Jobs in Canada

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Added 14 mins ago
SI
Senior Business Integration Consultant
Sovereign Insurance
Winnipeg, MB · Toronto, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 14 mins ago
OR
Party Shop Sales Associate - 3170 Burlington North
OSL Retail Services Inc
Burlington, ON
- Other
…select locations for Party Shop. Reporting to the Party Shop Lead, the Party Shop Associate will be responsible to achieve all daily sales and operations targets. They will display…
Added 14 mins ago
Logistics Project Manager - Montreal
Nordex Group
Montreal, QC
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 14 mins ago
PC
Youth Support Worker (Temporary Full-Time)
PLEA Community Services Society of BC
Port Coquitlam, BC
- Full-time
…helping those we serve to overcome the challenges they face and lead fulfilling…
Added 14 mins ago
M
Senior Legal Counsel – Employment & Litigation
MDA
Brampton, ON
- Full-time
Employment Claims & Investigations: Lead the defence and settlement of all employment-related claims while ensuring consistency with the organization’s business objectives. Support HR…
Added 14 mins ago
VC
Physician - Complex Care, Oak Care Centre (OCC)
Vancouver Coastal Health
Vancouver, BC
- Part-time
A commitment to participate in new methods in health improvement and care delivery
Added 14 mins ago
RM
Guest Services Manager - Vancouver (Seasonal Full Time, February to October)
Rocky Mountaineer
Vancouver, BC
- Full-time
Serving It Right (SIR) or ProServe certification required; Food Safe Level 2 preferred
Added 14 mins ago
TS
Senior UX Designer
Technical Safety BC
Vancouver, BC
- Full-time
Lead the design of accessible, intuitive, and effective digital experiences across Technical Safety BC's digital platforms.
Added 14 mins ago
AP
Account Representative - Sudbury Region
Atlantic Packaging Products Ltd.
ON · Greater Sudbury / Grand Sudbury, ON
- Full-time
Collaborate with internal teams to ensure timely delivery and customer satisfaction
Added 14 mins ago
TM
Manager, HR Services and Operations
The Mustard SEED Society
Calgary, AB
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
Added 14 mins ago
Senior Manager, Experience Design
Electronic Arts
Vancouver, BC
As a Senior Manager of Experience Design, you will lead an Experience Design team responsible for shaping cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You…
Added 14 mins ago
ML
Finance Manager SG&A
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
Lead SG&A budget and forecast development across corporate functions and cost centres
Added 14 mins ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Contract
Join a well-established organization in the automotive services and equipment sector as a Credit Team Lead. This role involves supporting the Credit Manager, providing high-level credit…
Added 14 mins ago
LC
Associate Product Manager
Loblaw Companies Limited
Brampton, ON
- Full-time
…information a vendor will require in order to support the on-time delivery of a project, as well as understand LCL critical path…
Added 28 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Technical Specialist, Real Property Management, provides real property management services to support the delivery of Client-Partner real property projects and programs. The incumbent…
Added 28 mins ago
VH
RPN - Hospital & Partnership Program (Western Region)
VHA Home HealthCare
Mississauga, ON
- Part-time
The successful candidate will work evening shifts and participate in a bi-weekly weekend rotation
Added 28 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
Lead workshops and working sessions with front-line employees, team leads, leaders, technical teams, and external partners.
Added 28 mins ago
AH
Outside Sales Representative
A Hiring Company
Peace River, AB
- Full-time
Closing sales deals which may include the delivery of equipment to the customer’s site
Added 28 mins ago
U
Insurance Business Analyst
UST
ON · Ontario, Canada
- Full-time
As a consultant, you will diagnose business problems and lead analysis and transformation work for insurance clients across underwriting, claims, distribution, policy administration, and…
Added 28 mins ago
H
UAT lead
Hays
Toronto, ON
- Contract
We are seeking an experienced UAT (User Acceptance Testing) Lead to lead end-to-end User Acceptance Testing activities for large-scale banking and financial services initiatives. The ideal…
Added 28 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
Lead workshops and working sessions with front-line employees, team leads, leaders, technical teams, and external partners.
Added 28 mins ago
BC
Program BIM Lead
Bechtel Corporation
Toronto, ON
- Full-time
Bechtel Infrastructure will work in a Delivery Partner role within an integrated team with the customer organization for the Ontario Line Project in Toronto, Ontario. The project scope…
Added 28 mins ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
…overseeing multi-stream projects, and ensuring high-quality service…
Added 28 mins ago
P&
Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
Added 28 mins ago
WI
Senior Information Technology Consultant, Buildings
WSP in Canada
Victoria, BC
- Full-time
As a Senior Information Technology Consultant with our British Columbia Building Technology team, you'll lead the design and delivery of secure, connected, future-ready buildings. Based in…

Apptoza Inc.

ServiceNow Solution Architect (ITSM, ITOM, CMDB, SecOps)

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 10-15 years of IT experience with expert ServiceNow architecture, implementation, enhancement and application management.
Posting language: English
Posted: Nov 13, 2026

Original job description

Role: ServiceNow Solution Architect (ITSM, ITOM, CMDB, SecOps)

Location: Vancouver, BC Onsite

Job Description

Role Overview

The person will own end-to-end ServiceNow solution architecture for the account, with expert-level ownership across ITSM, ITOM, CMDB, SecOps and related platform capabilities. The role defines architecture, governance, integration strategy, data model, platform roadmap, upgrade approach and delivery standards.

Key Accountabilities

Own ServiceNow solution architecture across ITSM, ITOM, CMDB, SecOps and related capabilities.

Translate business requirements, application management scope, enhancement demand and operational pain points into scalable designs.

Define architecture principles, CSDM/CMDB strategy, data model, integration patterns, security model, governance and upgrade roadmap.

Lead ITSM design for incident, problem, change, request, knowledge, catalog, SLA, major incident and reporting.

Lead ITOM architecture for Discovery, Service Mapping, event/alert integrations, service health and CMDB population.

Define CMDB governance, CI class model, relationships, reconciliation, quality controls, ownership and integrations.

Provide SecOps guidance for security incident response, vulnerability response, integrations and risk-based remediation.

Design integrations using REST/SOAP, MID Server, IntegrationHub, monitoring tools, identity platforms, DevOps tools and reporting platforms.

Guide technical teams on configuration, scripting, workflows, Flow Designer, integrations, ATF and engineering best practices.

Review enhancements, defects, releases and changes for maintainability, performance, security, compliance and upgrade safety.

Define platform roadmap, governance forums, demand prioritization, release cadence, technical debt remediation and improvement.

Support proposals, estimation, transition, knowledge transfer, risks, dependencies and delivery quality.

Experience Required

Executive communication with customer stakeholders, tower leads, architects, service owners and delivery leadership.

Minimum 10-15 years of IT experience with expert ServiceNow architecture, implementation, enhancement and application management.

Architecture across ITSM, ITOM, CMDB and SecOps.

Platform configuration, scripting, Flow Designer, IntegrationHub, MID Server, REST/SOAP and Portal/Workspace concepts.

CSDM-aligned CMDB, Discovery, Service Mapping, CI lifecycle, reconciliation, certification and governance.

ITSM process design across incident, problem, change, request, catalog, knowledge, SLA and reporting.

SecOps security incident and vulnerability response experience preferred.

ITOM Discovery, Service Mapping, Event Management/AIOps and service health preferred.

Architecture governance, design reviews, release planning, upgrades, instance health and performance optimization.

Agile Development, ATF, DevOps integrations, source control, testing and release management preferred.

Utility, regulated enterprise, SaaS governance or managed services experience preferred.

Technical Skills

ServiceNow ITSM, ITOM, CMDB, SecOps and platform architecture.

CSDM, CMDB governance, Discovery, Service Mapping, Event Management/AIOps and service graph.

Incident, problem, change, request, catalog, knowledge, SLA, major incident and reporting design.

Security Incident Response, Vulnerability Response and security tool integrations.

Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, Flow Designer and Workflow.

IntegrationHub, MID Server, REST/SOAP and enterprise integration patterns.

Workspace/Service Portal, UI Builder awareness, ACLs, roles, groups, data policies and security.

ATF, upgrades, instance health, performance tuning, release and technical debt management.

Agile, DevOps, Jira/Azure DevOps/Git and managed services operations.

ITIL, metrics, operational reporting, compliance and audit support.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own end-to-end ServiceNow architecture across ITSM, ITOM, CMDB, and SecOps, defining platform governance, data models, integrations, security, and the roadmap. Lead solution design and technical teams, while overseeing releases, upgrades, quality, performance, and continuous improvement.

Requirements

Requires 10–15 years of IT experience and expert-level ServiceNow architecture, implementation, enhancement, and application management experience across ITSM, ITOM, CMDB, and SecOps. Strong knowledge of CSDM, integrations, platform configuration and scripting, governance, and stakeholder communication is expected; SecOps, regulated enterprise, and DevOps experience are preferred.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Security Operations
CSDM
CMDB Governance
Discovery
Service Mapping
Event Management
IntegrationHub
MID Server
REST/SOAP Integrations
Flow Designer
ITIL
Automated Test Framework

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
SecOps
CSDM
Discovery
Service Mapping
Event Management
AIOps
IntegrationHub
MID Server
REST
SOAP
Flow Designer
Business Rules
Script Includes
Client Scripts
UI Policies
Service Portal
UI Builder
Access Control Lists
Automated Test Framework
ITIL
Agile Development
DevOps
Jira
Azure DevOps
Git
Release Management

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Work requirements

Jobs in Canada