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Added 24 mins ago
CE
Part Time Building Design Professional Engineer or Project Lead - Start at $60/hr.
CONTECH ENGINEERING, INC.
White Rock, BC
- Part-time
Role Description This part-time Building Design Professional Engineer or Project Lead role is an on-site position located in White Rock, BC, starting at $60 per hour. The professional will…
Added 1 hour ago
B
Building Enclosure Engineer
BPA
Ottawa, ON · Kanata, ON
- Full-time
We are seeking a Senior Building Enclosure Engineer to join our Building Science and Restoration team.
Added 1 hour ago
A
Ingénieur En Mécanique / Mechanical Engineer
Actalent
Terrebonne, QC
- $46 to $77 CAD / hour
- Contract
Job Title: Mechanical Engineer Job Description
Added 1 hour ago
C
Senior Silicon ML Engineer
Cognichip
Toronto, ON
- $150,000 to $180,000 CAD / year
- Full-time
…nexus of silicon design and machine learning. As a Silicon ML Engineer on our team, you’ll fuse knowledge of chip design and ML into end-to-end silicon design flows. If you thrive on…
Added 1 hour ago
A
Power System Engineer
ABB
QC · Saint-Laurent, Quebec
- Full-time
2-5 years of related experience in the field of industrial electrification projects and power semiconductors applications;
Added 1 hour ago
PC
Azure Data Consultant, Senior Associate
PwC Canada
Toronto, ON
- Full-time
As a Senior Associate, Azure Data Engineer, you will play a key role in designing and building data solutions on Azure. You will work closely with project teams to deliver high-quality data…
Added 2 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 2 hours ago
P&
Ingénieur(e) ou analyste, analyse d’opérabilité / Engineer or Analyst, Operability Analysis
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 hours ago
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Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
Senior Software Engineer - Tech Distribution & Logistics Systems
Added 3 hours ago
A
Power System Engineer
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
2-5 years of related experience in the field of industrial electrification projects and power semiconductors applications;
Added 3 hours ago
Q
Analog Engineer, Staff
Qualcomm
Toronto, ON
- Full-time
Master's degree in Electrical Engineering or related field and 4+ years of ASIC design, verification, or related work experience.
Added 3 hours ago
T
Full Stack Engineer
Tookli
Mascouche, QC
- Full-time
Role Description The Full Stack Engineer will work on-site full time at Tookli’s location in Montreal, QC, contributing to the design, development, and maintenance of web applications from…
Added 4 hours ago
RR
Android & Robotics Software Developer
Remote Robotic
Ottawa, ON · Kanata, ON
- $40 to $55 CAD / hour
- Contract
…term of the contract. Working directly with the Lead Software Engineer and product team, you will help shape technical decisions and deliver a reliable, field-ready…
Added 5 hours ago
Q
ASICS Design Verification Engineer (Vancouver, Markham OR Remote)
Qualcomm
Remote, Canada
- Full-time
- Remote
Master’s degree in Computer Science, Electrical Engineer, Computer Engineering, or a closely related field
Added 5 hours ago
Q
Engineer
Qualcomm
Toronto, ON
- Full-time
…a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or…
Added 6 hours ago
M
Software Engineer
Microsoft
Vancouver, BC
- Full-time
As a Software Engineer, you will contribute to software and platform capabilities that support data connectivity and transformation. You will work alongside engineers, product managers, and…
Added 6 hours ago
Q
FY27 Intern - Digital Design Engineering Internship - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
As a Digital Design Engineer Intern, you’ll join a collaborative design team and contribute to the development of connectivity products. With guidance from experienced engineers, you’ll…
Added 6 hours ago
AB
Quality Supervisor
Amphenol Borisch Technologies
London, ON
- Full-time
BS Degree in Engineering or related field, or minimum 3 years of experience in Quality
Added 6 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Added 6 hours ago
PC
Azure Data Consultant, Senior Associate
PwC Canada
Toronto, ON
- Full-time
As a Senior Associate, Azure Data Engineer, you will play a key role in designing and building data solutions on Azure. You will work closely with project teams to deliver high-quality data…
Added 6 hours ago
KC
Associate – Applications Engineering Team
KEYENCE CANADA INC.
Mississauga, ON
- Full-time
Bachelor’s degree in an engineering discipline (i.e. Automotive, Mechanical/Electrical Engineer) and/or 1+ year of experience in industrial automation or quality control field preferred.…
Added 6 hours ago
Quality Control & Continuous Improvement Engineer
JDS Energy & Mining
Barkerville, BC
The Quality Control & Continuous Improvement Engineer is responsible for developing, implementing, and maintaining quality control systems and continuous improvement programs for…
Added 7 hours ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, ON
- Full-time
…may include rotating shifts and weekend work. Overtime and Field work may be…
Added 7 hours ago
C
Senior IT Systems Eng
Cognichip
Toronto, ON
- $150,000 to $185,000 CAD / year
- Full-time
We are hiring a Senior IT Systems Engineer to run and scale the systems that keep our team productive and secure across our Toronto and Redwood City offices and our remote staff. You will…
Added 7 hours ago
KC
Associate – Applications Engineering Team
KEYENCE CORPORATION
Mississauga, ON
- Full-time
Bachelor’s degree in an engineering discipline (i.e. Automotive, Mechanical/Electrical Engineer) and/or 1+ year of experience in industrial automation or quality control field preferred.…

Apptoza Inc.

Senior L3 AI Engineer

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior L3 AI Engineer (JS-3)

Workplace type: Montreal, QB

Hybrid

Requirement: Immediate

Senior Level 3 AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini

Role Summary

We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across the firm’s end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion). You will investigate complex queries that front-line support cannot resolve, work with lead Microsoft and vendor engineers on new features, and uplift the wider support team. Each engineer maintains broad coverage of the full portfolio while owning one product as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA tasks.

Key Responsibilities

Act as the first point of call for engineering issues across the AI portfolio and investigate complex queries that Level 2.5 cannot resolve.

Configure, deploy and scale AI products, including tenant and admin configuration, integrations and automation (e.g. M365, Entra ID, Purview/DLP, Azure OpenAI, connectors and the Power Platform).

Work with lead Microsoft and vendor engineers to test, validate and roll out new features and models, balancing speed of enablement against security and compliance.

Review Level 2.5 documentation and knowledge articles for quality and accuracy, and feed corrections back into the knowledge base.

Train and uplift the Level 2.5 support team; provide deep-dive guidance and escalation paths.

Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.

Drive incident, problem and root-cause analysis for platform reliability; contribute to post-implementation reviews.

Contribute to the longer-term goal of building an AI agent to automate training, Level 2 and QA activity.

Qualifications & Experience

6+ years in an engineering, platform or senior technical support role in enterprise environments (financial services preferred).

Hands-on experience deploying and supporting AI/LLM products or M365 at enterprise scale; strong understanding of generative-AI concepts.

Strong scripting and automation skills (e.g. Python, PowerShell, Microsoft Graph API) and familiarity with CI/CD concepts.

Experience with security and compliance controls relevant to AI (DLP/Purview, access management, SSO/SCIM, audit logging, responsible-AI policies).

Experience of connectors and/or the Power Platform; integration experience across M365, ServiceNow and identity platforms.

BSc/BA in Computer Science, Engineering or related field (or equivalent experience). For Montreal, bilingual (English/French) is an asset.

Core Skills

Deep technical troubleshooting and root-cause analysis across AI and M365 platforms.

Automation and scripting; ability to build tooling that reduces manual effort.

Feature and model evaluation; translating vendor releases into safe enterprise rollouts.

Knowledge-base authoring and mentoring of junior support staff.

Collaboration across locations with disciplined handover.

Key Performance Indicators

Time-to-resolution for escalated and complex engineering queries.

Quality of new-feature rollouts (defects, rollbacks, compliance adherence).

Accuracy and coverage of knowledge articles reviewed and improved.

Uplift in Level 2.5 first-time resolution as a result of training and documentation.

Contribution to automation/agent initiatives that reduce manual effort.

Working Conditions

Based in Montreal or Bengaluru with staggered hours to maximise daily coverage under the follow-the-sun model.

Operate within the follow-the-sun model across Montreal and Bengaluru, providing single-product ownership (acting as point of contact for one product) while maintaining broad coverage of the full AI portfolio,with structured handover of open items at shift change.

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More about this job

Responsibilities

Investigate and resolve complex engineering issues across enterprise AI products, configure and support AI platforms and integrations, and safely evaluate and roll out new features. Own one product while supporting the broader portfolio, improve knowledge resources, train Level 2.5 staff, contribute to reliability reviews, and help develop an AI agent to automate support and QA tasks.

Requirements

Requires 6+ years in an enterprise engineering, platform, or senior technical support role, hands-on experience deploying and supporting AI/LLM products or Microsoft 365 at scale, and strong scripting and automation skills. Candidates should understand AI-related security and compliance controls, integrations across Microsoft 365, ServiceNow, and identity platforms, and have a bachelor's degree in a relevant field or equivalent experience; French is an asset for Montreal.

Skills

AI Platform Troubleshooting
Microsoft 365
Generative AI
Python
PowerShell
Microsoft Graph API
Automation
CI/CD
AI Security and Compliance
Data Loss Prevention
Microsoft Purview
Identity and Access Management
Single Sign-On
SCIM
Power Platform
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Copilot
ChatGPT
Claude
Grok
Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Power Platform
ServiceNow
Microsoft Graph API
Python
PowerShell
CI/CD
Large Language Models
Generative AI
AI Integrations
Connectors
Identity and Access Management
Single Sign-On
SCIM
Audit Logging
Responsible AI
Incident Management
Root-Cause Analysis
Knowledge Management
Follow-the-Sun Support

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