Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 11 mins ago
R
Project Engineering Manager
Refresco
ON · Mississauga, ON
- Full-time
The Project Engineering Manager will be responsible for moderate to complex project planning and execution for various business opportunities. This corporate position oversees projects…
Added 11 mins ago
MC
Technical Resolution Team Lead
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Here We Grow Again! Technical Resolution Team Lead (Hybrid - St. Thomas, ON Office)
Added 11 mins ago
MC
Technical Resolution Team Lead
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Here We Grow Again! Technical Resolution Team Lead (Hybrid - St. Thomas, ON Office)
Added 11 mins ago
TA
Forward Deployed Engineer (FDE) - GenAI / Agentic AI
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
We're looking for a Forward Deployed Engineer who thrives at the intersection of client problem-solving and hands-on AI engineering. You'll partner directly with clients and engineering…
Added 11 mins ago
E
Digital Transformation & Change Management Senior Manager
Equinix
Toronto, ON
- Full-time
Partner with the Role Enablement lead and the Engineering and AI technical enablement experts so that change and enablement are planned and delivered together
Added 11 mins ago
A
Agent Methode
Actalent
Montreal, QC
- $36 to $57 CAD / hour
- Contract
Added 11 mins ago
A
Agent Methode
Actalent
Longueuil, QC
- $36 to $57 CAD / hour
- Contract
Added 11 mins ago
A
Civil Designer
Actalent
Montreal, QC
- Contract
The Civil Designer supports the civil engineering team in delivering high-quality design solutions for large and small multi-disciplinary projects. This role focuses on producing accurate…
Added 11 mins ago
A
Ingenieur RAMS / RAMS Engineer
Actalent
Montreal, QC
- $30 to $55 CAD / hour
- Contract
Environnement de travail hybride avec 3 à 4 jours par semaine sur site à Montréal, QC ou Ottawa, ON · Hybrid work schedule with 3-4 days per week on-site in Montreal, QC or Ottawa, ON
Added 11 mins ago
R&
Business Analyst V
Robertson & Company Ltd.
Toronto, ON
- Contract
Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements, including…
Added 11 mins ago
A
Agent Methode
Actalent
Laval, QC
- $36 to $57 CAD / hour
- Contract
Added 11 mins ago
SA
Director of Engineering
Schema App
Canada
- Full-time
Schema App is looking for a Director of Engineering to partner with our CTO in leading our engineering organization. You'll set the engineering strategy and operating model, lead our team…
Added 11 mins ago
A
Project Manager
Actalent
Vaughan, ON
- $95,500 to $140,000 CAD / year
- Full-time
Coordinate contractors, consultants, engineering firms, and equipment suppliers throughout project execution to ensure deliverables meet technical, safety, quality, and schedule…
Added 11 mins ago
A
Civil Designer
Actalent
Calgary, AB
- Contract
The Civil Designer supports the civil engineering team in delivering high-quality design solutions for large and small multi-disciplinary projects. This role focuses on producing accurate…
Added 11 mins ago
A
Civil Designer
Actalent
Mississauga, ON
- Contract
The Civil Designer supports the civil engineering team in delivering high-quality design solutions for large and small multi-disciplinary projects. This role focuses on producing accurate…
Added 12 mins ago
Integrated Const Tech Spec
PCL Construction
Calgary, AB
…success, and that shared commitment drives how we work, grow and lead in the construction…
Added 12 mins ago
S
Electrical Engineer - ALTO project / cadence
SYSTRA
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 12 mins ago
A
Civil Designer
Actalent
Vancouver, BC
- Contract
The Civil Designer supports the civil engineering team in delivering high-quality design solutions for large and small multi-disciplinary projects. This role focuses on producing accurate…
Added 12 mins ago
TR
Technical Lead, Security Platforms (Contract)
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
Reporting to the Manager of Cyber Threat Prevention, the Technical Lead, Security Platforms designs, integrates, automates and sustains Teck’s enterprise security technology-stack while…
Added 12 mins ago
A
Proposal manager
ABB
Milton, ON
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 12 mins ago
W
Sr. Associate Software Development Engineer, Mobile
Workday
Vancouver, BC
- Full-time
…experience. We believe the best mobile apps combine not only engineering excellence, but also world class UX. If you're interested in joining a team of passionate engineers who eagerly…
Added 12 mins ago
A
Civil Engineer
Actalent
Calgary, AB
- $70 to $80 CAD / hour
- Contract
Manage and lead civil projects ensuring successful completion.
Added 12 mins ago
A
Proposal manager
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 12 mins ago
K
DEVOPS ENGINEER
Kablamo
Toronto, ON
- Full-time
Kablamo is an impact-driven software engineering company (teamkablamo.com). We bring engineering, data, and AI expertise to solve complex problems – with the intellectual horsepower to know…
Added 12 mins ago
W
Sr. Associate Software Development Engineer, Mobile
Workday
Victoria, BC
- Full-time
…experience. We believe the best mobile apps combine not only engineering excellence, but also world class UX. If you're interested in joining a team of passionate engineers who eagerly…

Apptoza Inc.

Senior L3 AI Engineer

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Senior L3 AI Engineer

Workplace type: Montreal, QC

Fulltime – Hybrid

Requirement: Immediate

JS-3

Senior Level 3 AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini

Role Summary

We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across the firm’s end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion). You will investigate complex queries that front-line support cannot resolve, work with lead Microsoft and vendor engineers on new features, and uplift the wider support team. Each engineer maintains broad coverage of the full portfolio while owning one product as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA tasks.

Key Responsibilities

Act as the first point of call for engineering issues across the AI portfolio and investigate complex queries that Level 2.5 cannot resolve.

Configure, deploy and scale AI products, including tenant and admin configuration, integrations and automation (e.g. M365, Entra ID, Purview/DLP, Azure OpenAI, connectors and the Power Platform).

Work with lead Microsoft and vendor engineers to test, validate and roll out new features and models, balancing speed of enablement against security and compliance.

Review Level 2.5 documentation and knowledge articles for quality and accuracy, and feed corrections back into the knowledge base.

Train and uplift the Level 2.5 support team; provide deep-dive guidance and escalation paths.

Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.

Drive incident, problem and root-cause analysis for platform reliability; contribute to post-implementation reviews.

Contribute to the longer-term goal of building an AI agent to automate training, Level 2 and QA activity.

Qualifications & Experience

6+ years in an engineering, platform or senior technical support role in enterprise environments (financial services preferred).

Hands-on experience deploying and supporting AI/LLM products or M365 at enterprise scale; strong understanding of generative-AI concepts.

Strong scripting and automation skills (e.g. Python, PowerShell, Microsoft Graph API) and familiarity with CI/CD concepts.

Experience with security and compliance controls relevant to AI (DLP/Purview, access management, SSO/SCIM, audit logging, responsible-AI policies).

Experience of connectors and/or the Power Platform; integration experience across M365, ServiceNow and identity platforms.

BSc/BA in Computer Science, Engineering or related field (or equivalent experience). For Montreal, bilingual (English/French) is an asset.

Core Skills

Deep technical troubleshooting and root-cause analysis across AI and M365 platforms.

Automation and scripting; ability to build tooling that reduces manual effort.

Feature and model evaluation; translating vendor releases into safe enterprise rollouts.

Knowledge-base authoring and mentoring of junior support staff.

Collaboration across locations with disciplined handover.

Key Performance Indicators

Time-to-resolution for escalated and complex engineering queries.

Quality of new-feature rollouts (defects, rollbacks, compliance adherence).

Accuracy and coverage of knowledge articles reviewed and improved.

Uplift in Level 2.5 first-time resolution as a result of training and documentation.

Contribution to automation/agent initiatives that reduce manual effort.

Working Conditions

Based in Montreal or Bengaluru with staggered hours to maximise daily coverage under the follow-the-sun model.

Operate within the follow-the-sun model across Montreal and Bengaluru, providing single-product ownership (acting as point of contact for one product) while maintaining broad coverage of the full AI portfolio,with structured handover of open items at shift change.

Apply on LinkedIn About employer

More about this job

Responsibilities

Resolve complex engineering escalations across the enterprise AI portfolio, configure and support AI products and integrations, and safely test and roll out new features and models. Improve support quality through documentation reviews, team training, product ownership, incident analysis, and contributions to AI-driven automation.

Requirements

Requires 6+ years in enterprise engineering, platform, or senior technical support, with hands-on experience deploying and supporting AI/LLM products or Microsoft 365 at scale. Candidates should bring scripting and automation skills, knowledge of AI-related security and compliance controls, integration experience, and a computer science, engineering, or related degree or equivalent experience.

Skills

AI Platform Troubleshooting
Root-Cause Analysis
Microsoft 365
Generative AI
Python
PowerShell
Microsoft Graph API
Automation
CI/CD
AI Security and Compliance
Data Loss Prevention
Microsoft Purview
Identity and Access Management
Single Sign-On
Power Platform
Knowledge-Base Authoring

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Copilot
ChatGPT
Claude
Grok
Gemini
Zoom AI Companion
Large Language Models
Microsoft 365
Entra ID
Microsoft Purview
Data Loss Prevention
Azure OpenAI
Power Platform
Microsoft Graph API
Python
PowerShell
CI/CD
ServiceNow
Connectors
Identity Platforms
Single Sign-On
SCIM
Audit Logging
Responsible AI
Feature Evaluation
Model Evaluation
Incident Management
Problem Management
Root-Cause Analysis
Knowledge Base

Report this job

Work requirements

Jobs in Canada