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Added 10 mins ago
AF
Specialist II, Processing Operations
ATB Financial
Calgary, AB
- Full-time
As ATB’s next Specialist II, Processing Operations, you will play a key role in both strategic initiatives and daily operations related to Trading, Credit, and Internal Transfers within the…
Added 15 mins ago
S
Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Added 42 mins ago
BH
Occupational Safety & Health Specialist 2 - Terrace
BC Hydro
Terrace, BC
- Full-time
Acts as an expert information resource to employees, managers, contractors and external contacts in the interpretation and application of internal safety standards and WorkSafeBC…
Added 42 mins ago
RR
Talent Acquisition Specialist
Remote Robotic
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Contract
RRS is looking for a Talent Acquisition Specialist to support hiring across engineering, technical, operations, and corporate functions.
Added 58 mins ago
SC
Interior Solutions Specialist
Stevans Commercial Interiors
Brantford, ON
- Full-time
…handed off from our field sales team. Your job is to turn that information into an accurate, well-thought-out solution for the…
Added 58 mins ago
P&
Ingenieur(e) de projets / Project Engineer
Pratt & Whitney
Longueuil, QC
- Full-time
Added 58 mins ago
CI
Proposal Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Proposal Specialist to lead Calian’s bid process from project initiation through contract award for our service lines. In addition to proposal coordination…
Added 58 mins ago
SC
Spécialiste Conformité Electronique & Tests (Senior)
SII Canada
Montreal, QC
- Full-time
The Compliance Specialist – EGSE and Test Equipment is responsible for ensuring regulatory, standards, and internal compliance of Electrical Ground Support Equipment (EGSE) and test…
Added 58 mins ago
AC
Senior Programme Manager- Electrification
Accenture Construct
Toronto, ON
- Full-time
Drive effective utilisation of specialist OCS installation equipment, engineering trains and road-rail vehicles.
Added 58 mins ago
G
CyberSecurity Specialist- Agentic AI
Galent
Toronto, ON · North York, ON
- Contract
Security Research & Emerging Technology Evaluation
Added 59 mins ago
FC
FLIGHT CENTRE TRAVEL GROUP - POWER PLATFORM & AI SOLUTIONS SPECIALIST - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
Bachelor's degree in Computer Science, Information Technology, or a related field.
Added 1 hour ago
Account Specialist
Geotab
Burnaby, BC · Oakville, ON
…our growth and deliver results! Geotab is seeking an Account Specialist who will be responsible for building strong customer relationships and helping existing clients grow by realizing…
Added 1 hour ago
O
Revenue Enablement Specialist, XDR
Owner.com
Remote, Canada
- Full-time
- Remote
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their…
Added 1 hour ago
EI
Digital marketing specialist
ENA2 Innovative Consulting Inc.
Calgary, AB
- $38 to $40 CAD / hour
- Full-time
- On-site
Added 1 hour ago
UO
Communications specialist
University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
- On-site
This information was provided by the employer; it was not verified by Job Bank.
Added 1 hour ago
AB
User Experience Designer (hybrid job in Mississauga, Ontario)
Ateko, backed by Bell Canada
Mississauga, ON
- Contract
…including business requirements, customer needs, user research, and technology constraints into the design…
Added 1 hour ago
TH
Digital Content Specialist
The Home Depot Canada
Toronto, ON
- Full-time
The Digital Content Specialist is primarily responsible for managing digital content on the product information pages (PIP) for The Home Depot Canada. This broadly includes maintaining…
Added 1 hour ago
S
Data Privacy and Ethics Lead
Sobeys
Stellarton, NS
- Full-time
Information security and cybersecurity fundamentals
Added 1 hour ago
3
Talent & Culture Specialist
360.Agency
Montreal, QC
- Full-time
360.Agency is looking for a Talent & Culture Specialist to help shape and develop our HR function. Join the 360.Agency team! We specialize in creating web and marketing solutions designed…
Added 1 hour ago
OA
Delivery Specialist - Surrey Honda
OpenRoad Auto Group
Surrey, BC
- Full-time
Promote product superiority including technology and features, and inform customers about vehicle specifications.
Added 1 hour ago
R
Operations Specialist I – Security Reference Data
RBC
Bedford, QC
- Full-time
As an Operations Specialist I in the Security Reference Data team, you will be responsible for configuring new fixed income, equity, and equity derivative securities within the Broadridge…
Added 1 hour ago
RL
Quality Test Engineering Specialist
Romet Limited
ON · Mississauga, ON
- Full-time
JOB TITLE: Quality Test Engineering Specialist
Added 1 hour ago
M
Specialist, Quality Assurance
Moderna
Laval, QC
- Full-time
Added 1 hour ago
B
Senior Manager Risk Strategy
BMO
Toronto, ON · BMOPLACE
- Full-time
Participates in identification of operations governance opportunities and related data/information specifications.
Added 1 hour ago
SM
Project Manager III Project Management Office
St. Michael's Hospital
Toronto, ON
- Temporary
Bachelor’s degree in Business Administration, Information Technology, or equivalent.

Apple

CA-Technical Specialist

Coquitlam, BC, Canada

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. You should also be proficient in written and spoken French if your role is based in Quebec - English is required for the rest of Canada (sign language supported for both languages).

Preferred Qualifications

You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple’s core values. Be curious and open to learning from others and helping each other grow.

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More about this job

Responsibilities

Provide technical support and troubleshooting for Apple hardware and software while educating customers on products and repair options. Collaborate with team members to identify recurring service issues and contribute to an inclusive, customer-focused retail environment.

Requirements

Candidates must be available to work flexible schedules including nights, weekends, and holidays in a retail setting. Strong interpersonal skills and the ability to learn and demonstrate technical expertise of Apple products are required.

Skills

Technical support
Troubleshooting
Customer service
Hardware diagnostics
Software diagnostics
Product knowledge
Interpersonal skills
Communication
Repair processes
Teamwork
Problem solving
Adaptability
Inclusion
Diversity

Visa sponsorship

Not detected in the job text

Keywords

Apple
Technical Specialist
Genius Bar
Hardware
Software
Troubleshooting
Customer Experience
Retail
Repair
Diagnostics
Inclusion
Diversity
Technical Support
Customer Service

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