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Added 1 hour ago
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Applied Industrial Technologies - Canada

Customer Sales and Service Representative

Saskatoon, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Applied Industrial Technologies is currently seeking and has an immediate opening for a qualified and motivated individual to fill the position of Customer Service Representative at our Saskatoon, Saskatchewan location.

In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You may also occasionally have hands-on duties that will require mechanical aptitude.

The Successful Candidate Will Be Responsible For

Inside Sales responsibilities
Directly engaged in all sales activities
Maintaining up to date knowledge of the company’s service offerings
Prospecting for new customers and demonstrate product benefits
Build ongoing relationships with customers
Responding to customer product inquiries both in person (branch) and via phone/email
Providing support to the outside sales force
Ensuring accurate, timely order processing through the computerized order processing system

Preference will be given to candidates who possess the following qualifications:

Experience in Industrial or Fluid Power components sales
Self-motivated
Enthusiastic and exhibits a positive attitude and desire to succeed
Interest in customer satisfaction and desire to provide excellent service always
Ability to multitask in a busy office environment while maintaining professionalism at all times
Attention to detail
Excellent communication skills – both written and verbal
Analytical and problem-solving capability
Computer literacy with focus on Outlook, Word, Excel, etc
SAP experience would be an asset

You Will Be Part Of a Stable And Established Company With Consistently Strong Performance And Growth. We Encourage You To Contribute Fresh New Ideas. Here Is Just Some Of What We Have To Offer

Competitive compensation and bonus opportunities
Health, vision, and dental coverage, RRSP w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement and opportunities for development
Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

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More about this job

Responsibilities

Handle inside sales and customer inquiries in person, by phone, and by email, providing product guidance and suitable parts or solutions. Build ongoing customer relationships, support outside sales, maintain knowledge of company offerings, and process orders accurately and promptly.

Requirements

Candidates should be self-motivated, enthusiastic, customer-focused, professional, and able to multitask while communicating effectively and solving problems. Industrial or fluid power sales experience is preferred; computer literacy is required, and SAP experience and mechanical aptitude are assets.

Skills

Inside Sales
Customer Service
Customer Relationship Building
Product Knowledge
Order Processing
Communication
Multitasking
Attention To Detail
Analytical Thinking
Problem-Solving
Computer Literacy
Mechanical Aptitude
Prospecting
Professionalism
Customer Satisfaction

Benefits

Competitive Compensation
Bonus Opportunities
Health Coverage
Vision Coverage
Dental Coverage
RRSP With Company Match
Paid Vacation
Paid Sick Time
Company Holidays
Tuition Reimbursement
Development Opportunities
Community Involvement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Industrial Components
Fluid Power
Bearings
Power Transmission
Engineered Fluid Power Components
Flow Control
Industrial Supplies
MRO
OEM
Product Inquiries
Customer Relationships
Prospecting
Order Processing
Outside Sales Support
SAP
Microsoft Outlook
Microsoft Word
Microsoft Excel
Mechanical Aptitude
Problem-Solving
Communication
Customer Satisfaction
Wholesale

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