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Added 9 mins ago
CD
School Training Advisor (Health Trades Vocational Training Center)
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
We thank you for your interest in the Marguerite-Bourgeoys School Service Center. Please note that all applications will be processed and we will contact those who match the desired profile.
Added 9 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a Trusted HR Advisor, You Will Work Closely With Managers And Leaders To Provide Practical Guidance On a Broad Range Of Human Resources Matters, Including
Added 9 mins ago
RL
PRODUCT ADVISOR
Regency Lexus
Vancouver, BC
- Full-time
Regency Lexus, part of the Regency Auto Group, is seeking an enthusiastic, motivated, and results-oriented Product Advisor to join our award-winning sales team.
Added 9 mins ago
BC
Human Resources Manager
BC Centre for Ability
Vancouver, BC
- Full-time
…award-winning organization and the largest community-based service provider delivering child development services in the province. Our vision is creating inclusive communities where every…
Added 11 mins ago
LV
Customer Advisor I
Lee Valley Tools
Kitchener, ON
- Up to $18.75 CAD / hour
…ourselves on providing quality products and renowned customer…
Added 11 mins ago
Financial Advisor - College Heights, Prince George, BC
Scotiabank
Prince George, BC
…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…
Added 11 mins ago
Financial Regulatory and Liability Advisor
Pembina Pipeline Corporation
Calgary, AB
Pembina’s Calgary’s office is actively hiring for a Financial Regulatory & Liability Advisor to join the team. This position reports to the Financial Regulatory & Liability Manager, in the…
Added 26 mins ago
RB
Associate
Royal Bank of Canada
Montreal, QC
- Full-time
By providing ongoing, exceptional service and support to our clients and our advisory team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 26 mins ago
RB
Client Advisor
Royal Bank of Canada
Amherst, NS
- Part-time
Track record in building rapport and maintaining client relationships within the financial or service industry
Added 26 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
New Tecumseth, ON
- Part-time
· Track record in building rapport and maintaining client relationships within the financial or service industry
Added 26 mins ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
St. John's, NL
- Full-time
…Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network…
Added 26 mins ago
RB
Client Advisor
Royal Bank of Canada
Virden, MB
- Part-time
…you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future…
Added 26 mins ago
RB
Associate
Royal Bank of Canada
Laval, QC
- Full-time
By providing ongoing, exceptional service and support to our clients and our advisory team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 26 mins ago
RB
Home Equity Referral Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
…application doesn't initially fit RBC's criteria. As a One RBC advisor, you connect declined clients with approved third-party lenders while developing realistic transition strategies that…
Added 26 mins ago
RB
Associate Advisor
Royal Bank of Canada
Laval, QC
- Full-time
RBC Dominion Securities is seeking an Associate Advisor to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will deepen…
Added 26 mins ago
RB
Associate Advisor
Royal Bank of Canada
Sherbrooke, QC
- Full-time
RBC Dominion Securities is seeking an Associate Advisor to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will deepen…
Added 26 mins ago
RB
Client Advisor
Royal Bank of Canada
NS · INVERNESS, Nova Scotia
- Full-time
Track record in building rapport and maintaining client relationships within the financial or service industry
Added 26 mins ago
Senior Solutions Architect, Financial Services
Amazon
Toronto, ON
- Build deep relationships with customers to become a trusted advisor for their most critical workloads that support their digital transformation and journey to the cloud.
Added 38 mins ago
CD
Educational Advisor in School Adaptation – ASD Clientele
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
Being an educational advisor means supporting the development of effective and innovative teaching practices to promote student success and engagement.
Added 38 mins ago
CD
Career Advisor
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
Being a career advisor means supporting students in understanding themselves and their paths in order to help them make informed and coherent educational and professional choices.
Added 38 mins ago
OF
Retail Sales Advisor - Bolton
Oak Furnitureland
Bolton, ON
- £45,000 to £50,000 GBP / year
- Full-time
Added 38 mins ago
MM
Client Advisor, Holt Renfrew Yorkdale Mall
Max Mara Fashion Group
Toronto, ON
- Full-time
Deliver an elevated, personalized client experience that reflects Bloomingdale’s service standards and MaxMara’s luxury positioning
Added 40 mins ago
R
Associate Advisor
RBC
Vancouver, BC
- Full-time
…downtown Vancouver is looking for an experienced Associate Advisor to join a premier Portfolio Manager (“PM”) team by providing exceptional client service as well as investment & wealth…
Added 40 mins ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
…operations with advanced technology, serving as a trusted technical advisor across global projects. If you thrive on solving complex technical challenges, collaborating with…
Added 40 mins ago
HR
Designated Beauty Advisor - Amouage Fragrances
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…

ApplyBoard

Associate Account Director

Kitchener, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years’ experience in account management, partnership development, or customer success, preferably in the education sector.
Posting language: English
Posted: Oct 7, 2026

Original job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

As a frontline relationship owner, the Associate Account Director will be responsible for managing a diverse portfolio of institutional partners across one or more regions. Acting as a trusted advisor, you will drive engagement, satisfaction, and adoption of ApplyBoard’s services. Your day-to-day responsibilities include ensuring partner success, resolving issues, tracking performance, and supporting initiatives for revenue growth. This is a key role that requires excellent relationship management skills and a proactive approach to partnership success.

What You’ll Be Doing Every Day:

Partner Relationship Management: Foster strong relationships with institutional partners to ensure consistent, high-quality service and communication. Exhibit drive and grit to lead visibility in the market, building the ApplyBoard brand with trusted partnerships across all products and services.
Engagement & Satisfaction: Drive improvements in retention, satisfaction, and engagement scores among managed accounts through personalized service and support.
Adoption of Services: Promote the usage of ApplyBoard tools, services, and strategic programs within partner institutions to enhance their operational efficiency.
Growth Initiatives: Identify upsell and cross-sell opportunities within existing partner portfolios, collaborating with internal teams to maximize revenue potential.
Issue Resolution: Address partner inquiries and resolve issues in a timely manner, escalating risks when necessary to ensure continuous improvement in service delivery.
Performance Tracking: Effectively leverage CRM to drive continuous improvement in sales effectiveness and for tracking and reporting purposes
Collaboration: Work closely with Destination teams and Regional Leaders to share supply-demand feedback and foster alignment across teams.
Enrollment Monitoring: Collaborate with the Customer Experience Business Unit (CX BUO) to monitor weekly enrollment pipeline and application quality, utilizing reporting dashboards
Strategic Insights: Leverage institutional performance insights to provide strategic referrals for enterprise partnership pursuits

What You Bring to the Table:

3+ years’ experience in account management, partnership development, or customer success, preferably in the education sector.
Bachelor's degree in Business, Education, Marketing, or a related field.
Strong interpersonal and communication skills, with the ability to build and maintain strong relationships.
Proven ability to drive engagement and satisfaction, demonstrating a track record of achieving partner success metrics.
Familiarity with CRM tools and data analysis to track partner performance and derive insights (experience with [Hubspot] is a plus).
Proactive problem-solving skills and ability to escalate issues effectively.
Ability to work collaboratively in a team environment and across various functions.
A customer-centric attitude with a passion for helping institutions enhance their services.

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

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More about this job

Responsibilities

The Associate Account Director manages a portfolio of institutional partners to drive engagement, satisfaction, and service adoption. They are responsible for identifying growth opportunities, resolving partner issues, and collaborating with internal teams to ensure performance targets are met.

Requirements

Candidates must have at least 3 years of experience in account management, partnership development, or customer success, preferably within the education sector. A bachelor's degree in Business, Education, Marketing, or a related field is required.

Skills

Account management
Partnership development
Customer success
Relationship management
CRM
Data analysis
Strategic planning
Problem-solving
Communication
Sales effectiveness
Upselling
Cross-selling
Enrollment monitoring
Hubspot

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Partnership Development
Customer Success
Education Sector
CRM
Hubspot
Data Analysis
Relationship Management
Strategic Growth
Upselling
Cross-selling
Enrollment Pipeline
Performance Tracking
Institutional Partnerships
International Education
Business Development
Client Retention
Service Delivery
Market Visibility
Operational Efficiency

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