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Added 7 hours ago
A
Software Engineer (React & TypeScript)
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Design, implement, test, and maintain high-quality, secure & stable code for use by other teams to deliver products and solutions for customers.
Added 8 hours ago
SS
Electrical Engineer-In-Training
Sunbelt Solomon
Saskatoon, SK
- Full-time
We are seeking a motivated Electrical Engineer in Training (EIT) to join our Engineering team. This role focuses on electrical systems design, including protection, control, and electrical…
Added 8 hours ago
Engineer, Test Equipment
Redlen Technologies Inc.
Saanichton, BC
Redlen is seeking a hands-on Engineer, Test Equipment to support the testing and validation of advanced photon-counting X-ray detector products in a high-volume manufacturing environment.…
Added 9 hours ago
R
SCADA Transmission Engineer
Raise
Burnaby, BC
- Full-time
As a SCADA Transmission Engineer, you will deliver complex, multi-discipline capital projects focused on integrating remote monitoring and control equipment across the power system.…
Added 9 hours ago
A
Software Engineer
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Design, implement, test, and maintain high-quality, secure & stable code for use by other teams to deliver products and solutions for customers.
Added 9 hours ago
A
Frontend Software Engineer – React/TypeScript
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Design, implement, test, and maintain high-quality, secure & stable code for use by other teams to deliver products and solutions for customers.
Added 10 hours ago
Senior AI Engineer, IT Solutions 1 1 1
Celestica International LP
Toronto, ON
We are seeking a highly motivated and technically proficient AI Engineer to join our growing Data & Analytics team. In this role, you will be a key liaison between business stakeholders and…
Added 10 hours ago
A
Quality Assurance Tech III
Actalent
Vancouver, BC
- $45 to $50 CAD / hour
- Contract
We are seeking a talented and highly motivated Quality Assurance Engineer for a contract position. The ideal candidate possesses excellent communication skills, attention to detail, and has…
Added 10 hours ago
VS
Applied AI Engineer (Generative AI & Agentic Apps) - Onsite Only
Vivid Soft Global
Montreal, QC
- Contract
We’re looking for a hands-on Applied AI Engineer to help business and technology teams move Generative AI use cases from idea to working software at a major financial institution. You’ll…
Added 10 hours ago
Agentic QA Engineer
TribalScale
Toronto, ON
This role is similar to a Forward Deployed Engineer (FDE) or Agentic Engineer, with a particular focus on software quality, test automation, and validating AI-driven workflows. You will…
Added 10 hours ago
C
IT Quality Engineer - AVP
Citi
Mississauga, ON
- Full-time
Citi is seeking an experienced IT Quality Engineer to lead quality assurance and test automation engineering for our Exchange Traded Derivatives (ETD) Clearing & Product Processor platforms.
Added 11 hours ago
Co-op Software Development Engineer in Test (SDET) - Winter 2027
Global Relay
Vancouver, BC
Conduct code reviews, improve and maintain quality of the automation code
Added 11 hours ago
Co-op Software Development Engineer in Test (SDET) - Winter 2027
Global Relay
Halifax, NS
Conduct code reviews, improve and maintain quality of the automation code
Added 11 hours ago
GR
Co-op Software Development Engineer in Test (SDET) - Winter 2027
Global Relay
Halifax, NS
- $42,000 to $56,400 CAD / month
- Full-time
Conduct code reviews, improve and maintain quality of the automation code
Added 11 hours ago
Y
Developer / QE Automation Engineer
Yochana
NS · Nova Scotia, Canada
- Contract
Job Title: Developer / QE Automation Engineer
Added 11 hours ago
GR
Co-op Software Development Engineer in Test (SDET) - Winter 2027
Global Relay
Vancouver, BC
- Full-time
Conduct code reviews, improve and maintain quality of the automation code
Added 12 hours ago
M
Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…addressing new or complex challenges. This role is well suited to an engineer who wants to strengthen their technical capabilities, take meaningful ownership of their work and continue…
Added 12 hours ago
F
Senior Software Engineer (AI & Full Stack)
Fable
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
This is a senior individual contributor role for an engineer who enjoys solving complex technical problems, takes ownership without waiting for direction, and consistently delivers…
Added 12 hours ago
AM
IP Silicon Validation Engineer
Advanced Micro Devices, Inc
Vancouver, BC
- Full-time
The AMD NBIO Team is on the lookout for a dynamic, upbeat IP Validation Design Engineer to join our growing team. As a key contributor to the success of AMD’s IP, you will be part of a…
Added 12 hours ago
Q
Electronics Engineer
Quectel
Richmond, BC
- Full-time
· Collaborate with project, software, RF, test, and quality teams to ensure hardware delivery.
Added 13 hours ago
T
Senior Python Test Automation Engineer
Telesat
Ottawa, ON
- Full-time
We are seeking a senior Python Automation Engineer to design, build, and maintain scalable test automation frameworks for distributed, event-driven applications. This is a hands-on…
Added 13 hours ago
S
Business Intelligence (BI) Data Engineer
Semex
Guelph, ON
- Full-time
We are currently looking for a BI Data Engineer to fill a new role and join our Information Technology team. Reporting to the Data Platform Lead, this role will be responsible for…
Added 14 hours ago
RT
Laboratory Technician
Rio Tinto
Kitimat, BC
- Full-time
Immediately notifying process plant operations supervisor & metallurgical engineer of any laboratory test result that suggests serious problems in the process plant
Added 14 hours ago
AI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Apptoza Inc.
Toronto, ON
- Contract
5+ years of relevant experience in Quality Engineering, Quality Assurance, test automation, or software development.
Added 14 hours ago
SS
Embedded Software Test Engineer / HSIT – ISO 26262
Sopra Steria
Ottawa, ON
- Full-time
We are looking for a detail-oriented Embedded Software Test / Verification & Validation Engineer to support testing activities within an HSIT team in an automotive environment.

Apptoza Inc.

Senior L3 AI Engineer

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior L3 AI Engineer (JS-3)

Workplace type: Montreal, QB

Hybrid

Requirement: Immediate

Senior Level 3 AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini

Role Summary

We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across the firm’s end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion). You will investigate complex queries that front-line support cannot resolve, work with lead Microsoft and vendor engineers on new features, and uplift the wider support team. Each engineer maintains broad coverage of the full portfolio while owning one product as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA tasks.

Key Responsibilities

Act as the first point of call for engineering issues across the AI portfolio and investigate complex queries that Level 2.5 cannot resolve.

Configure, deploy and scale AI products, including tenant and admin configuration, integrations and automation (e.g. M365, Entra ID, Purview/DLP, Azure OpenAI, connectors and the Power Platform).

Work with lead Microsoft and vendor engineers to test, validate and roll out new features and models, balancing speed of enablement against security and compliance.

Review Level 2.5 documentation and knowledge articles for quality and accuracy, and feed corrections back into the knowledge base.

Train and uplift the Level 2.5 support team; provide deep-dive guidance and escalation paths.

Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.

Drive incident, problem and root-cause analysis for platform reliability; contribute to post-implementation reviews.

Contribute to the longer-term goal of building an AI agent to automate training, Level 2 and QA activity.

Qualifications & Experience

6+ years in an engineering, platform or senior technical support role in enterprise environments (financial services preferred).

Hands-on experience deploying and supporting AI/LLM products or M365 at enterprise scale; strong understanding of generative-AI concepts.

Strong scripting and automation skills (e.g. Python, PowerShell, Microsoft Graph API) and familiarity with CI/CD concepts.

Experience with security and compliance controls relevant to AI (DLP/Purview, access management, SSO/SCIM, audit logging, responsible-AI policies).

Experience of connectors and/or the Power Platform; integration experience across M365, ServiceNow and identity platforms.

BSc/BA in Computer Science, Engineering or related field (or equivalent experience). For Montreal, bilingual (English/French) is an asset.

Core Skills

Deep technical troubleshooting and root-cause analysis across AI and M365 platforms.

Automation and scripting; ability to build tooling that reduces manual effort.

Feature and model evaluation; translating vendor releases into safe enterprise rollouts.

Knowledge-base authoring and mentoring of junior support staff.

Collaboration across locations with disciplined handover.

Key Performance Indicators

Time-to-resolution for escalated and complex engineering queries.

Quality of new-feature rollouts (defects, rollbacks, compliance adherence).

Accuracy and coverage of knowledge articles reviewed and improved.

Uplift in Level 2.5 first-time resolution as a result of training and documentation.

Contribution to automation/agent initiatives that reduce manual effort.

Working Conditions

Based in Montreal or Bengaluru with staggered hours to maximise daily coverage under the follow-the-sun model.

Operate within the follow-the-sun model across Montreal and Bengaluru, providing single-product ownership (acting as point of contact for one product) while maintaining broad coverage of the full AI portfolio,with structured handover of open items at shift change.

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More about this job

Responsibilities

Investigate and resolve complex engineering issues across enterprise AI products, configure and support AI platforms and integrations, and safely evaluate and roll out new features. Own one product while supporting the broader portfolio, improve knowledge resources, train Level 2.5 staff, contribute to reliability reviews, and help develop an AI agent to automate support and QA tasks.

Requirements

Requires 6+ years in an enterprise engineering, platform, or senior technical support role, hands-on experience deploying and supporting AI/LLM products or Microsoft 365 at scale, and strong scripting and automation skills. Candidates should understand AI-related security and compliance controls, integrations across Microsoft 365, ServiceNow, and identity platforms, and have a bachelor's degree in a relevant field or equivalent experience; French is an asset for Montreal.

Skills

AI Platform Troubleshooting
Microsoft 365
Generative AI
Python
PowerShell
Microsoft Graph API
Automation
CI/CD
AI Security and Compliance
Data Loss Prevention
Microsoft Purview
Identity and Access Management
Single Sign-On
SCIM
Power Platform
Root-Cause Analysis

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Copilot
ChatGPT
Claude
Grok
Gemini
Zoom AI Companion
Microsoft 365
Azure OpenAI
Microsoft Entra ID
Microsoft Purview
Data Loss Prevention
Power Platform
ServiceNow
Microsoft Graph API
Python
PowerShell
CI/CD
Large Language Models
Generative AI
AI Integrations
Connectors
Identity and Access Management
Single Sign-On
SCIM
Audit Logging
Responsible AI
Incident Management
Root-Cause Analysis
Knowledge Management
Follow-the-Sun Support

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