Automation Engineer (ITSM)
- Calgary, AB, Canada
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- English
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Original job description
Role: Automation Engineer (ITSM)
Location: Calgary, AB
Duration: Long Term Contract
Job Description:
Automation Engineer| Project Management| IT Service Management experience| Strong CMDB and Asset Management experience| Experience with external asset discovery and attack surface management solutions. Strong process governance and operational transformation background Experience defining KPIs| SLAs| and sustainable operating models Develop| document| and implement a formal process for validating newly discovered external and internet-facing assets identified through approved Security Technology tools against authoritative asset inventories (CMDB).
Top 3 Must Have Skills:
-Python, PowerShell, and REST API development experience
-Handson automation experience
-Strong CMDB and Asset Management experience
Top 3 Preferred Skills:
-Develop, document, and implement a formal process for validating newly discovered external and internet-facing assets identified through approved Security Technology tools against authoritative asset inventories (CMDB).
-Automate the process wherever feasible
-Develop supporting documentation, workflows, and knowledge transfer materials to enable ongoing execution by operational teams.
More about this job
Responsibilities
Develop, document, and implement a process to validate newly discovered external and internet-facing assets against authoritative CMDB inventories. Automate validation where feasible and create supporting workflows and knowledge-transfer materials for operational teams.
Requirements
The role requires hands-on automation experience, Python and PowerShell skills, REST API development, and strong CMDB and asset management experience. It also calls for IT service management, process governance, operational transformation, and experience defining KPIs, SLAs, and sustainable operating models.
Skills
- Python
- PowerShell
- REST API Development
- Automation
- IT Service Management
- Asset Management
- External Asset Discovery
- Attack Surface Management
- Process Governance
- Operational Transformation
- Project Management
- KPI Development
- SLA Development
- Process Documentation
- Knowledge Transfer
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Security & Safety
- Management & Leadership
Keywords
- Python
- PowerShell
- REST API
- Automation
- IT Service Management
- CMDB
- Asset Management
- External Asset Discovery
- Attack Surface Management
- Security Technology Tools
- Internet-Facing Assets
- Process Governance
- Operational Transformation
- Project Management
- KPIs
- SLAs
- Operating Models
- Process Validation
- Workflow Documentation
- Knowledge Transfer