Marketing Operations Coordinator, Promotions and Loyalty [AQ-22052]

Aquent is seeking a highly organized and detail-oriented professional to join our team, partnering with a leading Canadian retailer. This is an exciting opportunity to make a tangible impact by ensuring that critical loyalty offers and promotional campaigns are flawlessly executed, directly influencing customer engagement and business success. If you thrive in a structured environment, enjoy working with data, and excel at coordinating across teams, you’ll find a rewarding challenge in this role.

About Our Client Partner

Our client partner is a prominent and recognizable retailer, deeply embedded in the Canadian landscape. They are committed to delivering exceptional value and experiences to their customers through innovative marketing and loyalty programs. Joining their team means contributing to the operational backbone of their customer-facing initiatives, helping to bring exciting promotions to life for millions of shoppers.

About the Role: Your Impact as a Marketing Operations Coordinator

As a Marketing Operations Coordinator focused on Promotions and Loyalty, you will be instrumental in the precise execution of marketing campaigns. This contract role offers a unique chance to dive deep into the mechanics of promotional operations, ensuring that every loyalty offer and flyer update is implemented accurately and on schedule. You will be the linchpin connecting marketing strategy with operational reality, playing a crucial role in delivering seamless customer experiences. With established processes, comprehensive documentation, and hands-on training, you’ll be set up for success from day one within a supportive and collaborative team environment.

What You’ll Do

• Execute and maintain loyalty promotions and marketing flyer updates using established systems and procedures.
• Track promotional additions, changes, and deletions to ensure accurate implementation.
• Manage daily and weekly operational tasks against promotional calendars, planning up to 10 weeks in advance.
• Review promotional data, validate information, and identify discrepancies using strong Excel skills.
• Coordinate effectively with marketing planners, internal stakeholders, and external vendors to confirm promotional changes.
• Run existing reports, track outstanding items, and provide accurate status updates on campaign progress.
• Follow documented workflows meticulously, maintaining high standards of accuracy and organization in all tasks.
  
  

What You’ll Bring

• Experience in marketing operations, campaign execution, promotions coordination, or a similar process-driven operational role.
• Demonstrated experience managing recurring tasks, detailed schedules, and multiple deadlines simultaneously.
• Strong Excel skills, including proficiency with VLOOKUP, filtering, formatting, and data validation.
• Proven attention to detail and a keen ability to identify and correct errors swiftly.
• Experience communicating updates and coordinating activities across various internal teams or external partners.
• Comfort performing structured, repetitive work while consistently maintaining high-quality output.
  
  

Nice to Have

• Experience in retail promotions, flyer operations, or e-commerce.
• Familiarity with loyalty programs, cashback offers, rewards, or broader promotional campaign experience.
• Experience running existing SQL queries or working with operational reporting tools.
• Experience coordinating promotional updates directly with third-party vendors.
  
  

This initial six-month contract offers the potential for extension based on business needs and your performance. If you are passionate about bringing order to complex processes, ensuring accuracy, and contributing to impactful marketing initiatives, we encourage you to apply!