Archived listing. The details below describe a past opening.
Billing Administrator
London - In office
Available to start ASAP
Strong Attention to detail
Billing & Invoicing
- Process, generate, submit, and track customer invoices in accordance with customer-specific requirements and company policies.
- Generate weekly Time & Material (T&M) invoices.
- Process monthly maintenance billing.
- Generate monthly Quoted Service (QS) invoices.
- Upload invoices to customer-designated billing portals, ensuring compliance with individual customer submission requirements.
- Process invoice corrections, including credits and re-bills, as required.
- Monitor invoice status and assist with resolving billing issues to ensure timely payment.
- Update increases for T&M billing rates
Customer Service & Account Administration
- Serve as a shared point of contact for customer inquiries related to invoicing and administrative matters.
- Process customer account changes and coordinate updates with the billing department to maintain accurate records.
- Respond to customer requests promptly and professionally, ensuring a high level of customer service.
- Coordinate customer site access requests, including scheduling and managing access for services such as fire testing.
Purchase Order Administration
- Create purchase requisitions as requested by the Service and Quoted Service Supervisors, and Major Project Manager, as required
- Submit requisitions to Parts Canada for processing.
- Receive and process purchase orders within Oracle.
- Investigate and resolve purchase order discrepancies to ensure accurate financial records and timely procurement.
- Follow up communications as required
Perform other duties as assigned
