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Aramark Canada

Bilingual Business Development Manager - FF&E

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

This role is primarily responsible for driving FF&E revenue growth within a set of dedicated customer verticals assigned to them, with a core focus on integrating FF&E into the existing customer base and increasing adoption across those accounts to maximize sales. Over time, the role will also contribute to broader business growth objectives. The scope and priorities of the role may evolve as the FF&E line of business matures.

Job Responsibilities

Strategic Account & Project Leadership

Own and project-manage strategic FF&E (Furniture, Fixtures & Equipment) initiatives end-to-end, from needs analysis through quotations, order management, and after-sales support.
Shape FF&E growth strategy with leadership, translating objectives into client roadmaps, market positioning, and competitive differentiation.
Prioritize FF&E opportunities across the portfolio, aligning resources and investments with revenue and margin goals.
Conduct discovery meetings and deliver tailored, value-based presentations aligned to client needs.
Contribute to FF&E go-to-market strategy, category positioning, pricing, and value proposition development.
Act as a strategic advisor to leadership and peers on FF&E account strategy.

Supplier Strategy & Segmentation

Develop and execute FF&E supplier segmentation strategies based on value, risk, and growth potential.
Design supplier engagement frameworks aligned with commercial objectives and risk tolerance.
Lead onboarding of FF&E suppliers and manufacturers, ensuring alignment on terms, service levels, and lead times.
Partner with sourcing and procurement to evaluate supplier fit and category alignment.

Pipeline & Account Growth

Generate new FF&E opportunities through outreach, relationships, networking, referrals, and digital channels.
Build and manage a qualified FF&E pipeline in CRM with accurate stages and next steps.
Execute social media and digital content strategies to attract, nurture, and convert prospects.
Partner with marketing on demand-generation and lead-nurturing campaigns.
Respond to RFPs/RFIs and coordinate internal stakeholders to deliver competitive proposals.

Negotiation, Influence & Project Management

Lead contract negotiations and deal structuring, balancing profitability, client value, and long-term partnerships.
Influence senior stakeholders on deal terms, scope, specifications, and delivery timelines.
Project-manage strategic FF&E opportunities, coordinating contributors, milestones, and issue resolution.
Prepare and issue quotations, coordinating revisions, approvals, and sign-offs.
Map stakeholders and decision-makers within target accounts to navigate complex sales cycles.
Identify upsell and cross-sell opportunities to grow revenue and share of wallet.

Cross-Functional Collaboration & Reporting

Collaborate with marketing, design, operations, and finance on proposals, pricing, invoicing, deposits, and client materials.
Provide revenue forecasts, pipeline reviews, and funnel-conversion metrics tied to KPIs.
Maintain CRM accuracy and sales operations discipline to support territory and account planning.
Track win/loss trends, churn risks, and competitor activity to refine strategy.
Represent Aramark at industry events, trade shows, and professional associations.
Stay current on market intelligence, product trends, and competitor offerings.

Qualifications

Core Experience

6-8 years of combined experience across account management and procurement, ideally within FF&E, furniture, facilities, or a related B2B services environment.
Bilingual ? English & French (written and verbal).
Demonstrated success in lead generation and building pipeline independently within the FF&E space.
Proven ability to manage a full sales cycle from prospecting through contract close on FF&E programs.

Strategic & Supplier Expertise

Demonstrated experience shaping account or category strategy within FF&E, including segmentation, positioning, and long-range planning.
Experience developing supplier segmentation frameworks and managing supplier onboarding for furniture, fixtures, or equipment vendors, ideally combined with direct procurement or sourcing experience.
Demonstrated ability to advise senior stakeholders on FF&E account strategy and to mentor others.
Solid understanding of consultative/solution-selling methodologies (e.g., Challenger, SPIN, or similar) applied to capital/FF&E projects.

Negotiation, Influence & Project Management

Skilled at negotiation and structuring complex commercial agreements for FF&E programs, balancing competing priorities across internal and external stakeholders.
Strong influencing skills, with a track record of aligning senior decision-makers without formal authority.
Experience project-managing multi-stakeholder FF&E initiatives end-to-end, from scoping and specification through delivery and installation.
Comfortable with CRM systems (Salesforce, HubSpot, or similar) and disciplined in tracking activities.

Interpersonal & Sector Knowledge

Skilled at presentations and building relationships with senior decision-makers.
Strong communication and interpersonal skills to engage multi-stakeholder decision groups.
Strong knowledge of digital channels, especially LinkedIn and social media, for prospecting.
Knowledge of the FF&E market, furniture/fixture manufacturers, and adjacent sectors (healthcare, education, hospitality, facilities) considered an asset.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.

Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more because your health matters.

Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark helping you grow your retirement savings faster.

Well-Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it.

Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.

Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.

Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.

Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

Apply About employer

More about this job

Responsibilities

Drive FF&E revenue growth by developing existing accounts, generating new opportunities, and managing strategic sales initiatives from discovery and proposals through negotiation, delivery, and after-sales support. Develop account and supplier strategies, maintain an accurate CRM pipeline and forecasts, and collaborate with marketing, sourcing, design, operations, and finance to achieve growth and margin goals.

Requirements

Requires 6–8 years of combined account management and procurement experience, ideally in FF&E, furniture, facilities, or related B2B services, with demonstrated success generating leads and managing the full sales cycle. Candidates must be bilingual in English and French and have experience with supplier strategy, complex negotiations, multi-stakeholder project management, consultative selling, CRM systems, and senior-level presentations.

Skills

Business Development
Account Management
FF&E Sales
Lead Generation
Pipeline Management
Strategic Account Planning
Supplier Segmentation
Supplier Onboarding
Procurement
Contract Negotiation
Project Management
Consultative Selling
Stakeholder Management
CRM Management
RFP and RFI Responses
Digital Prospecting

Benefits

Paid Vacation
Personal and Flex Days
Health Benefits
Self-Directed Pension Plan with Employer Matching
Employee Assistance Program
Employee Resource Groups
Educational Assistance
Scholarships for Employees' Children
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

FF&E
Furniture, Fixtures and Equipment
Business Development
Account Management
Procurement
Sourcing
Supplier Segmentation
Supplier Onboarding
Lead Generation
Sales Pipeline
CRM
Salesforce
HubSpot
Consultative Selling
Challenger Sales
SPIN Selling
Contract Negotiation
RFP
RFI
Go-to-Market Strategy
Category Positioning
Pricing Strategy
Revenue Forecasting
Pipeline Reviews
LinkedIn
Social Media
Stakeholder Management
Project Management
Furniture Manufacturers
Healthcare

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