Jobs in Canada

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Added 5 mins ago
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Platform Engineering Manager – GCP/Kubernetes
TalentWorld
Toronto, ON
- Temporary
On-site in the Greater Toronto Area, 4 days per week · Schedule: Full-time, on-site 4 days per week; start as soon as possible
Added 5 mins ago
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Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Pega LSA - 9+ years in IT with a focus on Enterprise BPM / Workflow Automation.
Added 35 mins ago
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POS Integration & Implementation Engineer – Retail (Data)
nugget.ai
Mississauga, ON
- Contract
We are seeking an experienced POS Integration & Implementation Engineer to lead technical integrations between Daisy Retail and third-party POS systems.
Added 1 hour ago
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Fintech Intern
Naboo
Montreal, QC
- Internship
Behind every event there’s money moving between clients, venues, caterers and DMCs, often across borders, currencies and tax regimes
Added 3 hours ago
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Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
…productivity, while supporting Agile delivery and taking on Scrum Lead responsibilities when…
Added 4 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Vancouver, BC
- Full-time
…technology that support it. As a Senior CDO Analyst, you will lead investigations and incident response while helping reinvent how the SOC operates, turning repeatable analysis into…
Added 4 hours ago
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Business Intelligence Specialist
ABB
Milton, ON
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 4 hours ago
GC
Senior Director, Product Management
Game Companies
Vancouver, BC
- Full-time
Lead product prioritization decisions that balance immediate studio pain points (reliability, latency, stability) with long-term technical bets (cloud-native development environments and AI…
Added 4 hours ago
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Associate Field Service Technician
ABB
NS · Dartmouth, Nova Scotia
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 5 hours ago
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PACS Systems Administrator, Medical Imaging - FT (J0826-0653)
North York General Hospital
Toronto, ON
- Full-time
…close and collaborative relationship with Information Systems, lead the administration of the PACS system to maintain database accuracy and integrity, and maintain efficient electronic…
Added 5 hours ago
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Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 5 hours ago
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 5 hours ago
AI Enablement & Digital Literacy Lead
Health Sciences North
Sudbury, ON
Lead the coordination, implementation and ongoing maturation of HSN’s enterprise AI governance framework, policies, standards, procedures and guidance.
Added 5 hours ago
AI Enablement & Digital Literacy Lead
Health Sciences North
Sudbury, ON
Lead the coordination, implementation and ongoing maturation of HSN’s enterprise AI governance framework, policies, standards, procedures and guidance.
Added 6 hours ago
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Senior Leader, Employee & Individual Benefits
Marsh Agency
Mississauga, ON
- Full-time
Lead the transformation of the business by identifying opportunities to simplify, innovate, and reimagine how work is delivered across the operating model.
Added 6 hours ago
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Gestionnaire de prestation de services TI
CGI
Saguenay, QC
- Full-time
…evolution of delivery models by focusing on process optimization, automation, artificial intelligence, and value creation for both clients and CGI. You may also be involved in managed…
Added 6 hours ago
GC
Senior Engineering Manager, Enterprise CI for Games
Game Companies
Vancouver, BC
- Full-time
As Senior Engineering Manager, you will lead the engineering team that is building EA's next-generation Enterprise CI platform for games on a Frostbite-based foundational tech stack. You'll…
Added 6 hours ago
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Test Analyst
YAC Enterprise
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 6 hours ago
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Salesforce Product Manager
OSI Digital
Toronto, ON
- Full-time
…and constraints during discovery. The Product Manager will lead high-level discovery sessions with business stakeholders, translate ambiguous business needs into well-structured Epics, and…
Added 6 hours ago
OD
Salesforce Product Manager
OSI Digital
Vancouver, BC
- Full-time
…and constraints during discovery. The Product Manager will lead high-level discovery sessions with business stakeholders, translate ambiguous business needs into well-structured Epics, and…
Added 8 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Montreal, QC
- Full-time
…technology that support it. As a Senior CDO Analyst, you will lead investigations and incident response while helping reinvent how the SOC operates, turning repeatable analysis into…
Added 8 hours ago
SM
RQ11880 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 8 hours ago
SM
RQ11881 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 8 hours ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 8 hours ago
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Retail Media Manager - US, Canada or UK
StarTech.com
Canada
- Full-time
You’ll lead our retail media activity end to end, taking ownership of strategy, budget allocation, campaign execution and performance. Reporting to the Global Marketing Manager, you’ll…

Apptoza Inc.

Senior L3 AI Engineer

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior L3 AI Engineer (JS-3)

Workplace type: Montreal, QB

Hybrid

Requirement: Immediate

Senior Level 3 AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini

Role Summary

We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across the firm’s end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion). You will investigate complex queries that front-line support cannot resolve, work with lead Microsoft and vendor engineers on new features, and uplift the wider support team. Each engineer maintains broad coverage of the full portfolio while owning one product as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA tasks.

Key Responsibilities

Act as the first point of call for engineering issues across the AI portfolio and investigate complex queries that Level 2.5 cannot resolve.

Configure, deploy and scale AI products, including tenant and admin configuration, integrations and automation (e.g. M365, Entra ID, Purview/DLP, Azure OpenAI, connectors and the Power Platform).

Work with lead Microsoft and vendor engineers to test, validate and roll out new features and models, balancing speed of enablement against security and compliance.

Review Level 2.5 documentation and knowledge articles for quality and accuracy, and feed corrections back into the knowledge base.

Train and uplift the Level 2.5 support team; provide deep-dive guidance and escalation paths.

Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.

Drive incident, problem and root-cause analysis for platform reliability; contribute to post-implementation reviews.

Contribute to the longer-term goal of building an AI agent to automate training, Level 2 and QA activity.

Qualifications & Experience

6+ years in an engineering, platform or senior technical support role in enterprise environments (financial services preferred).

Hands-on experience deploying and supporting AI/LLM products or M365 at enterprise scale; strong understanding of generative-AI concepts.

Strong scripting and automation skills (e.g. Python, PowerShell, Microsoft Graph API) and familiarity with CI/CD concepts.

Experience with security and compliance controls relevant to AI (DLP/Purview, access management, SSO/SCIM, audit logging, responsible-AI policies).

Experience of connectors and/or the Power Platform; integration experience across M365, ServiceNow and identity platforms.

BSc/BA in Computer Science, Engineering or related field (or equivalent experience). For Montreal, bilingual (English/French) is an asset.

Core Skills

Deep technical troubleshooting and root-cause analysis across AI and M365 platforms.

Automation and scripting; ability to build tooling that reduces manual effort.

Feature and model evaluation; translating vendor releases into safe enterprise rollouts.

Knowledge-base authoring and mentoring of junior support staff.

Collaboration across locations with disciplined handover.

Key Performance Indicators

Time-to-resolution for escalated and complex engineering queries.

Quality of new-feature rollouts (defects, rollbacks, compliance adherence).

Accuracy and coverage of knowledge articles reviewed and improved.

Uplift in Level 2.5 first-time resolution as a result of training and documentation.

Contribution to automation/agent initiatives that reduce manual effort.

Working Conditions

Based in Montreal or Bengaluru with staggered hours to maximise daily coverage under the follow-the-sun model.

Operate within the follow-the-sun model across Montreal and Bengaluru, providing single-product ownership (acting as point of contact for one product) while maintaining broad coverage of the full AI portfolio,with structured handover of open items at shift change.

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More about this job

Responsibilities

Investigate and resolve complex engineering issues across enterprise AI products, configure and support AI platforms and integrations, and safely evaluate and roll out new features. Own one product while supporting the broader portfolio, improve knowledge resources, train Level 2.5 staff, contribute to reliability reviews, and help develop an AI agent to automate support and QA tasks.

Requirements

Requires 6+ years in an enterprise engineering, platform, or senior technical support role, hands-on experience deploying and supporting AI/LLM products or Microsoft 365 at scale, and strong scripting and automation skills. Candidates should understand AI-related security and compliance controls, integrations across Microsoft 365, ServiceNow, and identity platforms, and have a bachelor's degree in a relevant field or equivalent experience; French is an asset for Montreal.

Skills

AI Platform Troubleshooting
Microsoft 365
Generative AI
Python
PowerShell
Microsoft Graph API
Automation
CI/CD
AI Security and Compliance
Data Loss Prevention
Microsoft Purview
Identity and Access Management
Single Sign-On
SCIM
Power Platform
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Copilot
ChatGPT
Claude
Grok
Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Power Platform
ServiceNow
Microsoft Graph API
Python
PowerShell
CI/CD
Large Language Models
Generative AI
AI Integrations
Connectors
Identity and Access Management
Single Sign-On
SCIM
Audit Logging
Responsible AI
Incident Management
Root-Cause Analysis
Knowledge Management
Follow-the-Sun Support

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Work requirements

Jobs in Canada