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ARAG Legal Solutions Inc. (Canada)

Compliance Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Reporting to the Director, Legal and Compliance, the Compliance Manager will support the day-to-day delivery of the Compliance program for a federally and provincially licenced Property & Casualty (P&C) insurance company. This role provides practical regulatory oversight and guidance to the business, supports compliance governance and monitoring activities, and helps ensure the organization meets applicable federal and provincial requirements. You will be joining a growing team with significant opportunities to contribute, develop professionally, and progress your career as the team and organization continue to evolve.

What will you do?

Assist in the creation, roll out and implementation of a compliance management framework for a new P&C insurance company.
Ongoing support and maintenance of that compliance management framework, including policies, standards, procedures, and internal controls.
Coordinate and contribute to compliance risk assessments, annual compliance plans, and second line testing/monitoring plans.
Help prepare compliance reporting (metrics, dashboards, trends) for senior managers and the board of directors.
Identify opportunities to strengthen documentation, evidence collection, and processes to enhance audit readiness.
Monitor regulatory developments affecting P&C insurers and support implementation through clear requirements, ownership, timelines, and documentation.
Support the organization’s readiness for OSFI and other regulatory inquiries, requests, and reviews by coordinating materials and responses in partnership with the Director.
Assist in interpreting OSFI guidance and translating it into practical actions for business and operational teams.
Maintain well-organized documentation and evidence trails related to compliance activities and regulatory obligations.
Provide day-to-day compliance guidance to stakeholders across underwriting, claims, sales, HR, and operations.
Review business initiatives (e.g., product changes, underwriting/claims process changes, distribution arrangements, customer communications, marketing) for regulatory and compliance risks.
Support contract and vendor reviews from a compliance perspective (e.g., third-party risk, outsourcing considerations), coordinating with the Director and/or external counsel where needed.
Draft, update, and socialize compliance policies and procedures (e.g., code of conduct, conflicts of interest, complaints, third-party oversight, privacy).
Develop and deliver compliance training and awareness materials; track completion and maintain training records.
Promote a “compliance-by-design” approach through proactive engagement and practical guidance to the first line.
Execute and/or coordinate compliance monitoring and testing activities (e.g., market conduct, claims/underwriting practices, distribution oversight, advertising review).
Support the intake, assessment, documentation, and escalation of compliance issues; assist with root cause analysis and corrective action plans.
Track remediation progress, maintain evidence of closure, and support internal audit activities and compliance attestations as required.
Participate in cross-functional projects to embed compliance requirements into processes, vendor arrangements, and technology solutions.

About You

University degree in a related field.
5–7 years of relevant experience in P&C insurance compliance (Canadian regulatory environment strongly preferred).
Comprehensive knowledge and understanding of OSFI Guidelines
Demonstrated experience supporting compliance work involving OSFI (e.g., guidelines/expectations, supervisory interactions, exam readiness).
Solid working knowledge of compliance program components: regulatory compliance, privacy, third-party risk management, AML, change management, monitoring/testing, issue management, training, and policy governance.
Comprehensive knowledge of Canadian federal and provincial privacy laws is an asset
Strong written and verbal communication skills, including the ability to draft policies, procedures, summaries, and executive-ready reporting.
Practical, solutions-oriented judgment; able to translate regulatory expectations into workable business actions.
Strong organizational skills and attention to detail; able to manage multiple priorities in a deadline-driven environment.
Strong business acumen, technical skills, excellent analytical and problem solving skills
Demonstrates the highest degree of professional ethics, honesty and integrity.
Licensed to practice law in the province of Ontario is an asset but not essential.
Bilingual in French and English is an asset but not essential.

We Offer

Competitive Base Salary including annual bonus plan
Generous Employer Paid Benefits Plan, including RSP matching & Fitness Credit
Location is a combination of remote work from home and from our head office in the heart of Toronto’s Financial District

ARAG Legal Solutions Inc., part of the ARAG Group, is a global leader in legal expense insurance operating in 18 countries offering an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.For more information about ARAG Canada please visit: www.arag.ca/en/

We are an Equal Opportunity Employer

ARAG Legal Solutions Inc., are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment).

ARAG Legal Solutions Inc., is committed to providing employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Manager if you require a disability-related accommodation.

Apply About employer

More about this job

Responsibilities

Support the development and ongoing operation of the company’s compliance management framework, including risk assessments, monitoring, regulatory reporting, policies, training, and issue remediation. Provide practical compliance guidance across business functions, assess initiatives and third-party arrangements, and coordinate readiness for OSFI and other regulatory reviews.

Requirements

A university degree in a related field and 5–7 years of relevant P&C insurance compliance experience are sought, preferably in the Canadian regulatory environment, with demonstrated experience supporting OSFI-related compliance work. Candidates should have strong knowledge of compliance program components, excellent communication and analytical skills, sound judgment, and strong organizational skills; Ontario legal licensure and French-English bilingualism are assets but not essential.

Skills

Regulatory Compliance
OSFI Guidelines
Compliance Program Management
Compliance Risk Assessments
Compliance Monitoring and Testing
Policy and Procedure Development
Privacy Compliance
Third-Party Risk Management
AML Compliance
Regulatory Reporting
Issue Management and Remediation
Compliance Training
Market Conduct
Regulatory Change Management
Stakeholder Guidance
Analytical and Problem-Solving Skills

Benefits

Annual Bonus Plan
Employer-Paid Benefits
Retirement Savings Plan Matching
Fitness Credit

Visa sponsorship

Not detected in the job text

Keywords

Property and Casualty Insurance
Canadian Regulatory Environment
OSFI
Compliance Governance
Regulatory Compliance
Compliance Risk Assessment
Annual Compliance Plan
Second-Line Testing
Compliance Monitoring
Regulatory Reporting
Audit Readiness
Regulatory Inquiries
Privacy Laws
Third-Party Risk Management
Outsourcing
Anti-Money Laundering
Change Management
Market Conduct
Underwriting
Claims
Distribution Oversight
Advertising Review
Issue Management
Root Cause Analysis
Corrective Action Plans
Compliance Attestations
Compliance Training
Policy Governance
Compliance-by-Design

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