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Added 13 mins ago
Technical Lead – IVR & Contact Center, Amazon Connect
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
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Full-time
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Added 13 mins ago
Salesforce Technical Lead- Financial Services Cloud
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Added 13 mins ago
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Aquent

Digital Product Designer [AQ-19914]

Toronto, ON, Canada

Job type: Contract
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Aquent is proud to partner with a visionary organization that is revolutionizing how businesses manage their finances. This leading company is dedicated to creating groundbreaking experiences that will redefine an entire industry, focusing on scalable, intuitive, and innovative platforms that empower commercial clients globally. This is an unparalleled opportunity to directly influence how businesses interact with their money, leaving a lasting impact on countless commercial clients by shaping the future of financial interactions.

In this pivotal role, you will be at the heart of innovation, driving the conceptualization, development, and deployment of an industry-leading business banking portal. Your expertise will ensure solutions are not only functional but also groundbreaking and user-centric, delivering experiences that are intuitive, impactful, and set new benchmarks for the industry. This is your chance to lead with design, transform complex financial processes into elegant solutions, and significantly contribute to a platform that empowers businesses worldwide.

What You’ll Do

Act as a strategic partner to product owners and business analysts, translating complex business requirements into elegant, user-centric experiences.
Lead dynamic collaboration and co-creation sessions with cross-functional stakeholders, building trust through design expertise and clear communication.
Collaborate with Design Researchers, Visual Designers, and Content Designers to deliver holistic solutions that balance user needs with business goals.
Mentor and support design peers, helping them navigate competing demands and manage their workloads effectively.
Identify common design patterns and contribute to robust design systems and asset libraries to ensure consistency across the platform.
Work hand-in-hand with development teams to ensure design integrity is maintained throughout the implementation process.
Manage multiple projects simultaneously, prioritize your workload independently, and adapt gracefully to client feedback or technical constraints.
Maintain clear documentation of design decisions, user flows, and wireframes to keep the broader team aligned.

Must-Have Qualifications

10–15+ years of dedicated experience designing complex digital products with deep interaction design expertise, including intricate user flows, detailed wireframing, and interactive prototyping.
3–10+ years of experience collaborating deeply with or managing content strategy workflows.
5+ years of experience leveraging data and user research to rigorously guide the design process.
Demonstrated lateral and design thinking, with the innate ability to re-frame problems, draw inspiration from diverse domains, and solve root client needs.
Strong systems thinking, capable of designing holistically across highly interconnected digital experiences while respecting technical boundaries.
Deep knowledge of accessibility best practices (including WCAG guidelines) to champion inclusive experiences for all users.
A proven track record of resilience and agility, handling stakeholder feedback with grace, adapting to change, and celebrating collective wins.
Familiarity with front-end technologies and a strong understanding of how design translates into development.

Nice-to-Have Qualifications

Prior experience or deep understanding of financial services or commercial banking.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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More about this job

Responsibilities

Lead the design of an intuitive business banking portal by translating complex requirements into user-centered experiences and facilitating collaboration with product, research, visual design, content, and development teams. Contribute to design systems, mentor peers, document design decisions, and manage multiple projects while maintaining design quality through implementation.

Requirements

Requires 10–15+ years of complex digital product design experience, including strong interaction design, and 3–10+ years working closely with content strategy workflows. Candidates should also bring 5+ years using data and research to guide design, strong systems thinking, accessibility knowledge including WCAG, adaptability, and familiarity with front-end technologies; financial services experience is preferred.

Skills

Digital Product Design
Interaction Design
User Flows
Wireframing
Interactive Prototyping
Content Strategy
User Research
Data-Informed Design
Systems Thinking
Accessibility
WCAG
Design Systems
Stakeholder Collaboration
Cross-Functional Collaboration
Front-End Development Knowledge
Design Documentation

Benefits

Subsidized Health Insurance
Subsidized Vision Insurance
Subsidized Dental Insurance
Paid Sick Leave
Retirement Plan With Employer Match
Free Online Training

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
Financial Services
Commercial Banking
Digital Product Design
Interaction Design
User-Centered Design
User Flows
Wireframes
Interactive Prototypes
Content Strategy
User Research
Data-Informed Design
Systems Thinking
Accessibility
WCAG
Design Systems
Asset Libraries
Product Owners
Business Analysts
Design Research
Visual Design
Content Design
Front-End Technologies
Development Implementation
Stakeholder Collaboration
Cross-Functional Collaboration
Co-Creation Sessions
Scalable Platforms

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