure compliance with company values, policies, and…

Apple

CA-Technical Expert

Winnipeg, MB, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Expert, you have extensive functional troubleshooting skills and an ability to inspire excitement for Apple’s products and services. You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services. A Technical Expert exemplifies a skilled technician and shares knowledge across the team.

Description

Deepen extensive knowledge and stay up to date on Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, repair, and resolve service concerns for select Apple hardware and software. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Have the ability to visually inspect hardware and the fine motor skills to safely conduct repairs. Have experience troubleshooting hardware and software issues in a customer service environment. Be proficient in written and spoken English, except if your role is based in Quebec (sign language supported). Be proficient in written and spoken French if your role is based in Quebec (sign language supported).

Preferred Qualifications

You can: Demonstrate technical expertise of Apple products and services, including repairing devices. Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue. Solve customer concerns through care, learning, and presenting technical problems and solutions clearly. Communicate effectively and tailor your communication style to different audiences. Support and educate the broader team by sharing knowledge, experiences, and insights. Work in a fast-paced environment, sometimes under tight deadlines and pressure, while supporting multiple customers at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members.

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More about this job

Responsibilities

Perform hardware and software repairs on Apple products while providing empathetic customer support and technical education. Collaborate with team members to identify recurring service issues and maintain high-quality repair standards.

Requirements

Requires experience in retail or sales and the ability to perform physical hardware repairs with fine motor skills. Candidates must be available to work flexible schedules including nights, weekends, and holidays.

Skills

Technical troubleshooting
Hardware repair
Customer service
Software diagnostics
Communication
Problem solving
Product education
Team collaboration
Attention to detail
Fine motor skills
Technical expertise
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Apple
Retail
Technical Expert
Genius Bar
Hardware Repair
Software Troubleshooting
Customer Experience
Diagnostics
Technical Support
Inclusion
Diversity
Sales
Customer Service
iPhone
Repair Procedures

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