🎯 Interview: Face-to-Face Interview Required (L1 and/or Client Interview)
We are looking for an experienced Mainframe Production Support Engineer to support and maintain critical banking applications. The ideal candidate must have strong hands-on experience in mainframe production support, incident management, troubleshooting, and application maintenance.
Key Responsibilities:
- Provide production support and maintenance for mainframe banking applications.
- Monitor and troubleshoot production issues, batch failures, and application incidents.
- Support COBOL, JCL, IMS, DB2, and MQSeries applications.
- Participate in production support and on-call rotations.
- Support application conversions, audits, and compliance initiatives.
- Coordinate with business and technical teams to resolve issues.
- Maintain technical documentation and ensure timely issue resolution.
- Provide after-hours support when required.
Required Skills:
- Hands-on Mainframe Production Support experience.
- Strong knowledge of COBOL and JCL.
- Experience with IMS (DB, Online, Batch) and DB2.
- Knowledge of MQSeries, Git/Endevor, and Zeke.
- Experience in production incident management and on-call support.
- Strong troubleshooting and communication skills.
- Post-secondary education is required.
Nice to Have:
- z/OS Connect, IDz, and zUnit.
- Mainframe test automation experience.
- Experience with CI/CD pipelines.
Important:
- This is a Production Support role, NOT a Mainframe Developer position.
- Candidates must be comfortable working onsite in Toronto 4 days per week.
- Face-to-face interview is mandatory.
