Jobs in Canada

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Added 10 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 10 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
You’ll work alongside project managers and teams across the organization, including Claims, Assistance, Operations, Partnerships & Client Relations, Product, Marketing & Communications,…
Added 10 mins ago
LC
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
The Pas, MB
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 10 mins ago
U
Insurance Business Analyst
UST
ON · Ontario, Canada
- Full-time
Policy and billing operations: core-system replacement (e.g., Guidewire, Duck Creek, Majesco), service center optimization
Added 10 mins ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 10 mins ago
H
UAT lead
Hays
Toronto, ON
- Contract
We are seeking an experienced UAT (User Acceptance Testing) Lead to lead end-to-end User Acceptance Testing activities for large-scale banking and financial services initiatives. The ideal…
Added 10 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
You’ll work alongside project managers and teams across the organization, including Claims, Assistance, Operations, Partnerships & Client Relations, Product, Marketing & Communications,…
Added 10 mins ago
U
Senior Business Analyst
UST
ON · Ontario, Canada
- Full-time
…reinsurance administration processes, including Administration, Operations, Technical Accounting, Claims, Billing, and Reporting. You will support client initiatives and projects related to…
Added 10 mins ago
BC
Program BIM Lead
Bechtel Corporation
Toronto, ON
- Full-time
…from initial planning and investment, through start-up and…
Added 10 mins ago
P&
Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 10 mins ago
CO
Senior Brand Manager, North America
Crofter's Organic
Parry Sound, ON
- Full-time
…innovative, health-conscious formulations, every aspect of our operations receives the care and attention they deserve. A small but mighty team, join us as we look to aggressively scale our…
Added 10 mins ago
GW
Accountant
Gibbons Whistler
Whistler, BC
- Full-time
Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.
Added 10 mins ago
CL
Director, Mass Fundraising and Donor Growth
Cause Leadership Inc.
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
A team to develop. Lead a small, collaborative team, including a Senior Manager, Direct Response Operations and a Direct Response Officer, within a marketing team of 13, with room to grow.…
Added 10 mins ago
ME
Human Resources Business Partner
MNP Executive Search & Professional Recruitment
Lethbridge, AB
- Temporary
…Kamper Farm Fresh/Wild Rose Packing Inc, to oversee their farm operations, crop production, and processing for sale across Western Canada and the United States. The Kamper Group is deeply…
Added 10 mins ago
C
Identity and Access Management Consultant (Contract)
CoreFactor
Toronto, ON · Etobicoke, ON
- Contract
The Identity and Access Management Consultant will lead our clients IAM strategy, governance, transformation, and operations. The role is accountable for strengthening identity governance,…
Added 10 mins ago
IG
VP, Controller
Insight Global
Vancouver, BC
- $180,000 to $210,000 CAD / year
- Full-time
GAAP and US-Canada cross-border experience
Added 10 mins ago
AI
SQL Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
Lead end-to-end SQL Server DBA operations, technical delivery and L2/L3 support.
Added 10 mins ago
GE
Manufacturing Engineering Specialist
G&W Electric Co.
Brampton, ON
- Full-time
…production processes, launching new products/processes into operations, and by educating and empowering our production…
Added 10 mins ago
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Assistant-Manager
Structube
Regina, SK · Greater Regina Metropolitan Area
- Full-time
Lead by example through a customer-driven attitude by providing exceptional service;
Added 10 mins ago
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ServiceNow Solution Architect (ITSM, ITOM, CMDB, SecOps)
Apptoza Inc.
Vancouver, BC
- Full-time
Lead ITSM design for incident, problem, change, request, knowledge, catalog, SLA, major incident and reporting.
Added 10 mins ago
DO
Senior Manager, Community Services
District of Peachland
Peachland, BC
- Temporary
…initiatives. The role leads a diverse team, oversees department operations and budgets, and works collaboratively with Council, community partners, and stakeholders to support a healthy,…
Added 10 mins ago
NN
Logistics Project Manager - Montreal
Nordex North America
Montreal, QC
- Full-time
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 10 mins ago
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Chef(fe) de service, Service à la clientèle Nethris
CGI
Montreal, QC
- Full-time
…direction into concrete actions and oversee the day-to-day operations of their department by engaging associates to achieve performance, quality, customer service, and efficiency…
Added 10 mins ago
UO
Employer Relations Specialist
University of Calgary
Calgary, AB
- Full-time
The Employer Relations Specialist role reports to the Manager, CCPD Operations, and is focused on achieving the following objectives: showcasing a diverse range of career opportunities to…
Added 10 mins ago
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Senior Structural Engineer - Restoration
Entuitive
Toronto, ON
- $95,000 to $125,000 CAD / year
- Full-time
Must have excellent verbal communication skills with good to excellent written communication and computer skills,

Apptoza Inc.

ServiceNow Solution Architect (ITSM, ITOM, CMDB, SecOps)

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: Minimum 10-15 years of IT experience with expert ServiceNow architecture, implementation, enhancement and application management.
Posting language: English
Posted: Nov 13, 2026

Original job description

Role: ServiceNow Solution Architect (ITSM, ITOM, CMDB, SecOps)

Location: Vancouver, BC Onsite

Job Description

Role Overview

The person will own end-to-end ServiceNow solution architecture for the account, with expert-level ownership across ITSM, ITOM, CMDB, SecOps and related platform capabilities. The role defines architecture, governance, integration strategy, data model, platform roadmap, upgrade approach and delivery standards.

Key Accountabilities

Own ServiceNow solution architecture across ITSM, ITOM, CMDB, SecOps and related capabilities.

Translate business requirements, application management scope, enhancement demand and operational pain points into scalable designs.

Define architecture principles, CSDM/CMDB strategy, data model, integration patterns, security model, governance and upgrade roadmap.

Lead ITSM design for incident, problem, change, request, knowledge, catalog, SLA, major incident and reporting.

Lead ITOM architecture for Discovery, Service Mapping, event/alert integrations, service health and CMDB population.

Define CMDB governance, CI class model, relationships, reconciliation, quality controls, ownership and integrations.

Provide SecOps guidance for security incident response, vulnerability response, integrations and risk-based remediation.

Design integrations using REST/SOAP, MID Server, IntegrationHub, monitoring tools, identity platforms, DevOps tools and reporting platforms.

Guide technical teams on configuration, scripting, workflows, Flow Designer, integrations, ATF and engineering best practices.

Review enhancements, defects, releases and changes for maintainability, performance, security, compliance and upgrade safety.

Define platform roadmap, governance forums, demand prioritization, release cadence, technical debt remediation and improvement.

Support proposals, estimation, transition, knowledge transfer, risks, dependencies and delivery quality.

Experience Required

Executive communication with customer stakeholders, tower leads, architects, service owners and delivery leadership.

Minimum 10-15 years of IT experience with expert ServiceNow architecture, implementation, enhancement and application management.

Architecture across ITSM, ITOM, CMDB and SecOps.

Platform configuration, scripting, Flow Designer, IntegrationHub, MID Server, REST/SOAP and Portal/Workspace concepts.

CSDM-aligned CMDB, Discovery, Service Mapping, CI lifecycle, reconciliation, certification and governance.

ITSM process design across incident, problem, change, request, catalog, knowledge, SLA and reporting.

SecOps security incident and vulnerability response experience preferred.

ITOM Discovery, Service Mapping, Event Management/AIOps and service health preferred.

Architecture governance, design reviews, release planning, upgrades, instance health and performance optimization.

Agile Development, ATF, DevOps integrations, source control, testing and release management preferred.

Utility, regulated enterprise, SaaS governance or managed services experience preferred.

Technical Skills

ServiceNow ITSM, ITOM, CMDB, SecOps and platform architecture.

CSDM, CMDB governance, Discovery, Service Mapping, Event Management/AIOps and service graph.

Incident, problem, change, request, catalog, knowledge, SLA, major incident and reporting design.

Security Incident Response, Vulnerability Response and security tool integrations.

Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, Flow Designer and Workflow.

IntegrationHub, MID Server, REST/SOAP and enterprise integration patterns.

Workspace/Service Portal, UI Builder awareness, ACLs, roles, groups, data policies and security.

ATF, upgrades, instance health, performance tuning, release and technical debt management.

Agile, DevOps, Jira/Azure DevOps/Git and managed services operations.

ITIL, metrics, operational reporting, compliance and audit support.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own end-to-end ServiceNow architecture across ITSM, ITOM, CMDB, and SecOps, defining platform governance, data models, integrations, security, and the roadmap. Lead solution design and technical teams, while overseeing releases, upgrades, quality, performance, and continuous improvement.

Requirements

Requires 10–15 years of IT experience and expert-level ServiceNow architecture, implementation, enhancement, and application management experience across ITSM, ITOM, CMDB, and SecOps. Strong knowledge of CSDM, integrations, platform configuration and scripting, governance, and stakeholder communication is expected; SecOps, regulated enterprise, and DevOps experience are preferred.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Security Operations
CSDM
CMDB Governance
Discovery
Service Mapping
Event Management
IntegrationHub
MID Server
REST/SOAP Integrations
Flow Designer
ITIL
Automated Test Framework

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
SecOps
CSDM
Discovery
Service Mapping
Event Management
AIOps
IntegrationHub
MID Server
REST
SOAP
Flow Designer
Business Rules
Script Includes
Client Scripts
UI Policies
Service Portal
UI Builder
Access Control Lists
Automated Test Framework
ITIL
Agile Development
DevOps
Jira
Azure DevOps
Git
Release Management

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Work requirements

Jobs in Canada