Chatbot Content Developer
- Toronto, ON, Canada
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Original job description
Role: Chatbot Content Developer
Location: Toronto, ON
Duration: Long Term Contract
Job Description:
Chatbot Content Developer Documentation Modernization AI EnablementKey Roles ResponsibilitiesReview| analyze| and improve technical documentation used as chatbot knowledge sources.Convert Confluence content into Markdown and documentation-as-code formats.Use GitHub Copilot and AI tools to improve documentation quality and structure.Develop and enhance automation scripts for content conversion and migration.Maintain documentation in GitBitbucket repositories.Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.Resolve documentation issues related to formatting| links| images| and metadata.Create standards| templates| and best practices for documentation management.Key Skillsets5 Yrs of strong scripting automation experience - Python (preferred) or Java development experience.Experience working with Markdown documentation and Git-based repositories.Experience with Confluence administration| content organization| page structures| and migrations.Experience working with Git| GitHub| Bitbucket| or similar SCM platforms.Experience creating automation scripts and content transformation utilities.Hands-on experience with GitHub Copilot or AI-assisted development tools.Understanding of developer documentation and documentation-as-code practices.Experience with CICD and DevOps concepts is desirable.Exposure to Backstage| TechDocs| or documentation portals is a plus.Strong written communication and documentation skills.
More about this job
Responsibilities
Review, analyze, and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Build and maintain automation for content conversion and migration, manage documentation in Git-based repositories, resolve content issues, and establish documentation standards in collaboration with engineering and DevOps teams.
Requirements
Requires five years of scripting and automation experience, preferably with Python or alternatively Java, along with experience in Markdown, Confluence, and Git-based repositories. Candidates should have hands-on experience with GitHub Copilot or similar AI-assisted tools and strong documentation skills; CI/CD, DevOps, and Backstage or TechDocs experience are desirable.
Skills
- Python
- Java
- Scripting And Automation
- Markdown
- Confluence Administration
- Git
- GitHub
- Bitbucket
- GitHub Copilot
- AI-Assisted Development
- Documentation-As-Code
- Content Migration
- Content Transformation
- CI/CD
- DevOps
- Technical Writing
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Engineering
Keywords
- Chatbot Content Development
- Technical Documentation
- Documentation Modernization
- AI Enablement
- Python
- Java
- Markdown
- Confluence
- Git
- GitHub
- Bitbucket
- GitHub Copilot
- AI-Assisted Development
- Scripting
- Automation
- Content Conversion
- Content Migration
- Content Transformation
- Documentation-As-Code
- Chatbot Knowledge Sources
- CI/CD
- DevOps
- Backstage
- TechDocs
- Metadata
- Documentation Standards
- Technical Writing