Jobs in Canada

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Added 1 hour ago
Q
DFT Engineer, Staff
Qualcomm
Toronto, ON
- Full-time
…create a smarter, connected future for all. As a Qualcomm DFT Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems,…
Added 1 hour ago
FI
Staff Product Consultant (6-month contract)
Fulfillment IQ
Remote, Canada
- Contract
- Remote
Job Title: Staff Product Consultant (6-Month Contract)
Added 1 hour ago
W
Senior Mechanical Engineer
WalterFedy
Hamilton, ON
- Full-time
Professional Engineer (P.E.) license or equivalent certification required
Added 2 hours ago
GM
4th Class Ticket Shift Power Engineer
Grain Millers, Inc.
Yorkton, SK
- Full-time
Must hold a valid 4th class steam engineering ticket · Must have strong mechanical skills
Added 2 hours ago
G
Deputy Quality Manager
GFT
Toronto, ON
- Full-time
Must possess a driver’s license to fulfill the essential functions of the position
Added 3 hours ago
K
Process Design Engineer/Analyst
Kinectrics
Toronto, ON
- Full-time
Innovation: Our staff proudly develop innovations that push the industry forward.
Added 3 hours ago
HH
Fredericton Chief Power Engineer 1 (2001) PCN 1155658
Horizon Health Network
Oromocto, NB
- Full-time
Must hold a valid 3rd class power engineer’s license in accordance with the Boiler and Pressure Vessel Act · Must have two years of related experience
Added 3 hours ago
Lifting Engineer
VINCI Construction Grands Projets Canada
Pickering, ON
Lifting Engineer oversees lifting activities on site, preparing the works for lifting activities
Added 4 hours ago
LM
Systems Engineer Stf - Electronic Warfare
Lockheed Martin
Ottawa, ON
- Full-time
The Electronic Warfare (EW) Programs team, located in Kanata Ontario, requires a Senior Systems Engineer to work alongside Department of National Defence (DND) in support of the Strongbow…
Added 4 hours ago
AE
Water Treatment Operations Technician
Associated Engineering
Calgary, AB
- Full-time
Collaborate with engineers, technologists, contractors, and utility staff during construction, commissioning, and operational readiness activities.
Added 4 hours ago
AE
Senior Bridge Engineer
Associated Engineering
Calgary, AB
- Full-time
…Company is seeking an experienced and dedicated Senior Bridge Engineer to join our team in our Calgary office. In this role you will be responsible for carrying out detailed technical work…
Added 4 hours ago
AE
Senior Bridge Engineer
Associated Engineering
Calgary, AB
- Full-time
…Company is seeking an experienced and dedicated Senior Bridge Engineer to join our team in our Calgary office. In this role you will be responsible for carrying out detailed technical work…
Added 4 hours ago
S
Staff Technical Support Engineer
Semtech
Richmond, BC · CAN - Richmond, BC
- Full-time
Added 4 hours ago
SC
Civil/Water Resources Engineer (Mine Water Management)
SRK Consulting
Sudbury, ON
- Full-time
Must be based in Sudbury, Ontario
Added 4 hours ago
L
Staff Software Engineer - Digital Engineering
lululemon
Vancouver, BC
- Full-time
We are looking for a Staff Software Engineer who can operate across this ecosystem and help shape the technical direction of our digital experiences. The ideal candidate brings deep…
Added 4 hours ago
WI
Hydraulic Modeling, Water Resources Engineer
WSP in Canada
Markham, ON
- Full-time
As an Intermediate/Senior Hydraulic Modeling Engineer within our Hydraulic Master Planning Team, you will lead complex infrastructure planning initiatives that support sustainable growth,…
Added 5 hours ago
G
Deputy Quality Manager
GFT
Toronto, ON
- Full-time
Must possess a driver’s license to fulfill the essential functions of the position
Added 5 hours ago
WI
Hydraulic Modeling, Water Resources Engineer
WSP in Canada
Vaughan, ON
- Full-time
As an Intermediate/Senior Hydraulic Modeling Engineer within our Hydraulic Master Planning Team, you will lead complex infrastructure planning initiatives that support sustainable growth,…
Added 5 hours ago
WI
Senior Electrical Engineer, Buildings
WSP in Canada
AB · Edmonton, AB
- Full-time
Professional Engineer (P.Eng.) registration with APEGA, or eligibility for registration in Alberta.
Added 5 hours ago
A
Team leader bridges and engineering structures
AtkinsRéalis
Toronto, ON · Ottawa, ON
- Full-time
Manage the staff of the team he supervises (15-20%):
Added 5 hours ago
EG
Roadway Segment Lead
Egis Group
Toronto, ON
- $150,000 to $200,000 CAD / year
- Full-time
Providing mentorship, support, and oversight to other engineers and technical staff working on your projects.
Added 5 hours ago
AI
Senior Level 3 AI Engineer – Copilot, ChatGPT, Grok, Claude & Gemini
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok…
Added 5 hours ago
AI
Senior L3 AI Engineer
Apptoza Inc.
Montreal, QC
- Full-time
Senior Level 3 AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini
Added 5 hours ago
Director Design and Capital Development
University of Guelph
Guelph, ON
This position is represented by the agreement between the Professional Staff Association and the University of Guelph
Added 6 hours ago
C
Senior Overhead Transmission Lines Engineer
CIMA+
Kelowna, BC
- $134,080 to $184,000 CAD / year
- Full-time
…what’s expected of us to meet the challenges of tomorrow and engineer a better…

Apptoza Inc.

Senior L3 AI Engineer

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Senior L3 AI Engineer

Workplace type: Montreal, QC

Fulltime – Hybrid

Requirement: Immediate

JS-3

Senior Level 3 AI Engineer - Copilot / ChatGPT / Grok / Claude / Gemini

Role Summary

We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across the firm’s end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok and Gemini, together with other AI products as they are introduced (for example Zoom AI Companion). You will investigate complex queries that front-line support cannot resolve, work with lead Microsoft and vendor engineers on new features, and uplift the wider support team. Each engineer maintains broad coverage of the full portfolio while owning one product as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA tasks.

Key Responsibilities

Act as the first point of call for engineering issues across the AI portfolio and investigate complex queries that Level 2.5 cannot resolve.

Configure, deploy and scale AI products, including tenant and admin configuration, integrations and automation (e.g. M365, Entra ID, Purview/DLP, Azure OpenAI, connectors and the Power Platform).

Work with lead Microsoft and vendor engineers to test, validate and roll out new features and models, balancing speed of enablement against security and compliance.

Review Level 2.5 documentation and knowledge articles for quality and accuracy, and feed corrections back into the knowledge base.

Train and uplift the Level 2.5 support team; provide deep-dive guidance and escalation paths.

Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.

Drive incident, problem and root-cause analysis for platform reliability; contribute to post-implementation reviews.

Contribute to the longer-term goal of building an AI agent to automate training, Level 2 and QA activity.

Qualifications & Experience

6+ years in an engineering, platform or senior technical support role in enterprise environments (financial services preferred).

Hands-on experience deploying and supporting AI/LLM products or M365 at enterprise scale; strong understanding of generative-AI concepts.

Strong scripting and automation skills (e.g. Python, PowerShell, Microsoft Graph API) and familiarity with CI/CD concepts.

Experience with security and compliance controls relevant to AI (DLP/Purview, access management, SSO/SCIM, audit logging, responsible-AI policies).

Experience of connectors and/or the Power Platform; integration experience across M365, ServiceNow and identity platforms.

BSc/BA in Computer Science, Engineering or related field (or equivalent experience). For Montreal, bilingual (English/French) is an asset.

Core Skills

Deep technical troubleshooting and root-cause analysis across AI and M365 platforms.

Automation and scripting; ability to build tooling that reduces manual effort.

Feature and model evaluation; translating vendor releases into safe enterprise rollouts.

Knowledge-base authoring and mentoring of junior support staff.

Collaboration across locations with disciplined handover.

Key Performance Indicators

Time-to-resolution for escalated and complex engineering queries.

Quality of new-feature rollouts (defects, rollbacks, compliance adherence).

Accuracy and coverage of knowledge articles reviewed and improved.

Uplift in Level 2.5 first-time resolution as a result of training and documentation.

Contribution to automation/agent initiatives that reduce manual effort.

Working Conditions

Based in Montreal or Bengaluru with staggered hours to maximise daily coverage under the follow-the-sun model.

Operate within the follow-the-sun model across Montreal and Bengaluru, providing single-product ownership (acting as point of contact for one product) while maintaining broad coverage of the full AI portfolio,with structured handover of open items at shift change.

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More about this job

Responsibilities

Resolve complex engineering escalations across the enterprise AI portfolio, configure and support AI products and integrations, and safely test and roll out new features and models. Improve support quality through documentation reviews, team training, product ownership, incident analysis, and contributions to AI-driven automation.

Requirements

Requires 6+ years in enterprise engineering, platform, or senior technical support, with hands-on experience deploying and supporting AI/LLM products or Microsoft 365 at scale. Candidates should bring scripting and automation skills, knowledge of AI-related security and compliance controls, integration experience, and a computer science, engineering, or related degree or equivalent experience.

Skills

AI Platform Troubleshooting
Root-Cause Analysis
Microsoft 365
Generative AI
Python
PowerShell
Microsoft Graph API
Automation
CI/CD
AI Security and Compliance
Data Loss Prevention
Microsoft Purview
Identity and Access Management
Single Sign-On
Power Platform
Knowledge-Base Authoring

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Copilot
ChatGPT
Claude
Grok
Gemini
Zoom AI Companion
Large Language Models
Microsoft 365
Entra ID
Microsoft Purview
Data Loss Prevention
Azure OpenAI
Power Platform
Microsoft Graph API
Python
PowerShell
CI/CD
ServiceNow
Connectors
Identity Platforms
Single Sign-On
SCIM
Audit Logging
Responsible AI
Feature Evaluation
Model Evaluation
Incident Management
Problem Management
Root-Cause Analysis
Knowledge Base

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Jobs in Canada