PEGA Technical Lead

Role: PEGA Technical Lead

Location: Toronto, ON – Onsite

Job Description

REQUIRED QUALIFICATIONS

• Bachelor's degree or foreign equivalent in Computer Science, Information Systems, or a related field.

• 12+ years of IT experience, including 8-10 years of hands-on Pega PRPC experience across Pega 8.x and Pega Infinity 23.x or above.

• Pega Certified Lead System Architect (CLSA) on Pega 8.x or above.

• 8+ years of Banking and Financial Services experience, including at least 3 years in AML/KYC.

MUST-HAVE TECHNICAL & FUNCTIONAL SKILLS

• Strong architecture and hands-on design expertise across Pega Platform, case management, application layers, data models, security, and integrations.

• Strong knowledge of Pega UI frameworks, including Cosmos and Constellation.

• Knowledge of Pega Customer Service, Smart Dispute, and Smart Investigate frameworks.

• Ability to design reusable enterprise components and establish scalable architecture patterns.

• Strong knowledge of Pega Guardrails, performance, maintainability, coding standards, and design best practices.

• Experience with Agile, Scrum, and Waterfall delivery models, with working knowledge of Jira.

• Exposure to Pega BIX, Pega Survey, and Robotic Process Automation is preferred.

KEY RESPONSIBILITIES

• Own technical architecture and solution design across analysis, implementation, testing, deployment, and production readiness.

• Translate business and functional requirements into secure, scalable, reusable, and supportable Pega solutions.

• Define architecture patterns, application structure, integration approaches, and reusable components for enterprise adoption.

• Drive Pega design and coding best practices through design reviews, code reviews, technical governance, and Guardrail compliance.

• Provide technical directions to developers and collaborate daily with onsite, nearshore, and offshore delivery teams.

• Identify technical risks, dependencies, and performance considerations and recommend practical mitigation strategies.

• Support troubleshooting, defect resolution, release planning, deployment validation, and post-production stabilization.

• Partner effectively with business architects, product owners, system architects, security teams, and other enterprise stakeholders.

MANAGERIAL & COLLABORATION SKILLS

• Communicate technical concepts clearly to programmers, IT leadership, and non-IT functional stakeholders.

• Work independently while contributing effectively as a collaborative team member and technical leader.

• Mentor development teams, promote engineering discipline, and drive consistent delivery quality across locations.

PREFERRED CERTIFICATIONS

• Pega Certified Lead System Architect (PLSA).

• Pega Certified Senior System Architect (PSSA).