Application Support Analyst - IntelliMatch (iMatch)
- Toronto, ON, Canada
Contract
Applications open in a new tab.
Job details
- Job type
- Contract
- Apply by
- Experience
- 5+ years of experience in Banking Technology, Application Support, Production Support, or Business Analysis roles.
- Posting language
- English
- Posted
Original job description
Required Qualifications:
5+ years of experience in Banking Technology, Application Support, Production Support, or Business Analysis roles.
Hands-on experience with FIS IntelliMatch (iMatch).
Strong understanding of Reconciliation Operations and Change Management processes.
Experience with Incident, Problem, and Change Management.
Knowledge of IT Operations standards, monitoring, logging, and alerting frameworks.
Strong analytical and troubleshooting skills with the ability to diagnose complex issues.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple priorities in a fast-paced production environment.
Experience collaborating with cross-functional business and technology teams.
More about this job
Responsibilities
Provide application and production support for FIS IntelliMatch (iMatch) in a banking technology environment. Diagnose complex issues and coordinate incident, problem, and change management with business and technology teams.
Requirements
Requires at least five years of experience in banking technology, application support, production support, or business analysis, along with hands-on FIS IntelliMatch experience. Candidates should understand reconciliation operations, change management, and IT operations practices, and have strong troubleshooting, communication, and prioritization skills.
Skills
- FIS IntelliMatch (iMatch)
- Application Support
- Production Support
- Banking Technology
- Business Analysis
- Reconciliation Operations
- Change Management
- Incident Management
- Problem Management
- IT Operations
- Monitoring
- Logging
- Alerting Frameworks
- Analytical Skills
- Troubleshooting
- Cross-Functional Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Finance & Accounting
- Data & Analytics
Keywords
- FIS IntelliMatch
- iMatch
- Banking Technology
- Application Support
- Production Support
- Business Analysis
- Reconciliation Operations
- Change Management
- Incident Management
- Problem Management
- IT Operations
- Monitoring
- Logging
- Alerting Frameworks
- Troubleshooting
- Production Environment
- Cross-Functional Teams