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Aptino, Inc.

Site Reliability Engineer – Adobe Experience Manager (AEM)

ON, Canada
Ontario, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Hiring: Site Reliability Engineer – Adobe Experience Manager (AEM)

Location: Toronto, ON - 4 days/week onsite (non-negotiable)

Interview: In-person final round

About the Role:

We are looking for a Site Reliability Engineer (SRE) to support a net-new enterprise Content Management & Digital Asset Management platform delivering public web experiences through Adobe Experience Manager (AEM) – Edge Delivery Services (EDS).

This is a modern, vendor-operated architecture. Adobe operates the delivery tier, including the underlying platform and 24/7 platform support. The client owns the CDN, Edge, WAF, DNS, TLS, caching, integrations, release pipeline, observability, and operational reliability.

For this platform, web performance is the product. Availability and performance will be managed through measurable SLOs, error budgets, real-user telemetry, CDN logs, and external synthetic monitoring.

What You’ll Own:

🔹 Application Support & Incident Management:

Own monitoring across CDN/Edge, DNS, certificates, caching and third-party integrations.
Build external synthetic monitoring by template and language.
Develop automated smoke tests for dependent interfaces.
Participate in on-call and lead customer-facing incident management.
Own escalation management with Adobe.
Develop diagnostics for content publishing, invalidation and authoring-source failures.

🔹 Change & Release Reliability:

Establish change management around Git-based deployments.
Own CI/CD controls including branch protection, testing, performance and security gates.
Design and rehearse end-to-end rollback procedures.
Govern content publishing and maintain audit trails.
Support CAB, release notes and freeze-calendar activities.

🔹 Business Continuity & Resilience:

Own recovery of content source, Git repositories and CDN configuration.
Manage CDN/Edge configuration as code.
Define RTO/RPO and execute DR testing.
Test failure scenarios including certificate expiry, WAF misconfiguration, invalidation failures and repository compromise.
Maintain operational resilience and third-party technology risk evidence.

🔹 Reliability & Performance Engineering:

Establish availability and performance SLOs and error budgets.
Define and monitor Core Web Vitals by template.
Build observability using RUM, CDN logs, SIEM and external synthetics.
Govern third-party scripts and tags as reliability/performance controls.
Manage CDN egress, asset storage, media delivery and client-hosted API capacity/costs.
Deliver reliability and performance reporting to business and technology leadership.

🔹 Compliance & Control:

Support SIEM log ingestion, retention and access controls.
Maintain audit and control evidence.
Support privacy, operational risk and third-party risk assessments.
Maintain CMDB, support models and assignment groups.

What You Need:

Must Have:

Strong hands-on experience operating high-traffic public websites behind enterprise CDNs.
Deep expertise in CDN configuration, caching, invalidation, edge logic, TLS and DNS.
Experience with Akamai and/or Cloudflare is highly desirable.
Practical WAF tuning and bot management experience.
Strong observability experience using logs, RUM and synthetic monitoring.
Expertise in Core Web Vitals and web performance engineering.
Comfortable understanding JavaScript, CSS and browser-side performance.
Strong Git, CI/CD and infrastructure/configuration-as-code experience.
Experience leading customer-facing incidents.
Experience working in regulated environments, including change control, audit, access management and third-party risk.

Nice to Have:

Adobe Experience Manager / AEM Edge Delivery Services experience.
AEM Assets as a Cloud Service.
Experience with vendor-operated/SaaS platforms.
Financial services experience.
English/French bilingual delivery experience.
Accessibility and SEO awareness.
Python, Java or JavaScript automation experience.

⭐ Ideal Candidate:

You’re someone who can build and run a reliability practice from the ground up - not just monitor existing infrastructure.

You understand that in a modern edge-delivered architecture, reliability means instrumenting the platform, controlling the edge, measuring real-user performance, automating operational processes, managing incidents and holding vendors accountable.

📩 Interested? Apply now or DM me with your updated resume.

kashish.kulbhaje@aptino.com / kashish.kulbhaje@aptino.biz

Contact No - 817 330 7081

#Hiring #SRE #SiteReliabilityEngineer #AEM #AdobeExperienceManager #EdgeDeliveryServices #CDN #Cloudflare #Akamai #DevOps #Observability #WebPerformance #CoreWebVitals #CICD

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More about this job

Responsibilities

Build and operate reliability practices for an enterprise AEM Edge Delivery Services platform, including monitoring, incident response, release controls, disaster recovery, and CDN/edge configuration. Establish and report on availability and performance SLOs using real-user telemetry, CDN logs, synthetic monitoring, and Core Web Vitals while maintaining compliance and operational risk evidence.

Requirements

Requires hands-on experience operating high-traffic public websites behind enterprise CDNs, with expertise in CDN configuration, caching, TLS, DNS, WAF, observability, and web performance. Candidates should also have strong Git, CI/CD, and configuration-as-code experience, incident leadership skills, and experience with regulated environments; AEM, financial services, and automation experience are advantageous.

Skills

CDN Configuration
Caching and Invalidation
Edge Logic
TLS and DNS
WAF Tuning
Bot Management
Observability
Real User Monitoring
Synthetic Monitoring
Core Web Vitals
Web Performance Engineering
Git and CI/CD
Infrastructure as Code
Incident Management
Disaster Recovery
JavaScript, CSS, and Browser Performance

Visa sponsorship

Not detected in the job text

Hiring contact

Kashish Kulbhaje

Hiring contact email

kashish.kulbhaje@aptino.com

Keywords

Site Reliability Engineering
Adobe Experience Manager
AEM Edge Delivery Services
AEM Assets as a Cloud Service
Content Management
Digital Asset Management
CDN
Akamai
Cloudflare
Edge Configuration
WAF
Bot Management
DNS
TLS
Caching
Git
CI/CD
Infrastructure as Code
SLOs
Error Budgets
Real User Monitoring
Synthetic Monitoring
CDN Logs
SIEM
Core Web Vitals
Disaster Recovery
RTO/RPO
Change Management
Third-Party Risk
Python

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