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Added 21 mins ago
C
Consulting Manager-Scrum Master, Life Sciences w/ Manufacturing exp. Consulting
Cognizant
Halifax, NS
- Full-time
Translate operational needs into clear user stories, process maps, acceptance criteria, functional requirements, and prioritized backlogs.
Added 2 hours ago
WK
Plant Finance Analyst
WK Kellogg
Belleville, ON
- Full-time
As a Plant Financial Analyst, you’ll play an important role in supporting the day-to-day financial operations of the Belleville plant. This role is ideal for someone who enjoys working with…
Added 2 hours ago
A
People & Culture - Senior Analyst/Analyst, Workforce Engineering
Aritzia
Vancouver, BC
- Full-time
…an incredible employee and client experience. As the Senior Analyst / Analyst, Workforce Engineering, you will support in driving the continuous improvement of the retail labour model by…
Added 2 hours ago
M
RQ11734 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
clear future-state requirements. The Senior Business Analyst elicits, analyzes,
Added 3 hours ago
AI
SAP IS-U Functional Business Analyst
Apptoza Inc.
Calgary, AB
- Full-time
We are seeking an experienced ISU Business Analyst (L2 Senior) to bridge business requirements and technology solutions. The candidate will work closely with stakeholders, analyze business…
Added 3 hours ago
A
eCommerce Operations Analyst, Order and Vendor Support. [AQ-24494]
Aquent
Toronto, ON
- $25 to $30 CAD / hour
- Contract
…to find an organized, detail-oriented eCommerce Operations Analyst for a one-year contract supporting its growing eCommerce operations…
Added 3 hours ago
RI
Associate Product Manager (Accounting)
Remarcable, Inc.
Remote, Canada
- $90,000 to $120,000 CAD / year
- Full-time
- Remote
Translate customer feedback and back-office requirements into clear, executable Jira backlogs and detailed functional specifications.
Added 3 hours ago
S
International Trade Compliance Analyst
Sanmina
Ottawa, ON
- Full-time
The International Trade Compliance Analyst plays an important role in ensuring the import and export activities of product as well as ensuring data exchanges with suppliers and customers…
Added 3 hours ago
A
People & Culture - Senior Analyst/Analyst, Workforce Engineering
Aritzia
Vancouver, BC
- $50,000 to $150,000 CAD / year
- Full-time
…an incredible employee and client experience. As the Senior Analyst / Analyst, Workforce Engineering, you will support in driving the continuous improvement of the retail labour model by…
Added 4 hours ago
MN
Client Data Analyst II
Mosaic North America
Toronto, ON
- Full-time
The Client Data Analyst II (analyst) position is responsible for partnering with our clients and teams to drive their initiatives with strategy, analytics and actionable insights,…
Added 4 hours ago
MN
Client Data Analyst II
Mosaic North America
Mississauga, ON
- Full-time
The Client Data Analyst II (analyst) position is responsible for partnering with our clients and teams to drive their initiatives with strategy, analytics and actionable insights,…
Added 4 hours ago
FC
Analyste d'affaires Finance
FOP Consultants
Quebec, QC
- Full-time
The Finance Business Analyst contributes to the design, validation and deployment of the Oracle Fusion Finance modules (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets,…
Added 4 hours ago
M
RQ11731 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
clear future-state requirements. The Senior Business Analyst elicits, analyzes,
Added 5 hours ago
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Business Analyst
BuzzClan
St. John's, NL
- Contract
Perform business analyses of functional requirements to identify information, procedures, and decision flows.
Added 5 hours ago
M
Senior Quantitative Analyst
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Reporting to the AVP, Quantitative Analytics, the Senior Quantitative Analyst is accountable for the development and implementation of quantitative models to support business growth.
Added 6 hours ago
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Analyst, Continuous Improvement
Nutrien
Saskatoon, SK
- Full-time
The Analyst, Accounts Payable & T&E Continuous Improvement, is a strategic role responsible for proactively driving end-to-end process transformation and operational excellence within…
Added 6 hours ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
Translate customer feedback and back-office requirements into clear, executable Jira backlogs and detailed functional specifications.
Added 6 hours ago
QP
Analyst, Investments
QuadReal Property Group
Toronto, ON
- Full-time
The Analyst, Investments, will report to the Director, Investments and will support QuadReal’s Investments team. This important role is responsible for contributing to the preparation of…
Added 6 hours ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, reporting, integration, and operational requirements
Added 6 hours ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, reporting, integration, and operational requirements.
Added 6 hours ago
N
Analyst, Continuous Improvement
Nutrien
Calgary, AB
- Full-time
The Analyst, Accounts Payable & T&E Continuous Improvement, is a strategic role responsible for proactively driving end-to-end process transformation and operational excellence within…
Added 7 hours ago
RT
Sr. Business Analyst
Russell Tobin
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, reporting, integration, and operational requirements.
Added 7 hours ago
PC
Business Analyst - Data Mapping
PwC Canada
Montreal, QC
- Contract
The Data Mapping Business Analyst supports the definition and validation of matching rules between source system data and the target Oracle Fusion Cloud data structure. The analyst…
Added 7 hours ago
MD
Business Analyst Supervisor - Systems Analysis Unit Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Our Business Analyst Supervisor leads a team of business analysts and performs critical business analysis functions. In this role, you will act as a key liaison among stakeholders to…
Added 7 hours ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.

Aquent

eCommerce Operations Analyst, Order and Vendor Support. [AQ-24494]

Toronto, ON, Canada

$25 to $30 CAD / hour · Contract

Apply About employer

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Job details

Pay: $25 to $30 CAD / hour
Job type: Contract
Apply by: Nov 29, 2026
Experience: 1–3 years of experience in eCommerce operations, order management, vendor support, fulfillment, supply chain, customer support operations, or a related field.
Posting language: English
Posted: Oct 30, 2026

Original job description

Aquent is partnering with a leading Canadian retail organization to find an organized, detail-oriented eCommerce Operations Analyst for a one-year contract supporting its growing eCommerce operations team.

In this role, you’ll help keep online orders moving smoothly by working with vendors, investigating shipment and order issues, managing incoming requests, and ensuring problems are resolved. It’s a great opportunity for an early-career professional who enjoys problem-solving, working with different teams, and gaining hands-on experience in a large retail environment.

What You’ll Do

Manage a busy operational inbox, responding to vendor questions, store inquiries, order issues, and customer service escalations.
Investigate order discrepancies, delayed shipments, cancellations, missing information, and inventory availability issues.
Coordinate with vendors and internal partners to gather information, resolve issues, and provide timely updates.
Review daily reports, dashboards, and trackers to identify outstanding orders and operational exceptions.
Maintain accurate records, case notes, and Excel trackers.
Follow established processes to resolve routine issues and escalate more complex situations when necessary.
Identify recurring issues and share observations that may help improve team processes.

What You’ll Bring

1–3 years of experience in eCommerce operations, order management, vendor support, fulfillment, supply chain, customer support operations, or a related field. Relevant internship or co-op experience is welcome.
Experience managing multiple requests, cases, orders, or operational tasks while meeting deadlines.
Strong written communication skills and confidence working with internal and external partners.
Practical problem-solving abilities, including investigating issues and following them through to resolution.
Experience using Excel, spreadsheets, reports, or operational tracking systems.
Strong attention to detail, organization, and ability to manage routine, high-volume work.
A collaborative, dependable approach and willingness to learn new systems and processes.

Nice to Have

Experience with dropshipping, online marketplaces, or vendor fulfillment operations.
Familiarity with purchase orders, shipment tracking, advance shipping notices (ASNs), or inventory updates.
Experience using DSCO or similar order and vendor management platforms.
Exposure to Power BI or operational dashboards.
Experience working in a large retail or multi-brand organization.

Why Apply?

Work with recognized retail brands: Support eCommerce operations across three well-known Canadian retailers.
Build valuable experience: Develop skills in online order fulfillment, vendor operations, and cross-functional problem-solving.
Join a supportive team: Benefit from established training resources, collaborative colleagues, and structured processes.
Maintain work-life balance: Join a team that values a consistent work schedule and sustainable working practices.
Enjoy contract benefits: Eligible contractors have access to healthcare, retirement benefits, and paid time off through Aquent.

If you enjoy solving operational problems, keeping work organized, and ensuring customers and business partners receive timely support, we’d love to hear from you.

Apply About employer

More about this job

Responsibilities

Manage operational requests from vendors, stores, and customer service, investigating order discrepancies, shipment delays, cancellations, and inventory issues. Coordinate with internal and external partners to resolve cases, maintain accurate records and trackers, review operational reports, and escalate complex issues.

Requirements

The role seeks 1–3 years of experience in eCommerce operations, order management, vendor support, fulfillment, supply chain, customer support operations, or a related field; relevant internship or co-op experience is welcome. Candidates should be organized and detail-oriented, able to manage high-volume requests, communicate effectively, investigate issues through resolution, and use Excel or similar tracking and reporting tools.

Skills

eCommerce Operations
Order Management
Vendor Support
Shipment Tracking
Issue Investigation
Problem-Solving
Written Communication
Cross-Functional Coordination
Excel
Operational Reporting
Case Management
Inventory Management
Attention to Detail
Organization
Process Improvement

Benefits

Healthcare
Retirement Benefits
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

eCommerce Operations
Order Management
Vendor Support
Online Order Fulfillment
Dropshipping
Online Marketplaces
Vendor Fulfillment
Purchase Orders
Shipment Tracking
Advance Shipping Notices (ASNs)
Inventory Updates
DSCO
Excel
Spreadsheets
Operational Reports
Dashboards
Power BI
Operational Tracking Systems
Supply Chain
Retail
Order Discrepancies
Shipment Delays
Case Notes
Customer Service Escalations
Process Improvement

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