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Added 17 mins ago
Operations Co-op (Waybound)
Optima Living
Vancouver, BC
Added 47 mins ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
Degree or diploma in computer science, software engineering, information systems, computer engineering, data analytics, or a related technology discipline.
Added 1 day ago
TR
Cloud Platform Developer Co-op
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- Full-time
The Platform Developer Co-op supports the Data and Analytics Platform team within Teck Digital Systems (TDS). In this role, you will help build and enhance the technology platforms that…
Added 1 day ago
TR
Business Analyst Co-op, Data Platform
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $4,108 to $5,183 CAD / month
- Full-time
…diploma in Business, Information Systems, Computer Science, Data Analytics, or a related field. This role is ideal for students who enjoy solving problems, working with both business and…
Added 1 day ago
TR
2027 January Process Engineer Co-op
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $4,833 to $6,125 CAD / month
- Full-time
Support the development, testing, and validation of analytics models and solutions by assessing process data, evaluating recommendations against engineering principles, and collaborating…
Added 1 day ago
EI
Software Engineer
Ecolab Inc.
Calgary, AB
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 1 day ago
SM
Research Education Program Lead Gemini Operations
St. Michael's Hospital
Toronto, ON
- Temporary
GEMINI ( www.geminimedicine.ca ) is a “made-in-Ontario” data platform and Canada's largest hospital clinical data research network. We have collected data for >3 million admissions…
Added 1 day ago
C
Stage coopératif - Hiver 2027: Stagiaire en analyse d'affaires
CGI
Saguenay, QC
- Full-time
Participate in the analysis of transactions, financial data, and system configurations.
Added 1 day ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
Post secondary education or experience in AI, computer science, data analytics, digital marketing or a related field.
Added 1 day ago
AI
Equity Research Associate (Toronto or Boston)
AGF Investments
Toronto, ON
- $85,000 to $120,000 CAD / year
- Full-time
Maintain company and industry research data, checking information for accuracy and consistency.
Added 1 day ago
TR
Power Platform Reporting Co-op
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $4,108 to $5,183 CAD / month
- Full-time
For this exciting opportunity, we are seeking students pursuing degrees in Computer Science, Data Science, Information Technology, Business Analytics, Engineering, Business Administration,…
Added 1 day ago
T
Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
Cyber Security Risk Officers analyze, report on, and mitigate risks related to technology, data, vendors, applications, infrastructure, information, and Cloud. Each of the Cyber Security…
Added 1 day ago
M
Winter Co-Op 2027 - Taxation Analyst
Manulife
Waterloo, ON
- Full-time
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in…
Added 1 day ago
E
Software Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 1 day ago
ML
Sr Supply Planner
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
…within inventory cost objectives. Through strategic planning, data analysis, and fact-based decision making, the Senior Supply Planner is accountable for driving category performance…
Added 1 day ago
DI
Direct Channel Operations - Winter 2027 Co-op/Intern
Definity Insurance Company
Toronto, ON
- Full-time
Learn to produce various data exhibits and analysis to measure, track and monitor company and industry performance
Added 1 day ago
ML
Sr. Specialist, Early Careers
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Volunteer
Data-Driven Decision Making: Utilize data and analytics to measure the effectiveness of Early Careers programs and drive continuous improvement. Implement dashboards and KPIs to amplify the…
Added 1 day ago
AE
Warehouse Automation Processes Co-Op
Arc'teryx Equipment
New Westminster, BC
- $44,700 to $55,100 CAD / year
- Internship
Hands-on experience with data analytics in warehousing and logistics, learning to apply analytical techniques to real-world supply chain challenges.
Added 1 day ago
VT
AI & Process Improvement Analyst (New Grad)
Valwell Technologies
AB · Edmonton, AB
- Full-time
Degree or diploma in computer science, data, business analytics, mathematics, statistics, engineering, finance, operations, or a related quantitative field (2025 or 2026 grads encouraged to…
Added 1 day ago
H
Transportation Planning Co-op (PEY)
HDR
Toronto, ON
- Full-time
- Temporary
Added 1 day ago
AR
Software Developer
Accipiter Radar
Fenwick, ON
- Full-time
· Understanding of big data analytics and data warehousing concepts.
Added 1 day ago
CO-OP STUDENT - PHARMACY BENEFIT MANAGEMENT (PBM) (HYBRID)
Green Shield Canada
Toronto, ON · Windsor, ON
…providing support across various PBM functions. Assignment includes data analysis and reporting, system testing and documentation, learning how prescription drug claims are processed, and…
Added 1 day ago
OS
Economic, Market & Analysis Co-op Student
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
…conducting quantitative and qualitative research; compiling data and applying economic analysis. You will be part of a diverse and highly motivated team of problem solvers that are…
Added 1 day ago
NC
Aviation Predictive Analytics Co-op Student
NAV CANADA
Ottawa, ON
- Full-time
Are you passionate about data analytics, forecasting, and real-world impact? Do you want to apply your analytical skills to understand how air traffic trends, economic indicators, and…
Added 1 day ago
H
Transportation Planning Co-op (PEY)
HDR
Toronto, ON
- Full-time

Aquent

eCommerce Operations Analyst, Order and Vendor Support. [AQ-24494]

Toronto, ON, Canada

$25 to $30 CAD / hour · Contract

Apply About employer

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Job details

Pay: $25 to $30 CAD / hour
Job type: Contract
Apply by: Nov 29, 2026
Experience: 1–3 years of experience in eCommerce operations, order management, vendor support, fulfillment, supply chain, customer support operations, or a related field.
Posting language: English
Posted: Oct 30, 2026

Original job description

Aquent is partnering with a leading Canadian retail organization to find an organized, detail-oriented eCommerce Operations Analyst for a one-year contract supporting its growing eCommerce operations team.

In this role, you’ll help keep online orders moving smoothly by working with vendors, investigating shipment and order issues, managing incoming requests, and ensuring problems are resolved. It’s a great opportunity for an early-career professional who enjoys problem-solving, working with different teams, and gaining hands-on experience in a large retail environment.

What You’ll Do

Manage a busy operational inbox, responding to vendor questions, store inquiries, order issues, and customer service escalations.
Investigate order discrepancies, delayed shipments, cancellations, missing information, and inventory availability issues.
Coordinate with vendors and internal partners to gather information, resolve issues, and provide timely updates.
Review daily reports, dashboards, and trackers to identify outstanding orders and operational exceptions.
Maintain accurate records, case notes, and Excel trackers.
Follow established processes to resolve routine issues and escalate more complex situations when necessary.
Identify recurring issues and share observations that may help improve team processes.

What You’ll Bring

1–3 years of experience in eCommerce operations, order management, vendor support, fulfillment, supply chain, customer support operations, or a related field. Relevant internship or co-op experience is welcome.
Experience managing multiple requests, cases, orders, or operational tasks while meeting deadlines.
Strong written communication skills and confidence working with internal and external partners.
Practical problem-solving abilities, including investigating issues and following them through to resolution.
Experience using Excel, spreadsheets, reports, or operational tracking systems.
Strong attention to detail, organization, and ability to manage routine, high-volume work.
A collaborative, dependable approach and willingness to learn new systems and processes.

Nice to Have

Experience with dropshipping, online marketplaces, or vendor fulfillment operations.
Familiarity with purchase orders, shipment tracking, advance shipping notices (ASNs), or inventory updates.
Experience using DSCO or similar order and vendor management platforms.
Exposure to Power BI or operational dashboards.
Experience working in a large retail or multi-brand organization.

Why Apply?

Work with recognized retail brands: Support eCommerce operations across three well-known Canadian retailers.
Build valuable experience: Develop skills in online order fulfillment, vendor operations, and cross-functional problem-solving.
Join a supportive team: Benefit from established training resources, collaborative colleagues, and structured processes.
Maintain work-life balance: Join a team that values a consistent work schedule and sustainable working practices.
Enjoy contract benefits: Eligible contractors have access to healthcare, retirement benefits, and paid time off through Aquent.

If you enjoy solving operational problems, keeping work organized, and ensuring customers and business partners receive timely support, we’d love to hear from you.

Apply About employer

More about this job

Responsibilities

Manage operational requests from vendors, stores, and customer service, investigating order discrepancies, shipment delays, cancellations, and inventory issues. Coordinate with internal and external partners to resolve cases, maintain accurate records and trackers, review operational reports, and escalate complex issues.

Requirements

The role seeks 1–3 years of experience in eCommerce operations, order management, vendor support, fulfillment, supply chain, customer support operations, or a related field; relevant internship or co-op experience is welcome. Candidates should be organized and detail-oriented, able to manage high-volume requests, communicate effectively, investigate issues through resolution, and use Excel or similar tracking and reporting tools.

Skills

eCommerce Operations
Order Management
Vendor Support
Shipment Tracking
Issue Investigation
Problem-Solving
Written Communication
Cross-Functional Coordination
Excel
Operational Reporting
Case Management
Inventory Management
Attention to Detail
Organization
Process Improvement

Benefits

Healthcare
Retirement Benefits
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

eCommerce Operations
Order Management
Vendor Support
Online Order Fulfillment
Dropshipping
Online Marketplaces
Vendor Fulfillment
Purchase Orders
Shipment Tracking
Advance Shipping Notices (ASNs)
Inventory Updates
DSCO
Excel
Spreadsheets
Operational Reports
Dashboards
Power BI
Operational Tracking Systems
Supply Chain
Retail
Order Discrepancies
Shipment Delays
Case Notes
Customer Service Escalations
Process Improvement

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