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Added 5 mins ago
J
Senior Product Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Product Manager based in Canada.
Added 6 mins ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…engineers who can translate platform capability into measurable business value inside a real enterprise environment. That is this…
Added 1 hour ago
SP
Structural Engineer P. Eng (Building Systems)
Stubbe's Precast
Woodstock, ON
- $100,000 to $125,000 CAD / year
- Full-time
Stubbe’s is a family-owned and operated company that has been in business for over 40 years. At Stubbe’s, our continued focus is to provide unique, cost-effective, and lasting building…
Added 1 hour ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will provide strategic advice to senior leadership on occupational health and safety, enterprise risk, regulatory compliance, emerging workplace risks, and organizational…
Added 2 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Experience partnering with senior business stakeholders
Added 2 hours ago
KM
Junior Media Sales Executive
Key Media
Toronto, ON · Greater Toronto Area, Canada
- Full-time
New Business Sales Team – Kingston or Toronto, Canada (Hybrid: 3-4 Days/Week in Office)
Added 2 hours ago
Commercial Services Counsel
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Business Law Services, the Commercial Services Counsel will provide legal support and advice on a broad range of commercial contracting matters across…
Added 2 hours ago
Manager, Engineering
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Grid Planning, the Manager, Engineering leads a team responsible for system studies, system planning, and grid modernization initiatives. The role provides…
Added 2 hours ago
K
Senior Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Senior Manager to advise business and technology leaders on complex transformation priorities. The successful…
Added 2 hours ago
A
Program Director
APPLY
Toronto, ON
- Full-time
As a Program Director at APPLY, you will hold a hybrid role combining senior program leadership, account management, and client services for a strategic enterprise manufacturing client. You…
Added 2 hours ago
A
Project Management Lead - Talent Pipeline
APPLY
Canada
- Full-time
Align senior client stakeholders to an agentic operating model, emphasizing outcome-based metrics, transparent AI usage, and fast review cycles.
Added 3 hours ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
…complex problems, guiding teams, and working directly with senior client stakeholders to deliver actionable, implementable…
Added 3 hours ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
Develop trusted relationships with senior executives, including CIOs, CTOs, CFOs, COOs, and other business and technology leaders.
Added 3 hours ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
Act as the senior HR partner to the Market Area President and Leadership Team, driving business performance through people, leadership, talent, and organizational effectiveness.
Added 3 hours ago
A
Senior Vice President, Energy
AECOM
Markham, ON · Thornhill, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
AECOM is seeking a Senior Vice President, Energy to lead the growth, market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader…
Added 3 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 3 hours ago
B
Senior Project and Portfolio Manager
Bombardier
Dorval, QC
- Full-time
…programs, and strategic initiatives, ensuring alignment with business objectives, organizational priorities, and expected business…
Added 3 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 3 hours ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a highly motivated and technically skilled Senior AS/400 (IBM i) Application Support Specialist to join our Enterprise Applications team. This role is responsible for…
Added 3 hours ago
J
Sr. CRM Account Executive
Jobgether
Canada
- $197,300 to $265,300 CAD / year
- Full-time
In this senior enterprise sales role, you will drive the growth and market adoption of next-generation CRM and AI solutions across Eastern Canada. You will help large organizations…
Added 4 hours ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…accelerate innovation adoption that deliver measurable customer and business outcomes. Reporting to the AVP, Health Products, this role will enable improved performance across our Health…
Added 4 hours ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman Group
Toronto, ON
- Other
They serve as key points of contact for senior client stakeholders, including private equity investors and portfolio company leadership, building trusted relationships and providing…
Added 4 hours ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
…developments. Leveraging both internal and external market intelligence, the Line Manager develops business plans, forecasting models, and strategic initiatives that support organizational…

APPLY

Program Director

Toronto, ON, Canada

$160,000 - $200,000 a year · Full-time

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Job details

Pay: $160,000 - $200,000 a year
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.

LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in Canada, working in hours that align to ET (Eastern Timezone).

THE ROLE:

As a Program Director at APPLY, you will hold a hybrid role combining senior program leadership, account management, and client services for a strategic enterprise manufacturing client. You will lead delivery across a multi-track program while acting as the executive relationship lead, establishing governance, steering committees, and account plans to position APPLY for strategic growth.

Leading a team of Project Managers who handle day-to-day execution, you will focus on high-level program structure, executive stakeholder alignment, and expansion. Following the rollout of the client's Gemini Enterprise infrastructure, you will lead subsequent phases to transform their innovation and R&D processes across multiple business units.

Bringing a digital agency or consultancy background with manufacturing sector experience, you are an AI-forward leader accountable for operationalizing APPLY's agentic delivery model. You will establish robust human-in-the-loop guardrails, maintain high quality standards, and guide clients in adopting modern AI-driven workflows.

\nRESPONSIBILITIES

Program Leadership

Define and lead the delivery strategy for multi-million dollar, multi-track programs from discovery through delivery, establishing custom governance mechanisms, steering committees, and executive reporting cadences.
Set program strategy, plans, and success metrics, overseeing milestones, dependencies, resources, risks, and assumptions across all workstreams.
Scope and shape new business initiatives, translating business needs into clear delivery approaches, requirements, and estimates.
Coach cross-functional teams and Project Managers on Agile, Waterfall, Kanban, and Agentic delivery frameworks tailored to project needs.

Client Services & Account Management

Serve as the primary client relationship lead, cultivating trusted C-suite and Director-level relationships while driving long-term account growth plans.
Share accountability for account revenue, profitability, client satisfaction, and commercial agreements (SOWs, change orders, pricing, margin targets).
Navigate complex client conversations and sensitive situations with diplomacy, ensuring team alignment with client priorities.

Manufacturing Industry Leadership

Apply deep understanding of manufacturing operations, plant systems, and R&D processes to inform solution design and client advisory.
Serve as internal subject matter expert, shaping APPLY's manufacturing points of view and partnering with Business Development on RFPs, proposals, and new business.

Agentic & AI-Enabled Delivery Leadership

Guide client adoption of Gemini Enterprise and agentic delivery methods, defining review gates, human-in-the-loop governance, and value metrics.
Promote reusable prompts, skills, and automated workflows and improve PjM processes to elevate delivery efficiency across the discipline.

REQUIREMENTS

Program Delivery & Client Services Experience

10+ years leading end-to-end digital delivery in consulting or agency environments for enterprise clients.
Proven track record in client services and account management, building C-suite relationships and driving account growth.
Experience managing multi-track programs or portfolios with $7-10M+ annual financial responsibility, diverse stakeholders, and competing priorities.
Strong commercial acumen, including budgeting, forecasting, proposal estimates, and scoping multi-million dollar engagements.
Expertise in Agile, Kanban, Waterfall, and agentic delivery frameworks across the full software development lifecycle.
Proficiency with AI tools (Gemini, Claude) and modern project management software (JIRA, Confluence, Smartsheet, Workspace).
Previous experience as a Strategist, Business Analyst, Technologist, or another role that contributed directly to digital project deliverables.

Manufacturing Experience

Experience consulting or working within B2B manufacturing environments, with a strong understanding of plant-level operations and engineering systems to drive digital and AI opportunities.
Proven track record supporting innovation, R&D, or product development functions.

Communication & Soft Skills

Communication Excellence: Exceptional written and verbal communication, tailored across audiences from steering committees to delivery teams with clarity and transparency.
Influence & Gravitas: Able to lead, advise, and sell, with the gravitas to influence C-level executives, with a high degree of independence and autonomy in decision-making.
Interpersonal Intelligence: High emotional intelligence, navigating conflict with empathy, practicing compassionate candor, and influencing stakeholders without formal authority.
Sound Judgment: Experience-based judgment to guide teams, address complex challenges, and make sound business decisions balancing client satisfaction, profitability, quality, and team cohesion.

AI & Agentic Delivery

As APPLY operates on an agentic model, hands-on AI fluency is essential. You will use these tools daily, coach others in them, and lead discussions about agentic workflows with clients and internal teams.

Hands-on experience with Claude and Gemini (Gemini Enterprise), is strongly preferred.
Hands-on experience using LLMs and AI workflows to accelerate planning, documentation, and reporting, with strong critical evaluation skills to refine outputs and set team review standards.
A passion for AI with a commitment to continuous growth, experimentation, and guiding teams and clients through evolving ways of working.
Experience leading program-level agentic delivery, designing human-AI workflows, and guiding change management is a nice to have.
Familiarity with BMAD, Markdown, CLI AI tools (e.g., Claude Code), and MCP connectors is a bonus.
Relevant AI certifications (e.g., GCP Generative AI Leader, Gemini Enterprise, Anthropic Academy) are considered an asset.

$160,000 - $200,000 a year

LIFE AT APPLY

People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:

Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.

An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time off (PTO); allowing ample time away from work to promote overall well-being.

Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email careers@applydigital.com.

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More about this job

Responsibilities

Lead multi-track programs and serve as the executive relationship lead for strategic manufacturing clients. Oversee delivery strategy, account growth, and the operationalization of agentic AI workflows.

Requirements

Requires 10+ years of experience in digital delivery within consulting or agency environments. Must possess deep manufacturing industry knowledge and hands-on fluency with AI tools like Gemini and Claude.

Skills

Program leadership
Account management
Client services
Manufacturing operations
AI-driven workflows
Agile
Waterfall
Kanban
Gemini Enterprise
Strategic growth
Stakeholder alignment
Budgeting
Forecasting
Change management
Consulting
Digital delivery

Benefits

Health insurance
Dental plan
Flexible personal time off
Training budget
Mentorship
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

Program Director
Agentic Customer Experience
Manufacturing
AI-native
Gemini Enterprise
Claude
Agile
Waterfall
Kanban
JIRA
Confluence
Smartsheet
Workspace
C-suite
Account Management
Digital Delivery
R&D
Human-in-the-loop
Change Management
Consulting
Business Development
RFPs
Markdown
CLI AI tools
MCP connectors
GCP Generative AI
Anthropic Academy
Strategy
Governance
Stakeholder Management

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