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Service, Operations & Support (SOS) | Technology & Operations (T&O)

Apptoza Inc.

Observability Engineer (KUBERNETES & CONTAINERS, GITOPS & AUTOMATION, QUERY LANGUAGES, CLOUD & INFRASTRUCTURE)

Toronto, ON, Canada

Job type: Contract
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Role: Observability Engineer (KUBERNETES & CONTAINERS, GITOPS & AUTOMATION, QUERY LANGUAGES, CLOUD & INFRASTRUCTURE)

Location: Toronto, ON – 4 days onsite

Contract Role

Job Description

ABOUT THE ROLE

We are seeking an experienced Observability Engineer to join our Enterprise Kubernetes Platform team at a leading financial services organization. You'll own the complete observability stack across 50+ production Kubernetes clusters, providing metrics, logging, tracing, and alerting capabilities that ensure exceptional reliability and performance for mission-critical applications.

This role combines deep technical expertise in modern observability tools with emerging AI/ML capabilities to build intelligent monitoring solutions, predictive alerting, and self-healing infrastructure.

OBSERVABILITY STACK OWNERSHIP

Design, deploy, and maintain enterprise-scale observability infrastructure including Prometheus, Grafana, Thanos, Loki, and modern collection agents • Manage observability deployments using GitOps principles and infrastructure as code • Implement long-term metrics storage solutions with cloud object storage • Maintain and upgrade observability components across development, QA, UAT, production, and DR environments • Configure distributed observability architecture spanning multiple data centers and cloud providers

METRICS & MONITORING

Design and implement Prometheus monitoring strategies for Kubernetes infrastructure and containerized applications • Create ServiceMonitors, PodMonitors for automated metrics collection • Develop rules for intelligent alerting with minimal false positives • Configure multi-cluster metrics federation and aggregation • Optimize metrics cardinality, storage e_iciency, and query performance • Implement recording rules for pre-aggregated metrics and SLI calculations

DASHBOARDS & VISUALIZATION

Build comprehensive Grafana dashboards for infrastructure health, application performance, and business metrics • Create reusable dashboard templates and libraries for development teams • Implement dashboard-as-code • Configure multiple datasources • Design executive dashboards with SLO/SLI tracking and business KPIs • Implement role-based access control and multi-tenancy in Grafana

LOGGING INFRASTRUCTURE

Deploy and manage centralized logging solutions (Loki, ELK, Splunk, or Similar)

Configure log collection agents (Promtail, Fluentd, FluentBit, Vector, etc.) • Design log retention policies balancing cost, compliance, and operational needs • Create LogQL/Lucene queries and log-based alerts • Implement log correlation with metrics and traces for unified troubleshooting • Build log aggregation pipelines with parsing, filtering, and enrichment

ALERTING & INCIDENT MANAGEMENT

Configure intelligent alerting with Alertmanager or equivalent platforms • Design alert rules with appropriate severity levels, thresholds, and SLOs • Implement alert routing to Slack, PagerDuty, ServiceNow, email, and webhooks • Create automated runbooks and remediation workflows • Develop alert inhibition, silencing, and grouping strategies • Tune alerting to achieve signal-to-noise ratio improvements • Integrate with incident management and on-call rotation systems DISTRIBUTED TRACING

Implement distributed tracing solutions using OpenTelemetry, Jaeger, or Tempo • Instrument applications for trace collection and correlation • Configure trace sampling strategies for cost and performance optimization • Build trace-based dashboards for latency analysis and dependency mapping • Integrate tracing with metrics and logs for comprehensive observability AI/ML FOR OBSERVABILITY

Implement AI-powered anomaly detection for metrics and logs • Build predictive alerting using machine learning models to forecast issues before they occur • Develop intelligent alert correlation and root cause analysis systems • Integrate LLM-based tools for log analysis and troubleshooting assistance • Implement AIOps capabilities for automated incident triage and resolution • Use AI to optimize alert thresholds and reduce false positives • Build natural language query interfaces for observability data • Implement Model Context Protocol (MCP) for AI agent integration with observability platforms

AUTOMATION & PLATFORM INTEGRATION

Automate observability deployment using GitOps workflows (FluxCD, ArgoCD) • Integrate with CI/CD pipelines for automated testing and validation • Build self-service portals for teams to create dashboards and alerts • Develop APIs and CLIs for observability automation • Integrate with secrets management solutions (Vault, AWS Secrets Manager) • Configure LDAP/AD/SSO authentication for observability platforms • Automate compliance reporting and audit logging ENABLEMENT & COLLABORATION

Onboard application teams to observability platforms • Provide guidance on instrumentation best practices • Create documentation, training materials, and self-service guides • Conduct workshops • Support development teams during incidents with observability insights • Collaborate with SRE, DevOps, and platform engineering teams PERFORMANCE & COST OPTIMIZATION

Monitor and optimize observability stack resource consumption • Implement autoscaling for stateless observability components • Tune data retention, compaction, and downsampling strategies • Conduct capacity planning for metrics and log storage growth • Optimize query performance and dashboard response times • Implement cost allocation and chargeback for multi-tenant environments

REQUIRED QUALIFICATIONS

EXPERIENCE

4-6 years of experience in observability, monitoring, SRE, or platform engineering roles • 3+ years hands-on production experience with Prometheus and Grafana • 2+ years working with Kubernetes and containerized environments • Strong expertise with PromQL for metrics querying and alerting • Experience deploying and managing observability stacks at scale (1000+ nodes) • Proven track record of reducing MTTR through e_ective observability CORE TECHNICAL SKILLS

OBSERVABILITY PLATFORMS:

Prometheus (including Prometheus Operator) • Grafana (dashboards, alerting, plugins) • Thanos, Cortex, or Mimir for long-term storage • Alertmanager or equivalent alerting platforms

LOGGING:

Loki, Elasticsearch/ELK Stack, Splunk, or CloudWatch Logs • Log collection agents (Promtail, Fluentd, FluentBit, Vector) • LogQL, Lucene, or equivalent query languages

TRACING:

OpenTelemetry (OTEL Collector, instrumentation) • Jaeger, Zipkin, Tempo, or AWS X-Ray • Trace sampling and correlation strategies KUBERNETES & CONTAINERS:

Kubernetes architecture and operations (1.24+) • Custom Resource Definitions (CRDs) and Operators • ServiceMonitor, PodMonitor, PrometheusRule resources • Kubernetes metrics (kube-state-metrics, node-exporter, cAdvisor) GITOPS & AUTOMATION:

GitOps workflows (FluxCD, ArgoCD, or similar) • Infrastructure as Code (Kustomize, Helm, Terraform) • CI/CD platforms (GitHub Actions, GitLab CI, Jenkins) • Scripting (Python, Bash, Go) QUERY LANGUAGES:

PromQL (expert level required)

LogQL or Lucene

Basic SQL for data analysis

CLOUD & INFRASTRUCTURE:

AWS, Azure, or GCP cloud platforms

Object storage (S3, GCS, Azure Blob)

Multi-cloud and hybrid architectures

vSphere or on-premises virtualization (nice to have) AI/ML & EMERGING TECHNOLOGIES

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More about this job

Responsibilities

Own and operate an enterprise observability stack across production Kubernetes clusters, covering metrics, dashboards, logging, tracing, alerting, and long-term data storage. Automate deployments and integrations, develop AI-assisted monitoring and incident workflows, optimize performance and cost, and enable application teams to use observability tools effectively.

Requirements

Requires 4–6 years of experience in observability, monitoring, SRE, or platform engineering, including 3+ years of production experience with Prometheus and Grafana and 2+ years with Kubernetes. Candidates need expert PromQL skills and experience managing large-scale observability systems, along with relevant expertise in logging, tracing, GitOps, automation, and cloud infrastructure.

Skills

Prometheus
Grafana
Kubernetes
PromQL
GitOps
Thanos
Loki
OpenTelemetry
Distributed Tracing
Alertmanager
Infrastructure as Code
Python
Cloud Platforms
AI/ML Observability
Incident Management
Dashboard Development

Visa sponsorship

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Keywords

Prometheus
Grafana
Thanos
Loki
Kubernetes
PromQL
LogQL
OpenTelemetry
Jaeger
Tempo
Alertmanager
GitOps
FluxCD
ArgoCD
Terraform
Helm
Kustomize
Python
Bash
Go
AWS
Azure
Google Cloud Platform
Object Storage
Machine Learning
AIOps
Distributed Tracing
Incident Management
Service Level Objectives
Site Reliability Engineering

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