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Added 42 mins ago
SH
Public Health Nurse (Nurse IV)
Shared Health-Soins Communs
Brandon, MB
- Full-time
…Breastfeeding Counsellor, International Board Certified Lactation Consultant (IBCLC), Public Health Agency of Canada’s Skills Enhancement for Public Health module(s), Canadian Community…
Added 58 mins ago
SH
Activity Instructor 2
Shared Health-Soins Communs
Brandon, MB
- Internship
Site: Prairie Mountain Health - Mental Health Program (includes Community and Crisis Services)
Added 58 mins ago
SH
Activity Instructor 2
Shared Health-Soins Communs
Brandon, MB
- Internship
Site: Prairie Mountain Health - Mental Health Program (includes Community and Crisis Services)
Added 58 mins ago
SH
Public Health Nurse (Nurse IV)
Shared Health-Soins Communs
Ste. Rose du Lac, MB
- Internship
…Breastfeeding Counsellor, International Board Certified Lactation Consultant (IBCLC), Public Health Agency of Canada’s Skills Enhancement for Public Health module(s), Canadian Community…
Added 58 mins ago
SH
Public Health Nurse (Nurse IV)
Shared Health-Soins Communs
Brandon, MB
- Full-time
…Breastfeeding Counsellor, International Board Certified Lactation Consultant (IBCLC), Public Health Agency of Canada’s Skills Enhancement for Public Health module(s), Canadian Community…
Added 1 hour ago
GO
Manager - Realty and Space Planning
Government of Yukon
Whitehorse, YT
- Full-time
Considerable experience managing a program, ideally related to real property management, leasing or office space planning
Added 1 hour ago
GO
Nursing Practice Consultant
Government of Yukon
Whitehorse, YT
- Full-time
The Nursing Practice Consultant (NPC) is part of a skilled and dynamic team responsible for coordinating and delivering clinical training to all branch staff and mentoring primary health…
Added 2 hours ago
AH
Registered Nurse - Continuing Care
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. We are looking for…
Added 2 hours ago
AH
Occupational Therapist II
Alberta Health Services
Hinton, AB
- Full-time
…therapy and other allied health clinical services within a program or service area. You will provide supervision to students and team members as assigned. You will work both independently…
Added 2 hours ago
AH
Registered Nurse - Continuing Care, Short Term Intervention Team
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. We are looking for…
Added 2 hours ago
AH
Registered Nurse - Palliative and End of Life Care
Alberta Health Services
Stony Plain, AB
- Full-time
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. We are looking for…
Added 2 hours ago
AH
Occupational Therapist I
Alberta Health Services
Didsbury, AB
- Full-time
…groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage individuals, groups,…
Added 3 hours ago
Land and Resource Coordinator
Amrize
Winnipeg, MB · Saskatoon, SK
Experience in coordinating consultant services, and maintaining schedules.
Added 5 hours ago
CC
Program Manager
Cameco Corporation
Saskatoon, SK
- Full-time
Champion program governance, decision-making frameworks, and consistent execution practices across all assigned projects.
Added 6 hours ago
C
Risk & Compliance Project Manager and Application Manager
Citi
Mississauga, ON
- Full-time
Added 6 hours ago
Public Health Nurse (Nurse IV)
Winnipeg Regional Health Authority
Brandon, MB
…Breastfeeding Counsellor, International Board Certified Lactation Consultant (IBCLC), Public Health Agency of Canada’s Skills Enhancement for Public Health module(s), Canadian Community…
Added 6 hours ago
Public Health Nurse (Nurse IV)
Winnipeg Regional Health Authority
Ste. Rose du Lac, MB
…Breastfeeding Counsellor, International Board Certified Lactation Consultant (IBCLC), Public Health Agency of Canada’s Skills Enhancement for Public Health module(s), Canadian Community…
Added 6 hours ago
Activity Instructor 2
Winnipeg Regional Health Authority
Brandon, MB
Site: Prairie Mountain Health - Mental Health Program (includes Community and Crisis Services)
Added 6 hours ago
Public Health Nurse (Nurse IV)
Winnipeg Regional Health Authority
Brandon, MB
…Breastfeeding Counsellor, International Board Certified Lactation Consultant (IBCLC), Public Health Agency of Canada’s Skills Enhancement for Public Health module(s), Canadian Community…
Added 6 hours ago
Activity Instructor 2
Winnipeg Regional Health Authority
Brandon, MB
Site: Prairie Mountain Health - Mental Health Program (includes Community and Crisis Services)
Added 7 hours ago
DG
Automotive Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
Burrard Acura is seeking a Automotive Sales Consultant to join our dynamic sales team. Reporting to the Sales Manager, this role plays a key part in driving dealership growth by cultivating…
Added 7 hours ago
Nurse Practitioner
Health Sciences North
Sudbury, ON
Function as a practitioner, consultant, and advocate in an interdisciplinary care team following the family-centered care philosophy. Provide advanced nursing care to neonates in a level…
Added 7 hours ago
Nurse Practitioner
Health Sciences North
Sudbury, ON
Function as a practitioner, consultant, and advocate in an interdisciplinary care team following the family-centered care philosophy. Provide advanced nursing care to neonates in a level…
Added 8 hours ago
D
Consultant/Senior Consultant, Digital Real Estate Advisory & Implementation
Deloitte
Toronto, ON
- Full-time
The salary range for the Consultant position is $60,000 - $90,000 and the salary range for the Senior Consultant position is $72,000 - $108,000. Individuals may be eligible to participate…
Added 8 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.

APT Travel Group

Travel Consultant

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

ABOUT APT Travel Group

At APT Travel Group, we create unforgettable travel experiences around the world. With nearly a century of experience, we're proud to be one of Australia's most respected travel companies, offering premium and luxury journeys across river cruising, touring, rail and expedition travel.

As we continue to grow in the North American market, we're looking for passionate travel professionals who love helping customers turn their travel dreams into reality.

This role requires availability to work standard business hours in the applicable North American time zone (USA/Canada). Australian business hours do not apply to this position.

THE ROLE

We are seeking a North America Reservations Consultant to join our Reservations team.

In this sales and customer-focused role, you'll support customers and travel agent partners across the North American market. Working within a fast-paced contact centre environment, you'll manage enquiries, create and maintain bookings, provide expert destination advice, and identify opportunities to maximise sales and enhance the customer experience.

You'll take ownership of your bookings from enquiry through to travel, working collaboratively with supporting teams while maintaining a high level of accountability for booking administration, customer service and sales performance.

KEY RESPONSIBILITIES

Deliver exceptional service to customers and travel agent partners, managing enquiries via phone and email.
Convert sales opportunities into bookings by providing expert advice and recommending suitable travel experiences, products and upgrades.
Create, maintain and manage accurate reservations, including tours, flights and associated travel arrangements.
Take ownership of bookings from enquiry through to completion, ensuring all administration, documentation and follow-up activities are completed accurately and on time.
Proactively follow up sales leads, web enquiries and outstanding opportunities to support sales and conversion targets.
Collaborate with internal teams to ensure a seamless customer experience while contributing to team performance and service standards.

ABOUT YOU

We're looking for someone who is passionate about travel, enjoys building relationships and thrives in a fast-paced sales environment.

You will bring:

Previous experience in travel reservations, travel sales, customer service or a contact centre environment.
Strong sales skills with the ability to identify opportunities and convert enquiries into bookings.
Excellent verbal and written communication skills.
Exceptional customer service and relationship-building capabilities.
Strong organisational skills with the ability to manage multiple priorities.
High attention to detail and a commitment to accuracy.
A proactive and solutions-focused approach to problem-solving.
The ability to work collaboratively within a team while taking ownership of your individual workload.
Knowledge of North America travel products or destinations will be highly regarded.

WHAT WE OFFER

The opportunity to experience our global products firsthand through familiarisation trips
Exclusive discounted travel products for family and friends
Career development opportunities across the APT Travel Group
Access to our Employee Assistance Program, supporting your health and wellbeing

At APT Travel Group, we're committed to creating an environment where our people can thrive, grow their careers and share in our passion for travel.

If you're passionate about travel, love helping customers create unforgettable experiences and are looking to grow your career with an industry leader, we'd love to hear from you.

Apply About employer

More about this job

Responsibilities

Manage customer and travel-agent enquiries, provide travel advice, convert sales opportunities, and create and maintain accurate reservations for tours, flights, and related arrangements. Own bookings from initial enquiry through completion, follow up leads, complete administration, and collaborate with internal teams to support customer experience and sales performance.

Requirements

Candidates should have experience in travel reservations, travel sales, customer service, or a contact centre, along with strong sales, communication, and relationship-building skills. They should be organised, detail-oriented, proactive, able to manage competing priorities, and comfortable taking ownership while working collaboratively; knowledge of North American travel products or destinations is an advantage.

Skills

Travel Reservations
Travel Sales
Customer Service
Sales Conversion
Verbal Communication
Written Communication
Relationship Building
Booking Administration
Reservation Management
Destination Advice
Organisation
Attention To Detail
Problem-Solving
Lead Follow-Up
Team Collaboration
North American Travel Knowledge

Benefits

Familiarization Trips
Discounted Travel Products For Family And Friends
Career Development Opportunities
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Travel Reservations
Travel Sales
Customer Service
Contact Centre
North American Market
Travel Agent Partners
Sales Opportunities
Bookings
Tours
Flights
Travel Arrangements
Destination Advice
Travel Products
Upgrades
Booking Administration
Sales Leads
Web Enquiries
Customer Experience
River Cruising
Touring
Rail Travel
Expedition Travel
Familiarization Trips

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