Jobs in Canada

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Added 8 mins ago
T
Account Manager II
TD
Yorkton, SK
- Full-time
Actively use sales platforms to build an understanding of our customers/target needs, industries and markets
Added 8 mins ago
T
Account Manager I
TD
Calgary, AB
- Full-time
Professional sales role with a focus on customer relationship management and / or sales advisory support
Added 8 mins ago
MK
Part-Time Sales Associate - Vaughan Mills
Michael Kors
Vaughan, ON
- Part-time
Michael Kors is looking for enthusiastic, passionate, and dynamic Sales personnel to become a part of our team. These positions offer growth potential and the ability to be creative within…
Added 8 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Abbotsford, BC
- Part-time
Retail Sales Associate: Help our customers find the perfect gifts on their holiday shopping list.
Added 8 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Upper Canada Mall
Groupe Dynamite, Inc Garage
Newmarket, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 8 mins ago
GD
DYNAMITE - Operations Associate PT - Upper Canada Mall
Groupe Dynamite, Inc Garage
Newmarket, ON
- Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 8 mins ago
GD
GARAGE - Seasonal Sales Associate - Halifax Shopping Centre
Groupe Dynamite, Inc Garage
Halifax, NS
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 8 mins ago
GD
GARAGE - Seasonal Sales Associate - Masonville Place
Groupe Dynamite, Inc Garage
London, ON
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 8 mins ago
GD
GARAGE - Sales Associate FT - Place Rosemere
Groupe Dynamite, Inc Garage
Rosemère, QC
- Full-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in their new…
Added 8 mins ago
TT
Retail Store Associate Part Time Winners
The TJX Companies, Inc.
Edmonton, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 8 mins ago
Customer Experience Associate - Plaza Langelier, Montreal QC (30H/Week Temporary)
Scotiabank
QC · Saint-Leonard, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 8 mins ago
Retail Sales Associate, Galeries Saint Hyacinthe 1
Bell
Saint-Hyacinthe, QC
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 8 mins ago
Seasonal Retail Sales Associate, Lime Ridge Mall
Bell
Hamilton, ON
Get satisfaction through achieving sales targets
Added 8 mins ago
Seasonal Retail Sales Associate, High Level
Bell
High Level, AB
As a Sales Associate, you’ll be an expert in all things tech
Added 23 mins ago
RB
Relationship Manager Business Markets Intern
Royal Bank of Canada
Bathurst, NB
- Full-time
…as your entrepreneurial spirit and aptitude, allows you to support your clients through holistic advice conversations regarding their business and personal needs. Applying your mindset for…
Added 23 mins ago
SO
Optical Associate
Solis Optics
Victoria, BC
- Full-time
We’re hiring to fill a current vacancy, join our team at Optiks International - Victoria - Uptown - partners of solis optics, as an Optical Associate!
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Brampton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 23 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Orleans, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 23 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Orleans, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 23 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Guelph, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 23 mins ago
SD
Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Sherbrooke, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Beaumont, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 23 mins ago
SD
Beauty Specialist, Hourly Full Time Day
Shoppers Drug Mart
Kitimat, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 23 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

ApplyBoard

Associate Account Director

Kitchener, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years’ experience in account management, partnership development, or customer success, preferably in the education sector.
Posting language: English
Posted: Oct 7, 2026

Original job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

As a frontline relationship owner, the Associate Account Director will be responsible for managing a diverse portfolio of institutional partners across one or more regions. Acting as a trusted advisor, you will drive engagement, satisfaction, and adoption of ApplyBoard’s services. Your day-to-day responsibilities include ensuring partner success, resolving issues, tracking performance, and supporting initiatives for revenue growth. This is a key role that requires excellent relationship management skills and a proactive approach to partnership success.

What You’ll Be Doing Every Day:

Partner Relationship Management: Foster strong relationships with institutional partners to ensure consistent, high-quality service and communication. Exhibit drive and grit to lead visibility in the market, building the ApplyBoard brand with trusted partnerships across all products and services.
Engagement & Satisfaction: Drive improvements in retention, satisfaction, and engagement scores among managed accounts through personalized service and support.
Adoption of Services: Promote the usage of ApplyBoard tools, services, and strategic programs within partner institutions to enhance their operational efficiency.
Growth Initiatives: Identify upsell and cross-sell opportunities within existing partner portfolios, collaborating with internal teams to maximize revenue potential.
Issue Resolution: Address partner inquiries and resolve issues in a timely manner, escalating risks when necessary to ensure continuous improvement in service delivery.
Performance Tracking: Effectively leverage CRM to drive continuous improvement in sales effectiveness and for tracking and reporting purposes
Collaboration: Work closely with Destination teams and Regional Leaders to share supply-demand feedback and foster alignment across teams.
Enrollment Monitoring: Collaborate with the Customer Experience Business Unit (CX BUO) to monitor weekly enrollment pipeline and application quality, utilizing reporting dashboards
Strategic Insights: Leverage institutional performance insights to provide strategic referrals for enterprise partnership pursuits

What You Bring to the Table:

3+ years’ experience in account management, partnership development, or customer success, preferably in the education sector.
Bachelor's degree in Business, Education, Marketing, or a related field.
Strong interpersonal and communication skills, with the ability to build and maintain strong relationships.
Proven ability to drive engagement and satisfaction, demonstrating a track record of achieving partner success metrics.
Familiarity with CRM tools and data analysis to track partner performance and derive insights (experience with [Hubspot] is a plus).
Proactive problem-solving skills and ability to escalate issues effectively.
Ability to work collaboratively in a team environment and across various functions.
A customer-centric attitude with a passion for helping institutions enhance their services.

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

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More about this job

Responsibilities

The Associate Account Director manages a portfolio of institutional partners to drive engagement, satisfaction, and service adoption. They are responsible for identifying growth opportunities, resolving partner issues, and collaborating with internal teams to ensure performance targets are met.

Requirements

Candidates must have at least 3 years of experience in account management, partnership development, or customer success, preferably within the education sector. A bachelor's degree in Business, Education, Marketing, or a related field is required.

Skills

Account management
Partnership development
Customer success
Relationship management
CRM
Data analysis
Strategic planning
Problem-solving
Communication
Sales effectiveness
Upselling
Cross-selling
Enrollment monitoring
Hubspot

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Partnership Development
Customer Success
Education Sector
CRM
Hubspot
Data Analysis
Relationship Management
Strategic Growth
Upselling
Cross-selling
Enrollment Pipeline
Performance Tracking
Institutional Partnerships
International Education
Business Development
Client Retention
Service Delivery
Market Visibility
Operational Efficiency

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