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Apptoza Inc.

Quality Engineer (QE) / SDET – AI Chatbot Validation

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Title: Quality Engineer (QE) / SDET – AI Chatbot Validation

Location : Toronto ,ON

Experience: 6+ Years

Key Responsibilities:

Validate AI chatbot responses for accuracy, relevance, completeness, and consistency.
Design and execute test cases, conversation scenarios, and regression suites.
Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps.
Analyze chatbot conversations and recommend quality improvements.
Develop and maintain automated chatbot validation scripts.
Collaborate with AI engineers, developers, and business teams to resolve defects.
Support UAT, release validation, and production quality monitoring.
Track defects, test results, and quality metrics.

Required Skills:

5+ years of QA, SDET, and test automation experience.
Hands-on experience testing AI, LLM, GenAI, chatbots, or virtual assistants.
Knowledge of prompt engineering and AI response validation.
Python, Selenium, Playwright, PyTest, or similar automation tools.
API testing and automation frameworks.
Jira, Confluence, GitHub, and Agile methodologies.
Strong analytical, troubleshooting, and communication skills.

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More about this job

Responsibilities

Validate chatbot responses for accuracy, relevance, completeness, and consistency; design and run test cases, conversation scenarios, and regression suites; and identify hallucinations, incorrect responses, formatting issues, and knowledge gaps. Develop automated validation scripts, collaborate with technical and business teams to resolve defects, support UAT and release validation, monitor production quality, and track test results and quality metrics.

Requirements

Requires at least five years of QA, SDET, or test automation experience, including hands-on testing of AI, LLM, generative AI, chatbots, or virtual assistants. Candidates should know prompt engineering and AI response validation, have experience with Python and automation tools such as Selenium, Playwright, or PyTest, and be familiar with API testing, Jira, Confluence, GitHub, and Agile methodologies.

Skills

Quality Assurance
Test Automation
AI Chatbot Validation
LLM Testing
Generative AI
Prompt Engineering
Python
Selenium
Playwright
PyTest
API Testing
Regression Testing
Defect Tracking
Analytical Skills
Communication

Visa sponsorship

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Keywords

Quality Engineer
SDET
Quality Assurance
Test Automation
AI Chatbot Validation
Artificial Intelligence
Large Language Models
Generative AI
Virtual Assistants
Prompt Engineering
AI Response Validation
Python
Selenium
Playwright
PyTest
API Testing
Automation Frameworks
Test Cases
Conversation Scenarios
Regression Testing
Hallucination Detection
User Acceptance Testing
Release Validation
Production Quality Monitoring
Defect Tracking
Jira
Confluence
GitHub
Agile

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