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Apptoza Inc.

Senior Appian Developer

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Experience: Experience Required: 8 Years
Posting language: English
Posted: Oct 26, 2026

Original job description

Senior Appian Developer*

Toronto (preferred) or London

Hybrid - 2-3 days at client office

Skills: Digital : Appian BPM - Business Process Management(BPM) & Appian Workflow, IDP and RPA

Experience Required: 8 Years

Role Description:

Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.

Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.

Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.

Drives problem management by addressing recurring issues through root cause fixes and automation.

Enhances system performance and resilience through targeted improvements and tuning.

Supports change and release activities to ensure smooth, low-risk deployments.

Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.

Maintains runbooks and documentation to improve support efficiency.

Drives automation to reduce manual effort and improve response times.

Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.

Thanks & regards,

Lakshmi Bhavani ,

Apptoza Inc.

Phone: 678-392-3978 Ext 4640

Phone: 437-291-3224 Ext 1105

Mail id : Lakshmi.bhavani@apptoza.com

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More about this job

Responsibilities

Lead troubleshooting and resolution of complex production issues, perform root cause analysis, and improve system stability, performance, and resilience. Support monitoring, releases, automation, documentation, cross-functional incident response, and team mentoring while maintaining security and governance standards.

Requirements

Requires 8 years of experience and expertise in Appian BPM, Appian Workflow, IDP, and RPA. The role also calls for production support capabilities, including incident and problem management, root cause analysis, automation, and collaboration across teams.

Skills

Appian BPM
Business Process Management
Appian Workflow
Robotic Process Automation
Production Support
Root Cause Analysis
Incident Management
Problem Management
Application Monitoring
Performance Tuning
Change Management
Release Management
Automation
Runbook Documentation
Security and Governance

Visa sponsorship

Not detected in the job text

Hiring contact

Lakshmi Bhavani

Hiring contact email

Lakshmi.bhavani@apptoza.com

Keywords

Appian
Appian BPM
Business Process Management
Appian Workflow
Robotic Process Automation
Production Systems
Production Support
L2/L3 Support
Root Cause Analysis
Incident Reviews
Service-Level Agreements
Application Monitoring
Anomaly Detection
Problem Management
Performance Tuning
System Resilience
Change Management
Release Management
Runbooks
Automation
Security
Governance
IT Services
IT Consulting

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