Jobs in Canada

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Added 1 hour ago
A
eCommerce Operations Analyst, Order and Vendor Support. [AQ-26639]
Aquent
Toronto, ON
- $25 to $30 CAD / hour
- Contract
…smoothly from click to delivery while collaborating with a diverse network of vendors and internal partners to elevate the overall shopping…
Added 6 hours ago
AR
desktop support analyst
Atlas-Apex Roofing Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Provide business systems, network and Internet support to users in response to identified difficulties
Added 6 hours ago
Intermediate Technical Analyst
BC Transit
Victoria, BC
Minimum number of in-office/on-site days: 1 day per week
Added 9 hours ago
Senior Financial Analyst
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated…
Added 12 hours ago
Senior Security Ops Analyst
Insurance Corporation of British Columbia
North Vancouver, BC
Reporting to the Manager of IT Security, the Senior SOC Analyst provides hands-on technical and operational leadership for cybersecurity detection, investigation, and response. The role…
Added 13 hours ago
VB
Analyst II, IT
Vale Base Metals
Toronto, ON
- Full-time
We are currently seeking an Analyst II, IT Infrastructure Operations to join our IT Infrastructure Operations team in Sudbury, Ontario.
Added 13 hours ago
A
L1/L2 IT Support Analyst
Augmented
Mississauga, ON
- Full-time
Troubleshoot Windows, Microsoft 365, network, and endpoint issues
Added 13 hours ago
SI
Cyber Security Analyst
Spait Infotech
Canada
- Full-time
Monitor network traffic, systems, and security alerts to identify potential threats.
Added 14 hours ago
CI
Technical Business Analyst
Compugen Inc
Canada
- Full-time
Compugen Internal IT is seeking a Technical Business Analyst to help scale the effectiveness of Internal IT by improving how business needs are understood, structured, documented,…
Added 14 hours ago
X
Senior Supply Chain Analyst
Xiphos
Montreal, QC
- Full-time
Our vision is to migrate terrestrial computing and network communication techniques into space environments. The company’s expertise in networked processors has evolved into a line of…
Added 14 hours ago
FR
Credit Analyst - Director, Complex Credits Group - Toronto
Fitch Ratings
Toronto, ON
- Full-time
Maintain a strong external network and profile that continues to build Fitch's reputation for analytical excellence by representing Fitch in a compelling and persuasive manner at industry…
Added 14 hours ago
Credit Risk Analyst
First West
Langley (District), BC · Langley, BC
We are currently seeking a Credit Risk Analyst to join our team.
Added 15 hours ago
AC
Analyste D'Affaires
Aston Carter
QC · Saint-Benoît, QC
- $40 to $60 CAD / hour
- Contract
We are seeking an experienced Business Analyst to join a Program Management team. This individual will be responsible for driving and monitoring initiatives focused on improving overall…
Added 15 hours ago
AS
QA Analyst
Alquemy Search & Consulting
Mississauga, ON
- $72,000 to $76,000 CAD / year
- Full-time
This is an in-office position, 5 days per week
Added 16 hours ago
B
Senior Cybersecurity Operations Analyst
BRP
Valcourt, QC
- Full-time
The Senior Security Operations Analyst is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats across the organization’s IT environment. This role…
Added 16 hours ago
TH
TRANSPORTATION ANALYST
The Home Depot Canada
Vaughan, ON
- Full-time
…the Manager of Transportation with a low-cost transportation network. The Transportation Analyst will contribute to forecasting transport volumes, load productivity and cost projections and…
Added 16 hours ago
B
Financial Analyst, FP&A
BlueCat
Toronto, ON
- Full-time
We're BlueCat - a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that…
Added 16 hours ago
S
Senior Compensation Analyst
SGS
Canada
- $82,500 to $110,000 CAD / year
- Full-time
…sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected…
Added 17 hours ago
B
Financial Analyst, FP&A
BlueCat
Toronto, ON
- Full-time
We're BlueCat - a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that…
Added 17 hours ago
B
Senior Business Analyst, Commercial Risk Data
BMO
Toronto, ON · YNG
- Full-time
…From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 17 hours ago
I
Financial Analyst- Operations
Intelcom
Montreal, QC · Service Centre (Montreal)
- Full-time
…staffing, facilities, satellite locations, profit centers, network structure, or operating models. Present financial impacts, risks, and…
Added 17 hours ago
S
IT Analyst, Server Operations, Technology Services
Sanya’k̓ula
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 17 hours ago
S
IT Analyst, Server Operations, Technology Services
Sanya’k̓ula
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 17 hours ago
S
IT Analyst, Server Operations, Technology Services
Sanya’k̓ula
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 17 hours ago
Credit Analyst - Director, Complex Credits Group - Toronto
Fitch Group
Toronto, ON
Maintain a strong external network and profile that continues to build Fitch's reputation for analytical excellence by representing Fitch in a compelling and persuasive manner at industry…

Aquent

eCommerce Operations Analyst, Order and Vendor Support. [AQ-26639]

Toronto, ON, Canada

$25 to $30 CAD / hour · Contract

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Job details

Pay: $25 to $30 CAD / hour
Job type: Contract
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Step into a dynamic role where your detail-oriented problem-solving skills will directly power the seamless flow of online transactions for a leading retail organization. Partnering with Aquent, you will have the unique opportunity to make a tangible impact on a high-volume eCommerce operation, ensuring customer orders move smoothly from click to delivery while collaborating with a diverse network of vendors and internal partners to elevate the overall shopping experience.

About The Partner

Our client is a premier retail organization recognized for its innovative approach to commerce and its commitment to operational excellence. With a rapidly expanding eCommerce footprint, they connect millions of customers with essential goods and services. By joining this team through Aquent, you will contribute to a supportive, forward-thinking environment that values continuous improvement and operational success.

The Opportunity

In this key operational role, you will be the engine behind successful order fulfillment and vendor collaboration. You will dive into daily challenges, investigate order discrepancies, and work cross-functionally to resolve issues before they impact the customer. This is an exceptional opportunity for an early-career professional to gain invaluable, hands-on experience in a fast-paced retail environment and build a strong foundation in supply chain and eCommerce operations.

Key Responsibilities

Efficiently manage a busy operational inbox, serving as the primary point of contact for vendor inquiries, store questions, order issues, and customer service escalations.
Conduct thorough investigations into order discrepancies, delayed shipments, cancellations, missing information, and inventory challenges to identify root causes.
Coordinate actively with external vendors and internal stakeholders to gather information, facilitate swift issue resolution, and provide timely updates.
Proactively review daily reports, dashboards, and tracking systems to pinpoint outstanding orders and operational exceptions.
Maintain meticulous records, detailed case notes, and organized tracking systems to ensure data integrity and traceability.
Execute established processes for resolving routine operational issues and adeptly escalate complex situations when required.
Identify and document recurring operational issues, sharing insights to drive continuous process improvements.

What You’ll Bring

1–3 years of experience in a fast-paced environment such as eCommerce operations, order management, vendor support, fulfillment, supply chain, or customer support operations (relevant internship or co-op experience is highly valued).
Demonstrated ability to manage multiple requests, cases, orders, or operational tasks concurrently while consistently meeting deadlines.
Exceptional written communication skills and the confidence to interact professionally with both internal teams and external partners.
Proven practical problem-solving abilities, including the capacity to investigate complex issues thoroughly and drive them to resolution.
Proficiency in using Excel, spreadsheets, reports, or other operational tracking systems to manage and analyze data.
Strong commitment to attention to detail, excellent organizational skills, and the capability to manage routine, high-volume workloads with precision.
A collaborative, dependable approach and an eagerness to learn new systems and adapt to evolving processes.

What Will Set You Apart

Experience with dropshipping models, online marketplaces, or vendor fulfillment operations.
Familiarity with key supply chain documents and processes such as purchase orders, shipment tracking, advance shipping notices (ASNs), or inventory updates.
Experience utilizing DSCO or similar order and vendor management platforms.
Exposure to Power BI or other operational dashboards for data visualization and analysis.
Previous experience working within a large retail or multi-brand organizational structure.

Why You’ll Love This Role

Build Valuable Expertise: Develop critical skills in online order fulfillment, vendor operations management, and cross-functional problem-solving within a leading retail environment.
Join a Supportive Community: Benefit from established training resources, collaborate with experienced colleagues, and thrive within structured processes designed for success.
Achieve Work-Life Harmony: Be part of a team that prioritizes a consistent work schedule and sustainable working practices, fostering a healthy professional life.
Comprehensive Contract Benefits: As an eligible contractor through Aquent, you will have access to valuable healthcare options, retirement benefits, and paid time off.

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More about this job

Responsibilities

Manage vendor, store, order, and customer-service inquiries while investigating order discrepancies, shipment delays, cancellations, and inventory issues. Coordinate with vendors and internal teams to resolve and escalate issues, monitor operational reports, maintain accurate records, and identify recurring problems for process improvement.

Requirements

Candidates should have 1–3 years of relevant experience, including internships or co-op experience, and be able to manage multiple operational tasks while meeting deadlines. Strong written communication, problem-solving, Excel and data-tracking skills, attention to detail, organization, and adaptability are required; experience with dropshipping, vendor fulfillment, supply chain documents, DSCO, or Power BI is an advantage.

Skills

Order Management
Vendor Support
eCommerce Operations
Order Fulfillment
Supply Chain Operations
Issue Investigation
Problem-Solving
Cross-Functional Collaboration
Written Communication
Excel
Data Analysis
Operational Tracking
Attention to Detail
Organization
Process Improvement
DSCO

Benefits

Healthcare Options
Retirement Benefits
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

eCommerce Operations
Order Management
Vendor Support
Order Fulfillment
Supply Chain
Dropshipping
Online Marketplaces
Vendor Fulfillment
Purchase Orders
Shipment Tracking
Advance Shipping Notices
ASNs
Inventory Updates
DSCO
Power BI
Excel
Spreadsheets
Operational Dashboards
Data Visualization
Data Analysis
Order Discrepancies
Issue Resolution
Root Cause Analysis
Operational Exceptions
Customer Service Escalations
Process Improvement
Case Notes
Data Integrity
Retail

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Work requirements

Jobs in Canada