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Added 3 mins ago
CO
Director, Sales- Discover Payment Network
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Toronto, ON
- Full-time
Strong negotiation and financial skills including executive presence to engage senior external stakeholders to meet volume and revenue goals.
Added 3 mins ago
B&
Business Development Representative
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Added 17 mins ago
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Senior Finance Manager, Surgery Canada
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- Full-time
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- Full-time
Bachelor’s degree in Human Resources, Organizational Development, Business, Psychology or a related field. Advanced degree or change management certification is an asset.
Added 17 mins ago
AF
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- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
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Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 18 mins ago
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Director, Fraud Agentic AI
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- Full-time
Act as the business owner for the team’s portfolio, liaising with stakeholders across the development lifecycle to ensure alignment, momentum, and business value capture, and develop a deep…
Added 18 mins ago
Manager, Media and Public Affairs
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Calgary, AB
Lead the development and execution of integrated media relations and public affairs strategies that support corporate objectives and business priorities.
Added 18 mins ago
Senior Legal Counsel (Contract)
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…legal transactions and contracting matters, advises senior and executive leaders and governance bodies, and works across multidisciplinary teams to protect Trans Mountain’s interests while…
Added 18 mins ago
C
Sr. Consultant, Supplier Risk Management
CIBC
Toronto, ON
- Full-time
…assessments to identify potential risks to help our technology and business stakeholders meet security goals and objectives. Utilizing your relationship building skills, you will partner…
Added 18 mins ago
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Senior Manager, AI Strategy & Product Management
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- Full-time
Develop quantitative business cases, value measurement frameworks, investment recommendations, and executive decision materials to support portfolio governance and funding decisions.
Added 18 mins ago
Director, India Office
Government of Alberta
AB
Executive Council works to ensure effective strategic planning and coordinated policy development and communications across government, engages Albertans and the broader global community,…
Added 18 mins ago
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Senior Specialist, Data Loss Prevention
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Prepare the DLP content the CISO takes to executive, risk committee, and board audiences, translating technical findings into business risk language
Added 27 mins ago
Senior Advisor, Unclaimed Decedent Services & Data Analytics
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Winnipeg, MB
…performance measurement, reporting, and policy. Reporting to the Executive Director, the position provides senior-level advice on complex operational, statutory, financial, and…
Added 48 mins ago
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Develop C# and .NET code for Test Executive and SAMS software products
Added 48 mins ago
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- $100,000 to $150,000 CAD / year
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Added 48 mins ago
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Senior Manager, AI Strategy & Product Management
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Develop quantitative business cases, value measurement frameworks, investment recommendations, and executive decision materials to support portfolio governance and funding decisions.
Added 48 mins ago
CC
Media and Public Relations Coordinator
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…the conversation on the issues that matter most to Calgary's business community while advancing our role as a leading voice for…
Added 48 mins ago
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Executive Assistant
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Added 48 mins ago
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Head of Security Operations
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The CMA CGM Group’s incredible growth is dramatically transforming our core business, reinforcing our leading position as an innovative, bold, and customer-oriented company, enhancing more…
Added 48 mins ago
TM
Senior Legal Counsel (Contract)
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…legal transactions and contracting matters, advises senior and executive leaders and governance bodies, and works across multidisciplinary teams to protect Trans Mountain’s interests while…
Added 49 mins ago
Global product Marketing Manager
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Added 49 mins ago
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Représentant(e) des ventes- Grands comptes (CHASSEUR)/Senior Sales Representative, Up Market Accounts (Hunter)
ADP
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- Full-time

APPLY

Payroll & Rewards Operations Lead

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 7+ years of progressive experience in Payroll and People Operations, with at least 3+ years at a lead level within a fast-growing, global organization.
Posting language: English
Posted: Oct 6, 2026

Original job description

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.

LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada, working in hours that align to ET.

THE ROLE:

As a Payroll & Rewards Operations Lead, you’ll be a cornerstone of our global People Operations function, sitting at the intersection of global rewards and people analytics. You will drive the processes around payroll, benefits, HR system administration and support the programs that keep our People function running accurately and at scale. This is a high-ownership, detail-driven role for someone who thrives on compliant execution, data integrity, process optimization, and delivering a seamless experience across the entire employee lifecycle in a fast-growing, global organization.

\nRESPONSIBILITIES

Payroll Execution:

Oversee day-to-day payroll administration and processing, acting as an advisor to People & Culture Leads for life cycle events with complex payroll implications.
Take full accountability for overall payroll compliance and accuracy, validating all inputs and outputs across Canada, USA, UK, Chile, and EoR ahead of each cycle.
Provide backup payroll processing coverage to ensure uninterrupted, on-time payroll.
Monitor and improve data quality and speed when generating new employee profiles to seamlessly trigger the HRIS onboarding processes.
Partner with Finance to perform monthly general ledger reconciliations and ensure accurate accruals and cost forecasting for payroll and benefits-related expenses.
Collaborate on month-end close reporting, providing variance analysis and resolving discrepancies.

Total Rewards & Benefits

Serve as a subject matter expert across the global benefits programs (Canada, USA, UK, EoR), interfacing with benefits brokers, managing renewal dates, producing regular reporting and executing reconciliation processes.
Manage employee health benefits and retirement plan administration.
Collaborate with the People & Culture Director to evaluate benefit plan composition, utilization and renewal strategies.
Own total rewards communication and employee education programs that drive awareness and engagement.
Serve as the tier-2 escalation point for employee inquiry cases, resolving complex or sensitive issues.
Collaborate with People & Culture Leads to initiate, manage, and track leave of absences, aligned to global policy and compliance requirements.
Support recurring pay equity analysis in partnership with the People Operations Lead.

HRIS & Systems Administration:

Manage the day-to-day relationship with Deel, holding the vendor accountable for product enhancements and support levels.
Monitor day-to-day HiBob and Deel administration performed by People Operations Specialists, including regular data quality audits and ongoing system integrity monitoring.
Design and build HiBob and Deel workflow enhancements, administer complex edge-case scenarios, and leverage system data to deliver actionable Business Insights to leadership.
Support audit readiness and respond to internal and external audit requests with accurate, timely documentation.
Partner with People Operations and cross-functional teams to identify, design, and implement AI-enabled automations (e.g., using Claude) that streamline payroll, benefits, and HRIS processes, reduce manual effort, and improve data accuracy.

Analytics & Insights

Own the development and tracking of key People & Culture metrics, creating dashboards and data models that translate raw HRIS data into strategic analytics and insights for the global team.

REQUIREMENTS

7+ years of progressive experience in Payroll and People Operations, with at least 3+ years at a lead level within a fast-growing, global organization.
Experience with Canada and USA payroll (UK and Chilean experience an asset).
Proven track record of managing and supporting finance and payroll audits, ensuring accurate general ledger reconciliations and full audit readiness.
Proven experience administering payroll and total rewards across the employee lifecycle for a global employee base (compliance, benefits, and leave management).
High-ownership mentality with the ability to evaluate business opportunities and risks to make sound decisions independently and communicate to stakeholders.
Expert-level administration experience with HiBob (strongly preferred) or a comparable modern global HRIS (e.g., Workday, Rippling, BambooHR), including building complex workflows and automations.
Advanced proficiency with spreadsheets (VLOOKUPs, Pivot Tables, Index/Match) with experience translating raw HR data into dashboards and executive insights (Google Sheets preferred).
Experience managing sensitive payroll escalations or complex leave/benefits cases with empathy and discretion.
Compliance and audit mindset, with a strong attention to detail to identify anomalies and investigate root cause ahead of audit cycles.
Fluent in Spanish an asset.

Nice to Have

Experience working in a global People & Culture team, supporting workers across many countries.
Familiarity with employer of record models and tools like Deel, Remote, or Oyster.
Exposure to DEI, wellness, or internal communication initiatives.
Hands-on experience using generative AI tools (such as Claude) to build or improve workflows, reporting, or process documentation.

$105,000 - $125,000 a year

The salary range for this role is $105,000 - $125,000. We conduct regular benchmarking across various roles, similar industries, and levels to ensure fair compensation packages for all. We are committed to acknowledging each individual's unique strengths and contributions while rewarding the value that they deliver to the team.

LIFE AT APPLY

People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:

Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.

An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time off (PTO); allowing ample time away from work to promote overall well-being.

Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email careers@applydigital.com.

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More about this job

Responsibilities

The Payroll & Rewards Operations Lead will oversee global payroll execution, benefits administration, and HRIS system integrity. They will also partner with finance for reconciliations and leverage data to provide strategic insights for the People & Culture team.

Requirements

Candidates must have 7+ years of progressive experience in Payroll and People Operations, including at least 3 years at a lead level. Proficiency in modern HRIS platforms like HiBob and advanced spreadsheet skills are required, along with experience in Canadian and US payroll compliance.

Skills

Payroll administration
People operations
HRIS management
Total rewards
Benefits administration
Data analysis
Compliance
General ledger reconciliation
Process optimization
HiBob
Deel
Spreadsheet proficiency
Leave management
Pay equity analysis
Generative AI

Benefits

Flexible personal time off
Extended health plan
Dental plan
Training budget
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Payroll
People Operations
Total Rewards
HRIS
HiBob
Deel
Compliance
General Ledger
Benefits Administration
Data Analytics
Process Automation
Generative AI
Claude
Leave Management
Pay Equity
Variance Analysis
Employee Lifecycle
Global Payroll
Dashboarding
Stakeholder Management

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