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Added 8 mins ago
Automotive Technical Coordinator - 24 Month Contract/Acting
Toyota Canada Inc.
Toronto, ON
Full-time
Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and…
Added 1 hour ago
Customer Service Specialist – Bilingual
TW Centre de distribution
Mississauga, ON
Full-time
TW, Canada’s leading distributor of parts and accessories for the diesel engine and heavy equipment markets, is seeking a Bilingual Customer Service Specialist (English/French) to join our…
Added 1 hour ago
Part-Time Merchandiser
Postmedia Distribution Solutions
Belleville, ON
Part-time
Postmedia Distribution Solutions is the largest distributor of books and magazines in Canada. We strive every day to simplify the complex, deliver the impossible, and move business forward.
Added 1 hour ago
Inside Sales - Equipment
Lordco Auto Parts
Port Coquitlam, BC
$23 to $29 CAD / hour
Full-time
Lordco Auto Parts is Canada’s biggest privately held automotive parts distributor and Western Canada’s largest distributor and retailer of aftermarket parts and accessories, with over 85…
Added 2 hours ago
Regional Sales Representative
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Vaughan, ON
Added 2 hours ago
Inside Sales Representative
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Surrey, BC
Full-time
1-5 years at an electrical distributor experience.
Added 2 hours ago
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Imperial Brady is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in…
Added 3 hours ago
Marketing Director
Bimbo Canada
Toronto, ON · Etobicoke, ON
Full-time
As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks. We produce and distribute more…
Added 3 hours ago
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Brantford, ON
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Added 3 hours ago
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Groupe Touchette
Ottawa, ON
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Groupe Touchette is Canada's largest tire distributor. With over 45 years of experience and 40 distribution centers across several provinces, we are now the market leader.
Added 3 hours ago
Territory Account Manager
SureWerx
Vancouver, BC · Greater Vancouver, BC
Full-time
Added 4 hours ago
Customer Service Representative
Applied Industrial Technologies
Hamilton, ON
Full-time
…Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control…
Added 4 hours ago
Store Manager
Lordco Auto Parts
Ladner, BC
$65,000 to $85,000 CAD / year
Full-time
Lordco Auto Parts is Canada’s biggest privately held automotive parts distributor and Western Canada’s largest distributor and retailer of aftermarket parts and accessories, with over 85…
Added 4 hours ago
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Groupe Touchette
Barrie, ON
Full-time
Groupe Touchette is Canada's largest tire distributor. With over 45 years of experience and 40 distribution centers across several provinces, we are now the market leader.
Added 4 hours ago
Yard Associate - Montreal
Master Halco
Montreal, QC · Saint-Laurent
Other
Master Halco: Fence & Deck Supply, North America’s leading manufacturer/distributor of fence and deck products is seeking a Yard Associate at our branch office.
Added 4 hours ago
Customer Service Specialist - Bilingual
UAP Inc.
Mississauga, ON
Full-time
TW, Canada’s leading distributor of parts and accessories for the diesel engine and heavy equipment markets, is seeking a Bilingual Customer Service Specialist (English/French) to join our…
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At Stevens, we are more than a leading Canadian medical supply distributor - we are driven by purpose. For over 150 years, The Stevens Company has supported healthcare providers across…
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Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
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Customer Service Representative Grande Prairie AB
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$21 to $25 CAD / hour
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Added 5 hours ago
Customer Service Specialist - Bilingual
UAP Inc.
Mississauga, ON
$49,100 to $53,300 CAD / year
Full-time
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Bimbo Canada
Toronto, ON · Scarborough, ON
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Bimbo Canada
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As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks. We produce and distribute more…
Added 6 hours ago
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Reliable Parts Ltd.
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We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple…
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Applied Industrial Technologies

Customer Service Representative

Hamilton, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Applied Industrial Technologies is currently seeking and has an immediate opening for a qualified and motivated individual to fill the position of Customer Service Representative at our Stoney Creek, ON location.

In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers' business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You may also occasionally have hands-on duties that will require mechanical aptitude.

The Successful Candidate Will Be Responsible For

Inside Sales responsibilities
Directly engaged in all sales activities
Maintaining up to date knowledge of the company's service offerings
Prospecting for new customers and demonstrate product benefits
Build ongoing relationships with customers
Responding to customer product inquiries both in person (branch) and via phone/email
Providing support to the outside sales force
Ensuring accurate, timely order processing through the computerized order processing system

Preference will be given to candidates who possess the following qualifications:

2 or more years of Industrial or Fluid Power components sales experience
Self-motivated
Enthusiastic and exhibits a positive attitude and desire to succeed
Interest in customer satisfaction and desire to provide excellent service always
Ability to multitask in a busy office environment while maintaining professionalism at all times
Attention to detail
Excellent communication skills – both written and verbal
Analytical and problem-solving capability
Computer literacy with focus on Outlook, Word, Excel, etc
SAP experience would be an asset

Role

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. This is a great starting point from which to grow toward a career in outside sales, operations, management, or technical roles and we are committed to your professional development. Here is just some of what we have to offer:

Base salary and bonus opportunities
Health, vision, and dental coverage, RRSP w/ company match
Paid vacation, sick time, and company holidays, Tuition reimbursement options
Personalized training and development program
Career development and advancement opportunities

You Will Be Part Of a Stable And Established Company With Consistently Strong Performance And Growth. We Encourage You To Contribute Fresh New Ideas. Here Is Just Some Of What We Have To Offer

Competitive compensation and bonus opportunities
Health, vision, and dental coverage, RRSP w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement and opportunities for development
Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

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More about this job

Responsibilities

Handle customer inquiries in person, by phone, and by email, recommending appropriate parts and solutions while building ongoing customer relationships. Support inside sales and the outside sales team, prospect for new customers, maintain product and service knowledge, and process orders accurately and promptly.

Requirements

The preferred candidate has at least two years of industrial or fluid power components sales experience and is self-motivated, enthusiastic, and committed to customer satisfaction. Strong communication, multitasking, attention to detail, analytical and problem-solving abilities, computer literacy, and mechanical aptitude are beneficial; SAP experience is an asset.

Skills

Inside Sales
Industrial Components Sales
Fluid Power Components Sales
Customer Service
Customer Relationship Building
Product Knowledge
Order Processing
Communication
Multitasking
Attention To Detail
Analytical Thinking
Problem-Solving
Computer Literacy
Microsoft Outlook
Microsoft Word
Microsoft Excel

Benefits

Health, Vision, And Dental Coverage
RRSP With Company Match
Paid Vacation
Paid Sick Time
Company Holidays
Tuition Reimbursement
Training And Development
Career Development And Advancement Opportunities
Community Involvement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Industrial Supplies
Bearings
Power Transmission
Fluid Power
Flow Control
MRO
OEM
Parts And Solutions
Product Inquiries
Customer Relationship Building
Prospecting
Order Processing
Computerized Order Processing System
Microsoft Outlook
Microsoft Word
Microsoft Excel
SAP
Mechanical Aptitude
Problem-Solving
Outside Sales Support
Industrial Components
Customer Satisfaction

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