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Added 13 mins ago
PE
Journeyman Instrumentation - 4th Year
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- Full-time
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Senior Software Engineer
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- Full-time
As a Senior Software Engineer, you will lead the design and implementation of complex software systems and features spanning multiple services and components, establishing technical…
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- Full-time
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Manager, Ethics and Integrity Program
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A bachelor’s degree in computer science, software engineering, information systems or equivalent experience.
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Manager, Ethics and Integrity Program
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Senior Site Reliability Specialist (SRE) – Equity Trading Platform
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Explore simulations, challenges, scoring, progression systems, AI coaching, and other ways to make learning more effective
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Manager, Ethics and Integrity Program
WSP in Canada
Toronto, ON
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Spécialiste des systèmes de contrôle / Control Systems Specialist
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- Full-time
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Sr. Maintenance Technician
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Ottawa, ON
- Full-time
In this role, you will support the maintenance and operation of critical building systems within a client's facility. As a Sr. Maintenance Technician, you will lead shift operations,…
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Manager, Ethics and Integrity Program
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Manager, Ethics and Integrity Program
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Mechanical Drafter
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…customers. With extensive technical expertise, we specialize in pump systems, mixing equipment, filtration, and other process technologies designed to improve reliability, efficiency, and…
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Manager, Ethics and Integrity Program
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Added 43 mins ago
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Electronics Engineer
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Oakville, ON
- $40 to $50 CAD / hour
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…devices. In this role, you will work closely with a collaborative engineering team to execute test protocols, diagnose hardware issues, and contribute to PCB design and development…
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Specialist – Project Planning & Integration
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- $110,000 to $125,000 CAD / year
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Validate schedules prepared by engineering consultants and EPCM contractors to ensure logic integrity, realistic durations, resource assumptions, and alignment with project execution…
Added 43 mins ago
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Added 43 mins ago
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Mechanical Program Manager
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Added 43 mins ago
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FY27 Intern - Deep Learning Research Internship - Canada (4 Months)
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Interns Group, Interns Group > Interim Engineering Intern - Systems

Applied Industrial Technologies - Canada

Customer Sales & Service Representative

Cranbrook, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Applied Industrial Technologies is currently seeking and has an immediate opening for a qualified and motivated individual to fill the position of Customer Service Representative at our Cranbrook, BC location.

In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You may also occasionally have hands-on duties that will require mechanical aptitude.

The Successful Candidate Will Be Responsible For

Inside Sales responsibilities
Directly engaged in all sales activities
Maintaining up to date knowledge of the company’s service offerings
Prospecting for new customers and demonstrate product benefits
Build ongoing relationships with customers
Responding to customer product inquiries both in person (branch) and via phone/email
Providing support to the outside sales force
Ensuring accurate, timely order processing through the computerized order processing system

Preference will be given to candidates who possess the following qualifications:

2 or more years of Industrial or Fluid Power components sales experience
Self-motivated
Enthusiastic and exhibits a positive attitude and desire to succeed
Interest in customer satisfaction and desire to provide excellent service always
Ability to multitask in a busy office environment while maintaining professionalism at all times
Attention to detail
Excellent communication skills – both written and verbal
Analytical and problem-solving capability
Computer literacy with focus on Outlook, Word, Excel, etc
SAP experience would be an asset

You Will Be Part Of a Stable And Established Company With Consistently Strong Performance And Growth. We Encourage You To Contribute Fresh New Ideas. Here Is Just Some Of What We Have To Offer

Competitive compensation and bonus opportunities
Health, vision, and dental coverage, RRSP w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement and opportunities for development
Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

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More about this job

Responsibilities

Handle inside sales and customer inquiries in person, by phone, and by email, recommending suitable parts and solutions while building ongoing customer relationships. Process orders accurately and promptly, maintain knowledge of company offerings, prospect for new customers, and support the outside sales team.

Requirements

Candidates should have at least two years of industrial or fluid power components sales experience, along with strong communication, customer service, and problem-solving abilities. The role also calls for self-motivation, attention to detail, multitasking, computer literacy, and mechanical aptitude; SAP experience is an asset.

Skills

Inside Sales
Customer Service
Industrial Components Sales
Fluid Power Components Sales
Customer Relationship Building
Prospecting
Product Knowledge
Order Processing
Communication
Multitasking
Attention To Detail
Analytical Thinking
Problem-Solving
Computer Literacy
Mechanical Aptitude
Microsoft Outlook

Benefits

Competitive Compensation
Bonus Opportunities
Health Coverage
Vision Coverage
Dental Coverage
RRSP With Company Match
Paid Vacation
Paid Sick Time
Company Holidays
Tuition Reimbursement
Development Opportunities
Community Involvement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Industrial Supplies
Bearings
Power Transmission
Fluid Power
Flow Control
MRO
OEM
Industrial Components
Sales Activities
Customer Inquiries
Customer Relationships
Prospecting
Product Benefits
Order Processing
Outside Sales Support
Mechanical Aptitude
Problem-Solving
Microsoft Outlook
Microsoft Word
Microsoft Excel
SAP
Steel
Mining
Forestry
Agriculture
Automotive
Oil And Gas
Food Processing

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