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Jobs in Canada

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Added 12 mins ago
KG
Video Game Producer
Koolhaus Games Inc.
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Ensure that all contractual requirements are met in each milestone delivered to the client.
Added 12 mins ago
CG
Senior Investment Associate | Cash Management Group
Canaccord Genuity Group Inc.
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
The Cash Management Group at Canaccord Genuity is seeking a highly driven and experienced Senior Investment Associate to support our Institutional Investment Advisors and broader Private…
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Ancaster, ON
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 1 hour ago
U
Statistical Assistant
UNESCO
Montreal, QC
- From $53,996 CAD / year
…UNESCO and serves the Organization's 193 Member States and 12 Associate Members. The UIS produces cross-nationally comparable data for the global, regional and development agendas in…
Added 1 hour ago
HE
Research Associate
Higher Education Strategy Associates
Toronto, ON
- Full-time
Higher Education Strategy Associates is looking for a Research Associate. This position, which reports to the Vice-President, will play a key role in developing research and consulting…
Added 1 hour ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
AB
- Full-time
…measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active…
Added 1 hour ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
Montreal, QC
- Full-time
…measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active…
Added 1 hour ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
Montreal, QC
- Full-time
…measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active…
Added 1 hour ago
EG
Event Technical Lead- BMO Center, Calgary
Encore Global
Calgary, AB
- Full-time
Understands and fosters the hotel/client relationship.
Added 1 hour ago
EG
Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge
Encore Global
Jasper, AB
- Part-time
Understands and fosters the hotel or client relationship.
Added 2 hours ago
SM
Warehouse Associate
Swish Maintenance Limited
Winnipeg, MB
- Full-time
The Warehouse Associate is responsible for picking customer orders and delivering them to the delivery platform while maintaining the warehouse in a safe and orderly fashion.
Added 2 hours ago
RB
Associate
Royal Bank of Canada
Vancouver, BC
- Full-time
The RBC Dominion Securities branch located in Vancouver is looking for an Associate to provide concierge level administrative support to a successful Advisory Team.
Added 2 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…for our local and global community and elevate student and client impacts at local, national, and international…
Added 3 hours ago
UA
Senior Analyst
U3 Advisors
Cambridge, ON
- Full-time
Develop and refine statistical demand models to support client program development
Added 3 hours ago
PR
Royal Canin Pet Ambassador – EVENT
Premium Retail Services
Halifax, NS
- Internship
…We offer a flexible schedule to represent a significant pet client to increase brand awareness and elevate sales. Come join our team of elite Pet Ambassadors in a fun, pet-driven…
Added 4 hours ago
RC
Audit Associate - Winter 2027
RSM Canada
Calgary, AB
- Full-time
Assessing risks and evaluating the client's internal control structure
Added 4 hours ago
S
Seasonal Associate
sephora.com
Barrie, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 5 hours ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
Montreal, QC
- Full-time
Rédiger des rapports d’incident lorsqu’un incident impliquant des médicaments d’un client ou d’un membre du personnel ou des incidents liés à la confidentialité se produisent.
Added 5 hours ago
S
Seasonal Associate
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 5 hours ago
US
Warehouse worker
UPS Supply Chain Solutions
Vancouver, BC · CA - VANCOUVER, BC (BCVCR)
- Full-time
A Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing terminology…
Added 6 hours ago
T
user support technician
Tech-Eyes
Wetaskiwin, AB
- From $33.19 CAD / hour
- Full-time
- On-site
Added 6 hours ago
W
(CAN) Team Leader, Quality Assurance (9 month contract) Nights - Sunday to Wednesday - 5pm-3.30am
Walmart
Mississauga, ON
- Full-time
Ensures the timely and accurate completion of a variety of inventory reports and ensures regular distribution to the client.
Added 6 hours ago
W
(CAN) Team Leader, Quality Assurance - Sunday-Thursday, 10:30am to 7:00pm
Walmart
Surrey, BC
- Full-time
Ensures the timely and accurate completion of a variety of inventory reports and ensures regular distribution to the client.
Added 7 hours ago
BC
Vitality Glow Associate
Body Craft Esthetics
Summerside, PE
- Part-time
As a Vitality Glow Associate, you will be responsible for creating a welcoming, professional experience for every client while ensuring the Vitality area operates safely and efficiently.
Added 7 hours ago
PS
Sales Associate
Pacific Surgical
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
We are on a mission to find our next team member - a driven, results-oriented Sales Associate to champion our Ontario District (based in the Greater Toronto Area). This is a full-time,…

ApplyBoard

Associate Account Director

Kitchener, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years’ experience in account management, partnership development, or customer success, preferably in the education sector.
Posting language: English
Posted: Oct 7, 2026

Original job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

As a frontline relationship owner, the Associate Account Director will be responsible for managing a diverse portfolio of institutional partners across one or more regions. Acting as a trusted advisor, you will drive engagement, satisfaction, and adoption of ApplyBoard’s services. Your day-to-day responsibilities include ensuring partner success, resolving issues, tracking performance, and supporting initiatives for revenue growth. This is a key role that requires excellent relationship management skills and a proactive approach to partnership success.

What You’ll Be Doing Every Day:

Partner Relationship Management: Foster strong relationships with institutional partners to ensure consistent, high-quality service and communication. Exhibit drive and grit to lead visibility in the market, building the ApplyBoard brand with trusted partnerships across all products and services.
Engagement & Satisfaction: Drive improvements in retention, satisfaction, and engagement scores among managed accounts through personalized service and support.
Adoption of Services: Promote the usage of ApplyBoard tools, services, and strategic programs within partner institutions to enhance their operational efficiency.
Growth Initiatives: Identify upsell and cross-sell opportunities within existing partner portfolios, collaborating with internal teams to maximize revenue potential.
Issue Resolution: Address partner inquiries and resolve issues in a timely manner, escalating risks when necessary to ensure continuous improvement in service delivery.
Performance Tracking: Effectively leverage CRM to drive continuous improvement in sales effectiveness and for tracking and reporting purposes
Collaboration: Work closely with Destination teams and Regional Leaders to share supply-demand feedback and foster alignment across teams.
Enrollment Monitoring: Collaborate with the Customer Experience Business Unit (CX BUO) to monitor weekly enrollment pipeline and application quality, utilizing reporting dashboards
Strategic Insights: Leverage institutional performance insights to provide strategic referrals for enterprise partnership pursuits

What You Bring to the Table:

3+ years’ experience in account management, partnership development, or customer success, preferably in the education sector.
Bachelor's degree in Business, Education, Marketing, or a related field.
Strong interpersonal and communication skills, with the ability to build and maintain strong relationships.
Proven ability to drive engagement and satisfaction, demonstrating a track record of achieving partner success metrics.
Familiarity with CRM tools and data analysis to track partner performance and derive insights (experience with [Hubspot] is a plus).
Proactive problem-solving skills and ability to escalate issues effectively.
Ability to work collaboratively in a team environment and across various functions.
A customer-centric attitude with a passion for helping institutions enhance their services.

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

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More about this job

Responsibilities

The Associate Account Director manages a portfolio of institutional partners to drive engagement, satisfaction, and service adoption. They are responsible for identifying growth opportunities, resolving partner issues, and collaborating with internal teams to ensure performance targets are met.

Requirements

Candidates must have at least 3 years of experience in account management, partnership development, or customer success, preferably within the education sector. A bachelor's degree in Business, Education, Marketing, or a related field is required.

Skills

Account management
Partnership development
Customer success
Relationship management
CRM
Data analysis
Strategic planning
Problem-solving
Communication
Sales effectiveness
Upselling
Cross-selling
Enrollment monitoring
Hubspot

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Partnership Development
Customer Success
Education Sector
CRM
Hubspot
Data Analysis
Relationship Management
Strategic Growth
Upselling
Cross-selling
Enrollment Pipeline
Performance Tracking
Institutional Partnerships
International Education
Business Development
Client Retention
Service Delivery
Market Visibility
Operational Efficiency

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