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Added 12 mins ago
Bilingual Onsite Deskside Analyst
Insight Enterprises, Inc.
Montreal, QC
…formation aux utilisateur·trice·s. Vous collaborerez avec les client·e·s, les partenaires d’affaires, les autres équipes TI, les fournisseurs et les parties prenantes pour mettre en place…
Added 12 mins ago
Registered Nurse, Medicine PT 2026-7009
Cambridge Memorial Hospital
Cambridge, ON
Other
Demonstrated ability to integrate discharge planning and appropriate use of community resources into client's care plan required
Added 12 mins ago
Infrastructure Modelling Technologist
Dillon Consulting Limited
Kingston, ON · Windsor, ON · Oakville, ON · North York, ON
Full-time
A commitment to quality and client satisfaction.
Added 12 mins ago
Sales Team Lead
Match Retail
Edmonton, AB · AB · St. Albert, AB
Other
…brand activation services for tier one brands across Canada. We partner with our clients to deliver measurable results through strong field execution, data-driven insights, and exceptional…
Added 12 mins ago
Human Resources Business Partner
Aston Carter
Waterloo, ON
$75,000 to $98,000 CAD / year
Full-time
The Human Resources Business Partner plays a key role in managing Canadian-wide HR operations while serving as a strategic partner to operations teams in a manufacturing and technical…
Added 12 mins ago
Customer Success Manager
NationGraph
Remote, Canada
$75,000 to $95,000 CAD / year
Full-time · Remote
Partner with your Account Manager on account health, you surface adoption risks and wins, they drive renewal and expansion conversations
Added 12 mins ago
Customer Success Manager (Transformation Advisor) | Gestionnaire de la réussite client (conseiller en transformation), Independent Software Vendor (ISV)
Amazon
Toronto, ON · Montreal, QC
AWS Canada est à la recherche d'un gestionnaire de la réussite client (CSM) pour se joindre à notre équipe Éditeurs de logiciels indépendants (ISV), un poste à l'intersection de la…
Added 12 mins ago
Highway & Bridge Project Manager
AECOM
Calgary, AB
$95,000 to $140,000 CAD / year
Full-time
Prepare and review project documentation, including reports, correspondence, meeting minutes, and client deliverables
Added 12 mins ago
Client Excellence Specialist
Dexterra
Mississauga, ON
$85,000 to $100,000 CAD / year
Full-time
As Manager, Client Excellence, you will lead and continuously improve the Client Excellence Program, connecting client feedback and relationship insights to measurable business outcomes.…
Added 26 mins ago
Registered Acupuncturist (Peterborough Parkway Centre)
Massage Addict
Peterborough, ON
Full-time
…treatments and, at the same time, allows us to have a consistent client…
Added 26 mins ago
Procurement Analyst
Raise
Calgary, AB
Full-time
Raise is currently hiring a Procurement Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 26 mins ago
Software Developer
Insight Global
Newmarket, ON
$100,000 to $139,000 CAD / year
Full-time
Insight Global's client is seeking a Software Developer to join its growing engineering team focused on building innovative financial services and money transfer solutions used by millions…
Added 26 mins ago
Manager, People & Culture
Workplace Safety & Prevention Services
ON · Ontario, Canada
$100,744 to $119,633 CAD / year
Full-time
…the agricultural, manufacturing and service sectors. A proud partner in the province’s occupational health and safety system and a trusted safety advisor since 1917, WSPS has a rich history…
Added 26 mins ago
Data Architect - Montreal
Slalom
Montreal, QC
Full-time
…machine learning, artificial intelligence, and Generative AI. We partner with clients to design scalable, secure, cloud-native data platforms that enable better decision-making, operational…
Added 27 mins ago
CareBridge Clinic Coordinator (Contract) (70-26)
Canadian Mental Health Association
Parry Sound, ON
Full-time · Contract
…include clinic administration, intake and referral processes, client communication, documentation, EMR and digital workflow support, attachment tracking, reporting, Health Care Connect…
Added 27 mins ago
Creative Content Strategist
POD Marketing
Calgary, AB
$55,000 to $70,000 CAD / year
Full-time
Act as a creative and storytelling partner for assigned clients, developing a strong understanding of their brand, audience, positioning, goals, and marketing needs.
Added 27 mins ago
Partner Administrative Assistant, Audit
KPMG
ON · Toronto, Ontario
Full-time
The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality…
Added 27 mins ago
Partner Administrative Assistant, Audit
KPMG
ON · Vaughan, Ontario
Full-time
The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality…
Added 27 mins ago
Senior Marketing Advisor
Levio
Montreal, QC
Experience coordinating conferences, executive roundtables, webinars, client events, or partner marketing initiatives.
Added 27 mins ago
Client Director, Strategic Accounts
Odaia Intelligence Inc.
Remote, Canada
Full-time · Remote
…shifting from a transactional SaaS vendor to a Transformation…
Added 42 mins ago
Marketing Manager
Zeifmans
Toronto, ON
$90,000 to $120,000 CAD / year
Full-time
…marketing platforms and conduct market research to plan effective client-focused marketing and promotional…
Added 55 mins ago
Director of Marketing & Communications
Iron Gate - Wine and Spirits
Toronto, ON
Full-time
…alongside senior management, executive leadership, and our client care and sales teams, you will take full ownership of executing our comprehensive communications strategy. While you will…
Added 55 mins ago
Desktop Support Engineer
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
$90,000 to $100,000 CAD / year
Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 55 mins ago
Design Systems Designer
Cella
Toronto, ON
Contract
…contract term. It requires the talent to work onsite at our client's office in downtown Toronto 4 days per…
Added 55 mins ago
Director Client Onboarding - Capital Markets Operations
National Bank of Canada
Montreal, QC
Temporary
Required skills: Client-focused, Critical Thinking, Decision Making, Diversity & Inclusion, Emotional Intelligence, Learning Agility, Managerial Courage, Mobilization, Partner Development,…

APPLY

Technology Director (Web & Mobile)

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

ABOUT APPLY

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.

LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada, working in hours that align to ET.

THE ROLE:

Apply is actively seeking a Technology Director (Customer Experience Solutions) to join our diverse Technology team. The ideal candidate will empathize with the technical challenges our clients face and collaborate with them and our internal teams to create innovative experiences and identify technological solutions that meet their needs.

In this role, you will provide strategic guidance as the primary client-facing member of the Technology and Account Leadership Team on an account or project. This will involve offering valuable insights, formulating robust points of view, and making informed recommendations about technology stacks and future strategies, all aimed at driving transformative change within client organizations. You'll also identify and oversee organic business growth across dedicated accounts. Your leadership will enable diverse teams to successfully implement Apply’s delivery methodologies, firmly rooted in Lean and Agile principles and frameworks.

The Technology Director is a versatile technologist with a broad understanding of artificial intelligence, front-end, back-end, mobile, platform engineering, and testing techniques. This knowledge assists in defining and approving effective solutions and facilitating communication and collaboration amongst the team. The Technology Director fosters a calm, positive, supportive, and solution-oriented atmosphere within the team.

\nRESPONSIBILITIES

Technical Leadership & Oversight:

Oversee and guide the work of software engineers and technical team members, ensuring high-quality outcomes in digital consumer-facing solutions.
Leverage AI as a core set of tools, processes, and skills to drive value.
Define and manage the high-level technical architecture and technology stack with a specific eye for delivering high-performing, scalable, secure, and SEO/GEO optimized digital solutions.

AI-Led Customer Experience Solutions:

Leverage partnerships with Google Cloud Platform and other AI providers to deliver AI-enabled solutions such as content scaling, product finders, personalization solutions, customer experiences, AI-enabled commerce, and agentic experiences.

AI-Enabled Delivery:

Leverage AI tools, processes, and teams to deliver solutions quicker and more efficiently while still promoting enterprise quality and security.

Thought Leadership:

Position our consultancy as a leader in delivering leading-edge AI-enabled digital solutions. This includes thought leadership and client education on web platform and mobile app trends, customer experience enhancements, and performance optimizations.

Composable Platforms:

Champion composable architectures and platforms that combine to create enterprise digital experience platforms.
Leverage data and analytics to provide ongoing evaluation and optimization of customer experience solutions.

Mentorship & Team Collaboration:

Develop expertise within the team in delivering cutting-edge digital, e-commerce, and other customer-facing solutions.
Collaborate with cross-functional teams to align technology initiatives with business goals. Manage multiple delivery squads, ensuring that deadlines are met and dependencies are properly managed.

Client & Business Management:

Provide expert advice and nurture relationships with stakeholders within client organizations.
Identify and nurture growth within projects, delivering business value for both the client and our organization.

Risk Management & Process Improvement:

Identify, prevent, and mitigate risks that might impact the success of the engagement.
Escalate issues and risks to executive leadership when needed.
Continually seek out and suggest improvements to building software, particularly through the use of AI, to accelerate delivery and innovation.

REQUIREMENTS

Proven track record in a similar technology leadership role in building and scaling web and mobile app experiences, leveraging modern frameworks and technologies.
Experience in overseeing the delivery of digital solutions that span a wide range of capabilities (customer accounts, products, transactions, personalization, AB testing, real-time webhooks and data streams, etc.), with high importance for customer experience (CX) and performance optimization.
Experience leveraging AI tools, processes, and teams to accelerate the software development process.
Deep understanding of software engineering, system architecture, and project management
Demonstrated experience in providing expert guidance to clients, managing complex and diverse technology projects, and fostering strong client relationships.
Proven ability to mentor team members and foster a high-performance culture in large multidisciplinary teams
Ability to contribute to strategic planning and decision-making at the executive level, with build vs buy recommendations aligning with business goals.
Experience in identifying and managing a wide array of risks, including technical, staffing, scoping, and client relationship risks, within an e-commerce context.
Excellent client-facing skills and experience in vendor selection and management.
Outstanding communication and interpersonal abilities, with the capacity to foster trust and empowerment with stakeholders and team members.
Calm, positive, supportive, and solution-oriented mindset, able to promote a collaborative atmosphere within the team.

$170,000 - $220,000 a year

The salary range for this role is $170,000- $220,000 CAD. We conduct regular benchmarking across various roles, similar industries, and levels to ensure fair compensation packages for all. We are committed to acknowledging each individual's unique strengths and contributions while rewarding the value that they deliver to the team.

Depending on the position offered, bonus, equity, and other forms of compensation may be provided as part of a total compensation package.

LIFE AT APPLY

People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:

Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.

An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time off (PTO); allowing ample time away from work to promote overall well-being.

Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email [email protected].

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More about this job

Responsibilities

The Technology Director will provide strategic technical leadership and oversee the delivery of AI-enabled digital solutions for high-profile clients. They are responsible for managing cross-functional teams, driving organic business growth, and ensuring high-quality, scalable architecture across web and mobile platforms.

Requirements

Candidates must have a proven track record in technology leadership, specifically in building and scaling web and mobile experiences with modern frameworks. Strong expertise in AI integration, project management, and client-facing communication is essential for this role.

Skills

Technical leadership
Artificial intelligence
Software architecture
Project management
Agile methodologies
Lean principles
Digital strategy
E-commerce
Mobile app development
Web development
Cloud platforms
Risk management
Team mentorship
Business growth
Stakeholder management

Benefits

Flexible personal time off
Customizable health and dental plan
Training budget
Mentorship
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Technology Director
AI-native
Customer Experience
Agentic solutions
Google Cloud Platform
Composable architecture
Digital transformation
Software engineering
SEO
GEO optimization
Agile
Lean
Consultancy
Enterprise platforms
Data analytics
Performance optimization
Stakeholder management
Business development
System architecture
Delivery methodologies

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