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ApprovalMax

Revenue Operations Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of experience working in a high growth setting, ideally within SaaS or consulting environment, with a preference for formal revenue operations experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description:
ApprovalMax is award-winning B2B software used by businesses around the world to optimize their money-out processes. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows, and integrates seamlessly with platforms such as Xero, QuickBooks Online, and Oracle NetSuite to unlock powerful efficiencies for approvers and finance teams. The company is globally recognized, trusted by over 20,000 businesses globally, a 2026 G2 Leader with 4.8/5 rating and has won ‘Xero App Partner of the Year’ multiple times since 2020 in different countries.

As a Revenue Operations Specialist, you will support revenue growth and improve internal processes across the business. Reporting to the Revenue Operations Manager, you’ll play a key role in advancing our revenue operations motion and collaborating with key stakeholders across marketing, sales, customer success, finance, operations and support. The primary focus on scaling our customer success and support processes and automations, delivering insights and recommendations that drive revenue growth and retention across our customer portfolio.

Key Responsibilities:

Process Building and Cross-Functional Collaboration
Partner with commercial stakeholders, notably customer success and support leadership to define requirements and propose and implement scalable, automated solutions.
Continue to scale existing revenue operations processes, proactively identifying inefficiencies, bottlenecks, and opportunities for improvement.
Work closely with teammates to implement improvements across both the CRM and other revenue tools to maintain an integrated revenue operations motion.

Insights & Recommendations

Partner with cross-functional teams to gather and consolidate relevant data across multiple sources, including CRM systems, sales tools, marketing automation platforms, and other databases.
Leverage data-driven findings to propose actionable recommendations that support revenue growth and operational excellence.
Develop reports, dashboards, and presentations for commercial team members and leadership.
Track and measure the impact of implemented changes against key performance indicators.

Continuous Improvement

Stay up to date with industry best practices, emerging trends, and new technologies within revenue operations.
Identify and action opportunities for continuous internal process improvement and scalability within the revenue operations team.
Maintain and enhance CRM data integrity, reporting structures, and data infrastructure to support better decision-making and performance tracking.

Requirements:

Bachelor’s degree in Business Administration, Economics, Finance, Marketing, or equivalent experience.
Deep experience with HubSpot as a CRM, with the ability to work with custom objects, dashboards and reporting, and to build, test and troubleshoot complex workflows (HubSpot certifications preferred).
2+ years of experience working in a high growth setting, ideally within SaaS or consulting environment, with a preference for formal revenue operations experience
Thoughtful written and verbal communication skills, capable of documenting logic clearly and working with both technical and non-technical stakeholders.
Analytical mindset, with the ability to interpret complex datasets and generate actionable insights.
Interest (and/or experience) working with different revenue tools, including Clay, Attention, Intercom, BI tools, SQL and AI
Comfort navigating ambiguity and changing priorities, with a proactive, problem-solving mindset and a focus on continuous improvement.

What we Offer:

Salary: Up to CAD $95,000 base salary + variable bonus, dependent on experience.
Fully funded Sterling Healthcare Plan.
Pension: 6% employer contribution to the Canada Pension Plan (CPP).
Health & Wellbeing: Health & Wellbeing Benefit Stipend.
Home Office Setup: One-off £500 reimbursement (CAD equivalent) following successful completion of probation.
Annual Leave: 26 days of paid time off + 1 day birthday leave.
Service-years recognition financial reward.
Growing international business with 20,000+ subscribers.

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More about this job

Responsibilities

The Revenue Operations Specialist will support revenue growth by scaling customer success and support processes through automation and cross-functional collaboration. They are responsible for gathering data insights, maintaining CRM integrity, and implementing scalable solutions to improve operational efficiency.

Requirements

Candidates must hold a bachelor's degree in a business-related field and possess at least two years of experience in a high-growth SaaS or consulting environment. Deep expertise in HubSpot CRM and strong analytical skills are required to effectively manage revenue operations and stakeholder communication.

Skills

Revenue operations
HubSpot
CRM management
Data analysis
Process automation
Workflow design
Reporting
Dashboard development
Cross-functional collaboration
SaaS
Stakeholder management
Problem-solving
Data integrity
Strategic planning
Technical documentation

Benefits

Healthcare plan
Pension contribution
Health and wellbeing stipend
Home office setup reimbursement
Paid time off
Birthday leave
Service-years recognition reward

Visa sponsorship

Not detected in the job text

Keywords

Revenue Operations
HubSpot
SaaS
CRM
Automation
Data Analysis
Customer Success
Business Administration
Finance
Marketing
SQL
BI Tools
Intercom
Clay
Attention
AI
Workflow
Reporting
Dashboards
Process Improvement
Scalability
Stakeholder Management
Data Infrastructure
KPIs
Commercial Operations

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