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Added 3 mins ago
RM
Specialist, Education LTC
Regional Municipality of Peel
Canada
- Other
As a key member of the Practice, Education and Innovation team, you will lead the planning, development, implementation, and continuous improvement of education programs across our five…
Added 3 mins ago
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Supervisor Production Coaldale
''
Coaldale, AB
- Full-time
Manages overall operation of their area. Responsible to lead, guide, support and demonstrate ownership for the assigned area to ensure all targets / standards are met on an hourly, daily…
Added 18 mins ago
PF
Underwriter
PADS Financial
Montreal, QC
- Full-time
Pads Financial is vertically integrated; from lead acquisition to loan servicing everything is done in-house to insure excellent customer service, rapid processing, and the best rates. Each…
Added 18 mins ago
C
Alliance Sr Director
CBRE
Victoria, BC
- Full-time
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Added 18 mins ago
SC
Hydrogeology (Junior) Specialist
SYSTRA Canada
Toronto, ON
- Full-time
Identify data gaps and commitments and Oversees development of the Investigation scope and schedule.
Added 18 mins ago
SC
Excess Soil Specialist – Transit Project
SYSTRA Canada
Toronto, ON
- Full-time
Development of the DD&I scope and schedule related to their specialty.
Added 18 mins ago
A
Senior Integrated Producer
Akcelo
Vancouver, BC
- Contract
We’re looking for a Senior Integrated Producer to join our Vancouver office. In this role, you’ll lead the delivery of high-impact work across one of our biggest and most energised client…
Added 18 mins ago
KD
Territory Sales Representative
Keurig Dr Pepper Canada
Vancouver, BC
- $67,800 to $77,000 CAD / year
- Full-time
…of British Columbia. Reporting into the Regional Field Sales Lead, the TSR is accountable for driving distribution and display of KDP products, the execution of all in-store plans, and…
Added 18 mins ago
S
FT Supervisor Produce - Belmont Market
Sobeys
Langford, BC
- Full-time
Lead department in accordance with company presentation standards
Added 33 mins ago
A
Senior Integrated Producer
Akcelo
Vancouver, BC
- Temporary
We’re looking for a Senior Integrated Producer to join our Vancouver office. In this role, you’ll lead the delivery of high-impact work across one of our biggest and most energised client…
Added 47 mins ago
F
Senior Account Executive, Merchant Acquisition
Flexiti
Toronto, ON
- Full-time
…Senior Account Executive, Merchant Acquisition, to take the lead on new merchant acquisition. We’re looking for someone who brings both the instincts of a seasoned hunter and the curiosity…
Added 47 mins ago
SH
Therapy Assistant - SE Rehab Health Clinic
SE Health
Richmond Hill, ON
- Temporary
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
SH
Physiotherapist/Occupational Therapist - Hand Therapy Clinic
SE Health
Richmond Hill, ON
- Temporary
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
A
Senior Vendor Technology Program Manager
AMD
Markham, ON
- $174,400 to $261,600 USD / year
- Full-time
Lead and participate vendor audit (onsite/virtual) for design and development process alignment and NPI to MP ramp readiness.
Added 47 mins ago
SH
Physiotherapist - Mackenzie Health Hospital
SE Health
Richmond Hill, ON
- Temporary
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
SH
Registered Massage Therapist - SE Health Rehab Clinic
SE Health
Richmond Hill, ON
- Temporary
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
SH
Occupational Therapist - Mackenzie Health hospital
SE Health
Richmond Hill, ON
- Temporary
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
SH
Kinesiologist
SE Health
Vaughan, ON
- Temporary
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
SH
Kinesiologist-Mackenzie Richmond hill hospital
SE Health
Richmond Hill, ON
- Temporary
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
SH
Therapy Assistant - MacKenzie Health Hospital
SE Health
Richmond Hill, ON
- Temporary
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
DR
Branch Manager
DMC Recruitment Group
Edmonton, AB
- Full-time
They are currently seeking an experienced Branch Manager to lead their Edmonton operation. This is an excellent opportunity for a hands-on leader who enjoys balancing sales leadership,…
Added 47 mins ago
C
Architecte en intelligence artifielle/Expert-conseil en IA
CGI
Montreal, QC
- Full-time
…in solution architecture with a leadership role in business development, training, and AI…
Added 47 mins ago
SH
Physiotherapist - Mackenzie Health Hospital
SE Health
Richmond Hill, ON
- Full-time
…exceptional care while prioritizing your well-being, professional development, and career goals as part of a collaborative…
Added 47 mins ago
QP
Leasing Associate, New Developments, Residential
QuadReal Property Group
Vancouver, BC
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 47 mins ago
S
Stage Experience Lead - Full Time
Sephora
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…

APPLY

Payroll & Rewards Operations Lead

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 7+ years of progressive experience in Payroll and People Operations, with at least 3+ years at a lead level within a fast-growing, global organization.
Posting language: English
Posted: Oct 6, 2026

Original job description

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.

LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada, working in hours that align to ET.

THE ROLE:

As a Payroll & Rewards Operations Lead, you’ll be a cornerstone of our global People Operations function, sitting at the intersection of global rewards and people analytics. You will drive the processes around payroll, benefits, HR system administration and support the programs that keep our People function running accurately and at scale. This is a high-ownership, detail-driven role for someone who thrives on compliant execution, data integrity, process optimization, and delivering a seamless experience across the entire employee lifecycle in a fast-growing, global organization.

\nRESPONSIBILITIES

Payroll Execution:

Oversee day-to-day payroll administration and processing, acting as an advisor to People & Culture Leads for life cycle events with complex payroll implications.
Take full accountability for overall payroll compliance and accuracy, validating all inputs and outputs across Canada, USA, UK, Chile, and EoR ahead of each cycle.
Provide backup payroll processing coverage to ensure uninterrupted, on-time payroll.
Monitor and improve data quality and speed when generating new employee profiles to seamlessly trigger the HRIS onboarding processes.
Partner with Finance to perform monthly general ledger reconciliations and ensure accurate accruals and cost forecasting for payroll and benefits-related expenses.
Collaborate on month-end close reporting, providing variance analysis and resolving discrepancies.

Total Rewards & Benefits

Serve as a subject matter expert across the global benefits programs (Canada, USA, UK, EoR), interfacing with benefits brokers, managing renewal dates, producing regular reporting and executing reconciliation processes.
Manage employee health benefits and retirement plan administration.
Collaborate with the People & Culture Director to evaluate benefit plan composition, utilization and renewal strategies.
Own total rewards communication and employee education programs that drive awareness and engagement.
Serve as the tier-2 escalation point for employee inquiry cases, resolving complex or sensitive issues.
Collaborate with People & Culture Leads to initiate, manage, and track leave of absences, aligned to global policy and compliance requirements.
Support recurring pay equity analysis in partnership with the People Operations Lead.

HRIS & Systems Administration:

Manage the day-to-day relationship with Deel, holding the vendor accountable for product enhancements and support levels.
Monitor day-to-day HiBob and Deel administration performed by People Operations Specialists, including regular data quality audits and ongoing system integrity monitoring.
Design and build HiBob and Deel workflow enhancements, administer complex edge-case scenarios, and leverage system data to deliver actionable Business Insights to leadership.
Support audit readiness and respond to internal and external audit requests with accurate, timely documentation.
Partner with People Operations and cross-functional teams to identify, design, and implement AI-enabled automations (e.g., using Claude) that streamline payroll, benefits, and HRIS processes, reduce manual effort, and improve data accuracy.

Analytics & Insights

Own the development and tracking of key People & Culture metrics, creating dashboards and data models that translate raw HRIS data into strategic analytics and insights for the global team.

REQUIREMENTS

7+ years of progressive experience in Payroll and People Operations, with at least 3+ years at a lead level within a fast-growing, global organization.
Experience with Canada and USA payroll (UK and Chilean experience an asset).
Proven track record of managing and supporting finance and payroll audits, ensuring accurate general ledger reconciliations and full audit readiness.
Proven experience administering payroll and total rewards across the employee lifecycle for a global employee base (compliance, benefits, and leave management).
High-ownership mentality with the ability to evaluate business opportunities and risks to make sound decisions independently and communicate to stakeholders.
Expert-level administration experience with HiBob (strongly preferred) or a comparable modern global HRIS (e.g., Workday, Rippling, BambooHR), including building complex workflows and automations.
Advanced proficiency with spreadsheets (VLOOKUPs, Pivot Tables, Index/Match) with experience translating raw HR data into dashboards and executive insights (Google Sheets preferred).
Experience managing sensitive payroll escalations or complex leave/benefits cases with empathy and discretion.
Compliance and audit mindset, with a strong attention to detail to identify anomalies and investigate root cause ahead of audit cycles.
Fluent in Spanish an asset.

Nice to Have

Experience working in a global People & Culture team, supporting workers across many countries.
Familiarity with employer of record models and tools like Deel, Remote, or Oyster.
Exposure to DEI, wellness, or internal communication initiatives.
Hands-on experience using generative AI tools (such as Claude) to build or improve workflows, reporting, or process documentation.

$105,000 - $125,000 a year

The salary range for this role is $105,000 - $125,000. We conduct regular benchmarking across various roles, similar industries, and levels to ensure fair compensation packages for all. We are committed to acknowledging each individual's unique strengths and contributions while rewarding the value that they deliver to the team.

LIFE AT APPLY

People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:

Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.

An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time off (PTO); allowing ample time away from work to promote overall well-being.

Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email careers@applydigital.com.

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More about this job

Responsibilities

The Payroll & Rewards Operations Lead will oversee global payroll execution, benefits administration, and HRIS system integrity. They will also partner with finance for reconciliations and leverage data to provide strategic insights for the People & Culture team.

Requirements

Candidates must have 7+ years of progressive experience in Payroll and People Operations, including at least 3 years at a lead level. Proficiency in modern HRIS platforms like HiBob and advanced spreadsheet skills are required, along with experience in Canadian and US payroll compliance.

Skills

Payroll administration
People operations
HRIS management
Total rewards
Benefits administration
Data analysis
Compliance
General ledger reconciliation
Process optimization
HiBob
Deel
Spreadsheet proficiency
Leave management
Pay equity analysis
Generative AI

Benefits

Flexible personal time off
Extended health plan
Dental plan
Training budget
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Payroll
People Operations
Total Rewards
HRIS
HiBob
Deel
Compliance
General Ledger
Benefits Administration
Data Analytics
Process Automation
Generative AI
Claude
Leave Management
Pay Equity
Variance Analysis
Employee Lifecycle
Global Payroll
Dashboarding
Stakeholder Management

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