Mainframe Production Support Engineer
- Toronto, ON, Canada
Contract
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
🎯 Interview: Face-to-Face Interview Required (L1 and/or Client Interview)
We are looking for an experienced Mainframe Production Support Engineer to support and maintain critical banking applications. The ideal candidate must have strong hands-on experience in mainframe production support, incident management, troubleshooting, and application maintenance.
Key Responsibilities:
- Provide production support and maintenance for mainframe banking applications.
- Monitor and troubleshoot production issues, batch failures, and application incidents.
- Support COBOL, JCL, IMS, DB2, and MQSeries applications.
- Participate in production support and on-call rotations.
- Support application conversions, audits, and compliance initiatives.
- Coordinate with business and technical teams to resolve issues.
- Maintain technical documentation and ensure timely issue resolution.
- Provide after-hours support when required.
Required Skills:
- Hands-on Mainframe Production Support experience.
- Strong knowledge of COBOL and JCL.
- Experience with IMS (DB, Online, Batch) and DB2.
- Knowledge of MQSeries, Git/Endevor, and Zeke.
- Experience in production incident management and on-call support.
- Strong troubleshooting and communication skills.
- Post-secondary education is required.
Nice to Have:
- z/OS Connect, IDz, and zUnit.
- Mainframe test automation experience.
- Experience with CI/CD pipelines.
Important:
- This is a Production Support role, NOT a Mainframe Developer position.
- Candidates must be comfortable working onsite in Toronto 4 days per week.
- Face-to-face interview is mandatory.
More about this job
Responsibilities
Provide production support and maintenance for critical mainframe banking applications, including monitoring and troubleshooting incidents, batch failures, and application issues. Coordinate with business and technical teams, support conversions and compliance initiatives, maintain documentation, and participate in on-call and after-hours support.
Requirements
Requires hands-on mainframe production support experience, strong COBOL and JCL knowledge, and experience with IMS, DB2, MQSeries, and production incident management. Post-secondary education is required, along with strong troubleshooting and communication skills; candidates must be comfortable working onsite in Toronto four days per week.
Skills
- Mainframe Production Support
- COBOL
- JCL
- IMS
- DB2
- MQSeries
- Git
- Endevor
- Zeke
- Incident Management
- Troubleshooting
- On-Call Support
- Application Maintenance
- Batch Processing
- Technical Documentation
- Communication
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
- Finance & Accounting
Keywords
- Mainframe
- Production Support
- Banking Applications
- COBOL
- JCL
- IMS
- DB2
- MQSeries
- Git
- Endevor
- Zeke
- Incident Management
- Batch Failures
- Application Maintenance
- On-Call Support
- Application Conversions
- Audits
- Compliance
- z/OS Connect
- IDz
- zUnit
- Mainframe Test Automation
- CI/CD Pipelines
- Toronto
- Face-to-Face Interview