Jobs in Canada

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Added 10 mins ago
RR
Warehouse Coordinator
Remote Robotic
Mississauga, ON
- $45,000 to $52,000 CAD / year
- Full-time
Coordinate with technical and service teams to confirm required inspections are complete before shipment.
Added 10 mins ago
SA
Registered Technologist- Radiology- Diagnostic Imagining- Full Time
Sault Area Hospital
Sault Ste. Marie, ON
- Full-time
Trouble shoot to resolve technical equipment problems and determine the need to call service. Place service calls and log equipment concerns.
Added 10 mins ago
SI
Electrical Engineer - Power Studies, Associate Intern
Shermco Industries
Regina, SK
- $22 to $35 CAD / hour
- Internship
…engage in hands-on activities with our engineering and field service teams, gaining practical experience and contributing to real-world projects. This role will provide you with the…
Added 10 mins ago
EC
Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge
Encore Canada
Jasper, AB
- Part-time
1 year of customer service or hospitality experience is preferred
Added 10 mins ago
GD
Senior Specialist, Technical Project Management
General Dynamics Land Systems–Canada
London, ON
- Full-time
Serve as a senior specialist within the Canadian and/or International Project Management team in the Customer Support Services (CSS) department, providing technical project management…
Added 10 mins ago
(CAN) Pharmacy Assistant (Part Time)
Walmart Canada
London, ON
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 10 mins ago
EC
Event Technical Lead- BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer…
Added 10 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Listowel, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 10 mins ago
WC
(CAN) Self Checkout Attendant (3 months contract)
Walmart Canada
Georgetown, ON
- Contract
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 10 mins ago
P
CRM Operations Specialist
Punt
Vancouver, BC
- Full-time
Run the final technical check before campaigns go live and flag anything that can't be executed as briefed.
Added 10 mins ago
E
Simulation Specialist
Epiroc
Pitt Meadows, BC
- Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 10 mins ago
P
Regional Service Manager (RSM007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…footprint across Canada, the organization continues to expand its service capabilities to support long-term customer partnerships, operational excellence, and sustained…
Added 11 mins ago
S
Customer Experience Associate, Part-Time - Millwoods Town Centre, Edmonton, AB (22.5 Hours/Week)
Scotiabank
Edmonton, AB
- Part-time
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 11 mins ago
Senior Operations Administrator - Term position
Scotiabank
Toronto, ON
…policies and industry regulations are adhere to, as well as Service Level Agreement (SLA)…
Added 11 mins ago
S
Customer Experience Associate, Part-Time - Unity Square Branch, Edmonton, AB (18.75 Hours/Week)
Scotiabank
Edmonton, AB
- Part-time
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 11 mins ago
Senior Operations Administrator
Scotiabank
Toronto, ON
…policies and industry regulations are adhere to, as well as Service Level Agreement (SLA)…
Added 11 mins ago
Financial Advisor, Regional Opportunities - Vancouver Island, BC
Scotiabank
Victoria, BC
…process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all…
Added 11 mins ago
S
Customer Experience Associate, Part-Time - Red Deer Main Branch, AB (30 Hours/Week)
Scotiabank
Red Deer, AB
- Part-time
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 11 mins ago
Senior Financial Advisor - Mahogany, Calgary, AB
Scotiabank
AB · Calgary, AB
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 11 mins ago
Customer Experience Associate, Regional Opportunities - Vancouver Island, BC
Scotiabank
Victoria, BC
…process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all…
Added 11 mins ago
AC
Senior IT Support Specialist
Alexandra Comm Hlth Ctr
Calgary, AB
- $68,000 to $80,000 CAD / year
- Full-time
The ideal candidate possesses strong technical troubleshooting skills, exceptional customer service abilities, and experience supporting enterprise IT environments. Success in this role…
Added 11 mins ago
CM
Workflow Automation & IT Support Specialist
Colonnade Management Inc.
Ottawa, ON
- Full-time
…operational needs, reduce repetitive and manual work, troubleshoot technical issues, support Microsoft 365 and related systems, and identify opportunities to improve productivity and the…
Added 11 mins ago
L&
Field Service Technician II
Light & Wonder
Montreal, QC
- Full-time
…supporting its people. As a member of our award-winning Field Service team, you will be instrumental in installing, maintaining and troubleshooting our award-winning games at our customer…
Added 11 mins ago
HI
Senior Commercial Lines Account Manager, Mid-Market
HUB International
Oakville, ON
- Full-time
Mentor and support junior Account Managers and associates by providing coaching, technical guidance, and best practices in client service delivery.
Added 40 mins ago
B
General Repair Technician
BGIS
Ottawa, ON
- Full-time
The Handyperson is responsible for performing maintenance and repair, routine and on-demand services on non-technical facility components (i.e. General Handyperson type work e.g. walls,…

Apple

CA-Technical Specialist

Coquitlam, BC, Canada

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. This posting is for existing vacancies and future opportunities at Apple. For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. You should also be proficient in written and spoken French if your role is based in Quebec - English is required for the rest of Canada (sign language supported for both languages).

Preferred Qualifications

You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple’s core values. Be curious and open to learning from others and helping each other grow.

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More about this job

Responsibilities

Provide technical support and troubleshooting for Apple hardware and software while educating customers on products and repair options. Collaborate with team members to identify recurring service issues and contribute to an inclusive, customer-focused retail environment.

Requirements

Candidates must be available to work flexible schedules including nights, weekends, and holidays in a retail setting. Strong interpersonal skills and the ability to learn and demonstrate technical expertise of Apple products are required.

Skills

Technical support
Troubleshooting
Customer service
Hardware diagnostics
Software diagnostics
Product knowledge
Interpersonal skills
Communication
Repair processes
Teamwork
Problem solving
Adaptability
Inclusion
Diversity

Visa sponsorship

Not detected in the job text

Keywords

Apple
Technical Specialist
Genius Bar
Hardware
Software
Troubleshooting
Customer Experience
Retail
Repair
Diagnostics
Inclusion
Diversity
Technical Support
Customer Service

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